Issues installing Win 7 SP1, CSI payload files missing

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  1. wildfire20uk
    Posts : 15
    Win 7 Pro x64
    Thread Starter
       New #11

    Hi,

    The is no entry in the update history for SP1 since replacing the missing files, however one update is showing as failed several times 'security update for microsoft visual C++ 2008 service pack 1 redistributable package (KB2538243)', the error code is 643.

    the services that are auto (delayed start) are shown in the attached file.

    Thanks again
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    There's one service which is missing from the list - the Media Player Network Sharing service....

    Please run teh following command in a Command Prompt window, and post the result.

    SC QC WMPNetworkSvc

    ( can't see it being at all relevant, but...)
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  4. wildfire20uk
    Posts : 15
    Win 7 Pro x64
    Thread Starter
       New #13

    Hi,

    Ran the command and the output is shown in the image.

    Cheers
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #14

    please check for the existence of C:\Windows\winsxs\pending.xml
    If you find it, please attach it to your reply.
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  7. wildfire20uk
    Posts : 15
    Win 7 Pro x64
    Thread Starter
       New #15

    Hi,

    Yeah pending.xml exists but I can't view it as it has a weird file extension, it is attached

    cheers
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #16

    36MB of XML file! - it's the original file created by an attempted SP1 install (I think) which failed during the prep process. I don't think it's affecting anything, as the file extension tends to indicate that the process was interrupted before it was needed.

    Please run the following commands in a COmmand prompt window - post the results....

    DIR C:\Windows\pending.* /S
    DIR C:\Windows\pending.* /AH /S
    DIR C:\Windows\pending.* /AS /S


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
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  10. wildfire20uk
    Posts : 15
    Win 7 Pro x64
    Thread Starter
       New #17

    Hi,

    Here is the response

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>DIR C:\Windows\pending.* /S
    Volume in drive C has no label.
    Volume Serial Number is D0E6-353B

    Directory of C:\Windows\winsxs

    29/09/2012 15:25 37,823,599 pending.xml.01cd9e572d6e67b0
    1 File(s) 37,823,599 bytes

    Directory of C:\Windows\winsxs\amd64_microsoft-windows-mfgrl_31bf3856ad364e35_6
    .1.7600.16385_none_b557b2a5fc14c4c1

    10/06/2009 20:44 14,972 Pending.GRL
    1 File(s) 14,972 bytes

    Total Files Listed:
    2 File(s) 37,838,571 bytes
    0 Dir(s) 153,940,275,200 bytes free

    C:\Windows\system32>DIR C:\Windows\pending.* /AH /S
    Volume in drive C has no label.
    Volume Serial Number is D0E6-353B
    File Not Found

    C:\Windows\system32>DIR C:\Windows\pending.* /AS /S
    Volume in drive C has no label.
    Volume Serial Number is D0E6-353B
    File Not Found

    C:\Windows\system32>

    cheers again
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #18

    There's nothing amiss thrre, that we didn't already know about.
    I'm going to dive into your CBS log a bit deeper in the hpe of finding something useful :)
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #19

    Here's the problem lines from your earlier CBS log....
    (more for ease of access, so I don't lose them, than anything else!)
    Code:
     Line 21: 2012-12-03 11:27:58, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x10feea0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 17821248 (0x010fee40))[gle=0xd0190005]
 Line 22: 2012-12-03 11:27:58, Error                 CSI    00000008@2012/12/3:11:27:58.122 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 26: 2012-12-03 11:27:58, Error                 CSI    00000009 (F) STATUS_RM_NOT_ACTIVE #154# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x10feea0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 17821720 (0x010ff018))[gle=0xd0190005]
 Line 27: 2012-12-03 11:27:58, Error                 CSI    0000000a@2012/12/3:11:27:58.184 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 31: 2012-12-03 11:27:58, Error                 CSI    0000000b (F) STATUS_RM_NOT_ACTIVE #153# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_SET_VALUE), kn = [ml:58{29},l:56{28}]"\Registry\Machine\COMPONENTS", key = NULL, disp = (null))[gle=0xd0190005]
 Line 64: 2012-12-03 11:38:07, Error                 CSI    00000011 (F) E_UNEXPECTED #13701# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 65: 2012-12-03 11:38:07, Error                 CSI    00000012@2012/12/3:11:38:07.754 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 67: 2012-12-03 11:38:07, Error                 CSI    00000013 (F) E_UNEXPECTED #13699# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x8000ffff]
 Line 68: 2012-12-03 11:38:07, Error                 CSI    00000014 (F) E_UNEXPECTED #13698# 218453 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
 Line 100: 2012-12-03 13:09:19, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x18deb10->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 26077872 (0x018deab0))[gle=0xd0190005]
 Line 101: 2012-12-03 13:09:19, Error                 CSI    00000008@2012/12/3:13:09:19.429 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 105: 2012-12-03 13:09:19, Error                 CSI    00000009 (F) STATUS_RM_NOT_ACTIVE #154# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x18deb10->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 26078344 (0x018dec88))[gle=0xd0190005]
 Line 106: 2012-12-03 13:09:19, Error                 CSI    0000000a@2012/12/3:13:09:19.460 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 110: 2012-12-03 13:09:19, Error                 CSI    0000000b (F) STATUS_RM_NOT_ACTIVE #153# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_SET_VALUE), kn = [ml:58{29},l:56{28}]"\Registry\Machine\COMPONENTS", key = NULL, disp = (null))[gle=0xd0190005]
 Line 144: 2012-12-03 13:19:19, Error                 CSI    00000013 (F) E_UNEXPECTED #207# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 145: 2012-12-03 13:19:19, Error                 CSI    00000014@2012/12/3:13:19:19.639 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 147: 2012-12-03 13:19:19, Error                 CSI    00000015 (F) E_UNEXPECTED #205# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x8000ffff]
 Line 148: 2012-12-03 13:19:19, Error                 CSI    00000016 (F) E_UNEXPECTED #204# 165374 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
 Line 180: 2012-12-03 14:47:50, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x182eed0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 25357936 (0x0182ee70))[gle=0xd0190005]
 Line 181: 2012-12-03 14:47:50, Error                 CSI    00000008@2012/12/3:14:47:50.693 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 185: 2012-12-03 14:47:50, Error                 CSI    00000009 (F) STATUS_RM_NOT_ACTIVE #154# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x182eed0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 25358408 (0x0182f048))[gle=0xd0190005]
 Line 186: 2012-12-03 14:47:50, Error                 CSI    0000000a@2012/12/3:14:47:50.740 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 190: 2012-12-03 14:47:50, Error                 CSI    0000000b (F) STATUS_RM_NOT_ACTIVE #153# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_SET_VALUE), kn = [ml:58{29},l:56{28}]"\Registry\Machine\COMPONENTS", key = NULL, disp = (null))[gle=0xd0190005]
 Line 224: 2012-12-03 14:57:50, Error                 CSI    00000013 (F) E_UNEXPECTED #207# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 225: 2012-12-03 14:57:50, Error                 CSI    00000014@2012/12/3:14:57:50.893 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 227: 2012-12-03 14:57:51, Error                 CSI    00000015 (F) E_UNEXPECTED #205# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x8000ffff]
 Line 228: 2012-12-03 14:57:51, Error                 CSI    00000016 (F) E_UNEXPECTED #204# 166166 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
 Line 260: 2012-12-03 16:01:53, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x168eb10->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 23653040 (0x0168eab0))[gle=0xd0190005]
 Line 261: 2012-12-03 16:01:53, Error                 CSI    00000008@2012/12/3:16:01:53.237 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 265: 2012-12-03 16:01:53, Error                 CSI    00000009 (F) STATUS_RM_NOT_ACTIVE #154# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x168eb10->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 23653512 (0x0168ec88))[gle=0xd0190005]
 Line 266: 2012-12-03 16:01:53, Error                 CSI    0000000a@2012/12/3:16:01:53.283 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 270: 2012-12-03 16:01:53, Error                 CSI    0000000b (F) STATUS_RM_NOT_ACTIVE #153# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_SET_VALUE), kn = [ml:58{29},l:56{28}]"\Registry\Machine\COMPONENTS", key = NULL, disp = (null))[gle=0xd0190005]
 Line 429: 2012-12-03 16:02:10, Error                 CSI    0000001a (F) STATUS_RM_NOT_ACTIVE #1578# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0xcbd638->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[57]"\SystemRoot\WinSxS\Temp\b0bd628d6fd1cd01020000007005c40c\"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xcbd6c0, as = (null), fa = (FILE_ATTRIBUTE_DIRECTORY), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
 Line 431: 2012-12-03 16:02:10, Error                 CSI    0000001b@2012/12/3:16:02:10.818 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
 Line 435: 2012-12-03 16:02:11, Error                 CSI    0000001c (F) STATUS_RM_NOT_ACTIVE #1577# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenFilesystemDirectory(flags = 0, da = (FILE_GENERIC_READ), dn = [ml:196{98},l:114{57}]"\SystemRoot\WinSxS\Temp\b0bd628d6fd1cd01020000007005c40c\", sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
 Line 445: 2012-12-03 16:02:11, Error                 CSI    00000022 (F) E_UNEXPECTED #1619# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 446: 2012-12-03 16:02:11, Error                 CSI    00000023@2012/12/3:16:02:11.161 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 452: 2012-12-03 16:02:11, Error                 CSI    00000025 (F) E_UNEXPECTED #1637# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 453: 2012-12-03 16:02:11, Error                 CSI    00000026@2012/12/3:16:02:11.769 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 459: 2012-12-03 16:02:11, Error                 CSI    00000028 (F) E_UNEXPECTED #1655# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 460: 2012-12-03 16:02:11, Error                 CSI    00000029@2012/12/3:16:02:11.816 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 466: 2012-12-03 16:02:11, Error                 CSI    0000002b (F) E_UNEXPECTED #1673# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 467: 2012-12-03 16:02:11, Error                 CSI    0000002c@2012/12/3:16:02:11.863 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 473: 2012-12-03 16:02:11, Error                 CSI    0000002e (F) E_UNEXPECTED #1691# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 474: 2012-12-03 16:02:11, Error                 CSI    0000002f@2012/12/3:16:02:11.894 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 480: 2012-12-03 16:02:11, Error                 CSI    00000031 (F) E_UNEXPECTED #1709# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 481: 2012-12-03 16:02:11, Error                 CSI    00000032@2012/12/3:16:02:11.941 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 487: 2012-12-03 16:02:11, Error                 CSI    00000034 (F) E_UNEXPECTED #1727# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 488: 2012-12-03 16:02:11, Error                 CSI    00000035@2012/12/3:16:02:11.988 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 494: 2012-12-03 16:02:12, Error                 CSI    00000037 (F) E_UNEXPECTED #1745# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 495: 2012-12-03 16:02:12, Error                 CSI    00000038@2012/12/3:16:02:12.019 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 501: 2012-12-03 16:02:12, Error                 CSI    0000003a (F) E_UNEXPECTED #1763# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 502: 2012-12-03 16:02:12, Error                 CSI    0000003b@2012/12/3:16:02:12.159 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 508: 2012-12-03 16:02:12, Error                 CSI    0000003d (F) E_UNEXPECTED #1781# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 509: 2012-12-03 16:02:12, Error                 CSI    0000003e@2012/12/3:16:02:12.191 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 515: 2012-12-03 16:02:12, Error                 CSI    00000040 (F) E_UNEXPECTED #1799# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 516: 2012-12-03 16:02:12, Error                 CSI    00000041@2012/12/3:16:02:12.237 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 543: 2012-12-03 16:13:12, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x107eea0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 17296960 (0x0107ee40))[gle=0xd0190005]
 Line 544: 2012-12-03 16:13:12, Error                 CSI    00000008@2012/12/3:16:13:12.516 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 548: 2012-12-03 16:13:12, Error                 CSI    00000009 (F) STATUS_RM_NOT_ACTIVE #154# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x107eea0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 17297432 (0x0107f018))[gle=0xd0190005]
 Line 549: 2012-12-03 16:13:12, Error                 CSI    0000000a@2012/12/3:16:13:12.953 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
 Line 553: 2012-12-03 16:13:12, Error                 CSI    0000000b (F) STATUS_RM_NOT_ACTIVE #153# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_SET_VALUE), kn = [ml:58{29},l:56{28}]"\Registry\Machine\COMPONENTS", key = NULL, disp = (null))[gle=0xd0190005]
 Line 138892: 2012-12-03 16:33:33, Error                 CSI    00001612 (F) E_UNEXPECTED #1490943# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
 Line 138893: 2012-12-03 16:33:33, Error                 CSI    00001613@2012/12/3:16:33:33.035 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store.cpp(4430): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
 Line 138895: 2012-12-03 16:33:33, Error                 CSI    00001614 (F) E_UNEXPECTED #1490941# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x8000ffff]
 Line 138896: 2012-12-03 16:33:33, Error                 CSI    00001615 (F) E_UNEXPECTED #1490940# 440058 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
    Please try running a new SFC /SCANNOW, and post a new log - I'd like to try comparing them.
    Please also run teh following commands....

    DIR C:\Windows\System32\config
    ICACLS C:\Windows\System32\config
    ICACLS C:\Windows\System32\config\COMPONENTS
    REG QUERY HKU

    and post teh results.

    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer
    Quote Quote

  13. wildfire20uk
    Posts : 15
    Win 7 Pro x64
    Thread Starter
       New #20

    Hi,

    Sorry for the delayed reply I've been a little busy at work, here's the results from running the commands and I've attached the CBS log file.

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>DIR C:\Windows\System32\config
    Volume in drive C has no label.
    Volume Serial Number is D0E6-353B

    Directory of C:\Windows\System32\config

    10/12/2012 12:18 <DIR> .
    10/12/2012 12:18 <DIR> ..
    29/09/2012 21:33 28,672 BCD-Template
    10/12/2012 13:13 33,292,288 COMPONENTS
    10/12/2012 12:28 262,144 DEFAULT
    14/07/2009 02:34 <DIR> Journal
    29/11/2012 08:32 <DIR> RegBack
    10/12/2012 12:19 262,144 SAM
    10/12/2012 12:27 262,144 SECURITY
    10/12/2012 13:19 58,195,968 SOFTWARE
    10/12/2012 13:13 13,107,200 SYSTEM
    29/09/2012 12:34 <DIR> systemprofile
    06/10/2012 15:44 <DIR> TxR
    02/12/2012 21:07 262,144 userdiff
    8 File(s) 105,672,704 bytes
    6 Dir(s) 148,918,640,640 bytes free

    C:\Windows\system32>ICACLS C:\Windows\System32\config
    C:\Windows\System32\config NT SERVICE\TrustedInstallerCI)(F)
    NT AUTHORITY\SYSTEMOI)(CI)(F)
    BUILTIN\AdministratorsOI)(CI)(F)
    CREATOR OWNEROI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\System32\config\COMPONENTS
    C:\Windows\System32\config\COMPONENTS NT AUTHORITY\SYSTEMI)(F)
    BUILTIN\AdministratorsI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>REG QUERY HKU

    HKEY_USERS\.DEFAULT
    HKEY_USERS\S-1-5-19
    HKEY_USERS\S-1-5-20
    HKEY_USERS\S-1-5-21-2250376911-2498546207-1616232988-1000
    HKEY_USERS\S-1-5-21-2250376911-2498546207-1616232988-1000_Classes
    HKEY_USERS\S-1-5-21-2250376911-2498546207-1616232988-1001
    HKEY_USERS\S-1-5-21-2250376911-2498546207-1616232988-1001_Classes
    HKEY_USERS\S-1-5-18

    C:\Windows\system32>

    Cheers
      My Computer
    Quote Quote

 
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