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Windows 7: win 7 validation error on reinstall on new PC.

04 Dec 2012   #1

7 Home premium
win 7 validation error on reinstall on new PC.

I recently lost my desktop (it died) I found an old but still usable one and installed win 7 from my original installation cd. (i purchased a cd with 3 licenses). I tried the phone activation only to be told i had excedded my number of licenses. I assumed that when my old pc died i could install on a new machine, (maybe not). How do i get this fixed? Who can I contact at MS to explain that one of my 3 installs is now DEAD and I'm not trying to steal a 4th install?.

Thanks in advance for any and all help.


My System SpecsSystem Spec

04 Dec 2012   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise

Hello BRSternal, and welcome to Seven Forums.

You might try doing a phone activation again, but be sure to wait to speak with an activation operator to let them know your situation. I can't see why they would activate for you for that reason.
My System SpecsSystem Spec
04 Dec 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

What type of License is it you're attempting to activate?
The only Multi-seat license available to the public is the Windows 7 Home Premium Family pack Upgrade (which was limited availability)

Full Licenses are all single-seat.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.
My System SpecsSystem Spec


 win 7 validation error on reinstall on new PC.

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