Windows 7: Windows update cannot currently check for updates because the service

Odd that you get different messages for each file.


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.



Delete everything it finds and reboot
then delete the old evtx files, and create new ones, and try uploading again.

Noel,

I just tried to do it again. I'm still getting the message, "missing security token". I ran the Malwarebytes program, and it found no errors or any problems. This is driving me crazy

Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org
Database version: v2012.12.12.10
Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Reason :: REASON-PC [administrator]
Protection: Disabled
12/12/2012 12:38:51 PM
mbam-log-2012-12-12 (12-38-51).txt
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 329929
Time elapsed: 31 minute(s), 36 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)

That may be an Internet Options setting problem.
Please open Internet Options, and reset the following to default

Security tab - All zones (use the button)
Privacy
Advanced - Restore Advanced Settings (do NOT Reset Internet Explorer!)

Then try the upload again.

Why not? Can't you download???

Noel,

I adjusted the settings in Internet Options, and I'm still getting the message about the token.

Kaktu,

I can download programs, but when I go to run the application I receive error messages. I have attached a screen shot of the message I received when I attempted to run the system specs program.

Fill in your system specs manually!

Please open Event Viewer, and navigate in the left pane to
Windows Logs\Application
right-click on it and select Save all events as.. and save it as Apps.evtx
do the same for System - save it as Sys.evtx
Compress both files and attach them to a reply - It'll be tomorrow before I can get to them, probably.

Noel,

I was able to upload them as zip files. Thanks for all your help!

Kaktu,

I put in as much information as I knew how in the system spec section. Hope this helps.