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Windows 7: "Build 7601 This copy of Windows is not genuine" Not TTS Error

04 Dec 2012   #1
silverjacket

Windows & Home Premium 64bit
 
 
"Build 7601 This copy of Windows is not genuine" Not TTS Error

I've been getting the infamous Build 7601 error every now and then for a few weeks. Normally rebooting solves it, but it seems to have become resistant to that strategy. After running tool MGADiag tool everything seems to be in order. The product key matches the one printed on the laptop.

Thanks for your help!

Here is the report:
Script:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code50
Cached Online Validation Code
0x0
Windows Product Key
: *****-*****-3BJ4H-V6F67-D3MRQ
Windows Product Key Hash
WiEnVUzpBjUVANOIIjgq2EFO32I=
Windows Product ID00359-OEM-9804061-60938
Windows Product ID Type
8
Windows License Type
COA SLP
Windows OS version
6.1.7601.2.00010300.1.0.003
ID
: {BA8440D7-1AC3-419B-AB68-D08703790BA1}(1)
Is AdminYes
TestCab
0x0
LegitcheckControl ActiveX
N/Ahr 0x80070002
Signed By
N/Ahr 0x80070002
Product Name
Windows 7 Home Premium
Architecture
0x00000009
Build lab
7601.win7sp1_gdr.120830-0333
TTS Error

Validation Diagnostic
Resolution StatusN/A

Vista WgaER Data
-->
ThreatID(s): N/Ahr 0x80070002
Version
N/Ahr 0x80070002

Windows XP Notifications Data
-->
Cached ResultN/Ahr 0x80070002
File Exists
No
Version
N/Ahr 0x80070002
WgaTray
.exe Signed ByN/Ahr 0x80070002
WgaLogon
.dll Signed ByN/Ahr 0x80070002

OGA Notifications Data
-->
Cached ResultN/Ahr 0x80070002
Version
N/Ahr 0x80070002
OGAExec
.exe Signed ByN/Ahr 0x80070002
OGAAddin
.dll Signed ByN/Ahr 0x80070002

OGA Data
-->
Office Status109 N/A
OGA Version
N/A0x80070002
Signed By
N/Ahr 0x80070002
Office Diagnostics
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data
-->
Proxy settingsN/A
User Agent
Mozilla/4.0 (compatibleMSIE 8.0Win32)
Default 
BrowserC:\Users\Andrew\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls
Prompt
Download unsigned ActiveX controls
Disabled
Run ActiveX controls 
and plug-insAllowed
Initialize 
and script ActiveX controls not marked as safeDisabled
Allow scripting of Internet Explorer Webbrowser control
Disabled
Active scripting
Allowed
Script ActiveX controls marked 
as safe for scriptingAllowed

File Scan Data
-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BA8440D7-1AC3-419B-AB68-D08703790BA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D3MRQ</PKey><PID>00359-OEM-9804061-60938</PID><PIDType>8</PIDType><SID>S-1-5-21-913562090-4258049957-2870754629</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1A</Version><SMBIOSVersion major="2" minor="6"/><Date>20100401000000.000000+000</Date></BIOS><HWID>CFC50200010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content0x80070002

Licensing Data
-->
C:\Windows\system32\slmgr.vbs(13335) (null): The service has not been started

Windows Activation Technologies-->
HrOffline0x00000000
HrOnline
0x00000000
HealthStatus
0x0000000000000000
Event Time Stamp
11:2:2012 17:02
ActiveX
RegisteredVersion7.1.7600.16395
Admin Service
RegisteredVersion7.1.7600.16395
HealthStatus Bitmask Output
:


HWID Data-->
N/Ahr 0x8007000d

OEM Activation 1.0 Data
-->
N/A

OEM Activation 2.0 Data
-->
BIOS valid for OA 2.0yes
Windows marker version
0x20001
OEMID 
and OEMTableID Consistentyes
BIOS Information

  
ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        SLIC
-MPC
  FACP            HPQOEM        SLIC
-MPC
  HPET            HPQOEM        SLIC
-MPC
  BOOT            HPQOEM        SLIC
-MPC
  MCFG            HPQOEM        SLIC
-MPC
  WDRT            HPQOEM        SLIC
-MPC
  ASF
!            HPQOEM        SLIC-MPC
  SLIC            HPQOEM        SLIC
-MPC
  ASPT            HPQOEM        SLIC
-MPC
  DMAR            INTEL         CP_FIELD
  SSDT            PmRef        CpuPm 



My System SpecsSystem Spec
.

04 Dec 2012   #2
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

Hello sj and welcome Is this a first install or subsequent ones from a CD you have?

If it keeps doing it then one suggestion is to contact Microsoft and explain the problem they are usually pretty helpful.

Have a look at this it might help Windows 7 Build 7601 - Error Code 0xC004F063, a month after reinstall - Microsoft Community

sorry didn't add this http://support.microsoft.com/kb/910336
My System SpecsSystem Spec
05 Dec 2012   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The problem here is one with a Service - I suspect that it may be teh WMI service, from teh error message.

Please open an Elevated Command Prompt, and run the following commands, and post the results.....

NET START SPPSVC
NET START SPPUINOTIFY
NET START WINMGMT
NET START TRUSTEDINSTALLER


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
.


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 "Build 7601 This copy of Windows is not genuine" Not TTS Error




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