Windows is not a genuine copy (Build 7601)


  1. Posts : 7
    Windows 7 Home Premium 32bit.
       #1

    Windows is not a genuine copy (Build 7601)


    Hey guys,
    My computer was store bought with a pre-installed windows 7, after a malfunction with a system restore i had to use a windows 7 proffessional edition to get the computer back online, however... As i only used the disk to repair previous files, it told me i need an activation key.

    I didnt use the activation key off the disk as it was a friends and only used it to repair the files, i still havea folder on the computer called "Windows.old" is there someway i can take that windows back onto the computer or use the preinstalled and activated windows key from the home version that it came with?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    How to Tell
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 32bit.
    Thread Starter
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85154
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {3CA7CC98-E9FA-4AD0-946F-D48B0C689783}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3CA7CC98-E9FA-4AD0-946F-D48B0C689783}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85154</PID><PIDType>5</PIDType><SID>S-1-5-21-3184845275-1464872460-1495362592</SID><SYSTEM><Manufacturer>eMachines </Manufacturer><Model>eME640 </Model></SYSTEM><BIOS><Manufacturer>eMachines </Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100511000000.000000+000</Date></BIOS><HWID>264D3807018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-2057-7601.0000-2622012
    Installation ID: 008803340256952000624241297502470741555674320124369795
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 02/12/2012 18:43:39
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:22:2012 13:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAeqj0mkRiVPmCwaqUEDMmLuZq6kXECN4lnrM=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    BOOT ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    SLIC ACRSYS ACRPRDCT
    SSDT AMD POWERNOW

    Windows 7 Home Prem OA
    Acer Group.
    (then a barcode which i cant really see properly as the stickers worn with age)
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    The problem is that you appear to have reinstalled using Retail media - which requires that you use the Product Key from the COA sticker on the machine's case

    If you can read the Key, change the installed one to that using the Change Product Key link at teh bottom of the System properties page.

    If you can't read teh Key, you'll have to acquire a set of Recovery media for your machine from teh manufacturer, and use that to reinstall the OS.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 32bit.
    Thread Starter
       #5

    thanks Noel ill try change it but if not at least i know what i need to do :) thanks again
    +rep for the great help
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    You're welcome - good luck!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:11.
Find Us