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Windows 7: Windows is not a genuine copy (Build 7601)

02 Dec 2012   #1
woody5170

Windows 7 Home Premium 32bit.
 
 
Windows is not a genuine copy (Build 7601)

Hey guys,
My computer was store bought with a pre-installed windows 7, after a malfunction with a system restore i had to use a windows 7 proffessional edition to get the computer back online, however... As i only used the disk to repair previous files, it told me i need an activation key.

I didnt use the activation key off the disk as it was a friends and only used it to repair the files, i still havea folder on the computer called "Windows.old" is there someway i can take that windows back onto the computer or use the preinstalled and activated windows key from the home version that it came with?


My System SpecsSystem Spec
.

02 Dec 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell
My System SpecsSystem Spec
02 Dec 2012   #3
woody5170

Windows 7 Home Premium 32bit.
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85154
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3CA7CC98-E9FA-4AD0-946F-D48B0C689783}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3CA7CC98-E9FA-4AD0-946F-D48B0C689783}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85154</PID><PIDType>5</PIDType><SID>S-1-5-21-3184845275-1464872460-1495362592</SID><SYSTEM><Manufacturer>eMachines </Manufacturer><Model>eME640 </Model></SYSTEM><BIOS><Manufacturer>eMachines </Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100511000000.000000+000</Date></BIOS><HWID>264D3807018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-2057-7601.0000-2622012
Installation ID: 008803340256952000624241297502470741555674320124369795
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 02/12/2012 18:43:39
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:22:2012 13:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAeqj0mkRiVPmCwaqUEDMmLuZq6kXECN4lnrM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT AMD POWERNOW

Windows 7 Home Prem OA
Acer Group.
(then a barcode which i cant really see properly as the stickers worn with age)
My System SpecsSystem Spec
.


02 Dec 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The problem is that you appear to have reinstalled using Retail media - which requires that you use the Product Key from the COA sticker on the machine's case

If you can read the Key, change the installed one to that using the Change Product Key link at teh bottom of the System properties page.

If you can't read teh Key, you'll have to acquire a set of Recovery media for your machine from teh manufacturer, and use that to reinstall the OS.
My System SpecsSystem Spec
02 Dec 2012   #5
woody5170

Windows 7 Home Premium 32bit.
 
 

thanks Noel ill try change it but if not at least i know what i need to do thanks again
+rep for the great help
My System SpecsSystem Spec
02 Dec 2012   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You're welcome - good luck!
My System SpecsSystem Spec
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 Windows is not a genuine copy (Build 7601)




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