Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Windows update cannot currently check for updates because the service

11 Dec 2012   #11

Windows 7 Home Premium 64-bit
 
 

Here are the results:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\Windows\system32>

My System SpecsSystem Spec
.

11 Dec 2012   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please post the logs as reusted in the instructions from Windows Update Posting Instructions
My System SpecsSystem Spec
11 Dec 2012   #13

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chiguy4u View Post
Noel,
I downloaded the "Readiness Toll" and when I went to run the program I received an error message. " Installer encountered an error 0xc8000247"

So I couldn't even run the program
In other answers I see windows update is running!! It's just 0xc8000247 ... that's an install error. Even standalone updates do fail I assume(?)

Try to clean boot Troubleshoot Application Conflicts by Performing a Clean Startup
Still problems?

Run this fixit http://support.microsoft.com/kb/971058

Please help us to help you by filling in your System Specs (see How to - System Specs).
My System SpecsSystem Spec
.


11 Dec 2012   #14

Windows 7 Home Premium 64-bit
 
 

Noel,

Sorry about that. Here are the screen shots, I attached them as files. I hope that was okay?


Attached Files
File Type: docx Forum Screen shots.docx (213.3 KB, 12 views)
My System SpecsSystem Spec
12 Dec 2012   #15

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you try #13 already? Boot after doing it, and try if updates work. Of course set to normal boot instead of "clean boot" afterwards
My System SpecsSystem Spec
12 Dec 2012   #16

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC report looks essentially clean to me - which probably means that the problem is in the registry somewhere.


Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Run it, and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
12 Dec 2012   #17

Windows 7 Home Premium 64-bit
 
 

Noel,
Here are the results.
Farbar Service Scanner Version: 10-12-2012
Ran by Reason (administrator) on 12-12-2012 at 10:18:34
Running from "C:\Users\Reason\Downloads"
Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****
My System SpecsSystem Spec
12 Dec 2012   #18

Windows 7 Home Premium 64-bit
 
 

Kaktu,

I did the steps in #13 with no luck. It would not let me down load the program for the system specs
My System SpecsSystem Spec
12 Dec 2012   #19

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Tha looks OK to me.
Lets have a look at the event logs.
Please open Event Viewer
In the left pane, navigate to
Windows Logs\Application
and right-click on it - selext Save all events as... and save as Apps.evtx
repeat for the System log - save as Sys.evtx
attach both files to your reply
My System SpecsSystem Spec
12 Dec 2012   #20

Windows 7 Home Premium 64-bit
 
 

Noel.

It won't let me upload the files to the forum. When I try to upload the App. file, it says I'm missing a token. When I try to upload the Sys. file, it says invalid file type.
My System SpecsSystem Spec
Reply

 Windows update cannot currently check for updates because the service





Thread Tools



Similar help and support threads for2: Windows update cannot currently check for updates because the service
Thread Forum
Solved Windows Update cannot currently check for updates..... Windows Updates & Activation
Windows Update Cannot Check For Updates, Because The Service Is Not Ru Windows Updates & Activation
Windows Update cannot currently check for updates Windows Updates & Activation
Windows Update cannot currently check for updates Windows Updates & Activation
Solved Windows Update Cannot Check for Updates Windows Updates & Activation
Solved cannot Check for Updates - Update Service Not Running Windows Updates & Activation
Windows update cannot currently check for updates.. the service isnt Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:53 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33