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Windows 7: Windows update cannot currently check for updates because the service


13 Dec 2012   #41

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Not necessary - the IRST drivers are merely an update, and will automatically uninstall any previous versions if required.

My System SpecsSystem Spec
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13 Dec 2012   #42

Windows 7 Home Premium 64-bit
 
 

Hey guys,

Great news! I did step #36 and everything seems to be working except one thing I can't figure out. Do I still need to do the steps 39-41? Thanks again for all your help, guidance, and most of all patience! It is truly appreciated If you guys ever need anything and I can do it consider it done!

Also, I do I need to start a new thread for the one remaining problem I've notied after all this?
My System SpecsSystem Spec
13 Dec 2012   #43

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please post a new MGADiag report, and run another manual check for updates - but history says that you should be OK now
My System SpecsSystem Spec
.


13 Dec 2012   #44

Windows 8 Core X64
 
 

The error message you posted that you get when you try to run something means you need to exactly what it says, install Microsoft .NET 2.0, so download and install .NET 2.0.
My System SpecsSystem Spec
14 Dec 2012   #45

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chiguy4u View Post
Hey guys,

Great news! I did step #36 and everything seems to be working except one thing I can't figure out. Do I still need to do the steps 39-41? Thanks again for all your help, guidance, and most of all patience! It is truly appreciated If you guys ever need anything and I can do it consider it done!

Also, I do I need to start a new thread for the one remaining problem I've notied after all this?
I advise you to install the latest IRST drivers. I knew it was that problem... read it all over the internet. But only after restoring disk or cloning disk. It has something to do with Advanced Format - Wikipedia, the free encyclopedia
My System SpecsSystem Spec
14 Dec 2012   #46

Windows 7 Home Premium 64-bit
 
 

Noel,

Here are the results from the MDiag scan, let me know if everything looks good:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PFB2W-3V6TB-X9MFK
Windows Product Key Hash: Xin9586U2QurgPLdCoupLAkBowc=
Windows Product ID: 00359-OEM-9801566-52474
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {492C966B-B88A-40A8-9D24-307E2CE76A26}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{492C966B-B88A-40A8-9D24-307E2CE76A26}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X9MFK</PKey><PID>00359-OEM-9801566-52474</PID><PIDType>8</PIDType><SID>S-1-5-21-4064827968-3680039192-2558736795</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P505</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.50 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090928000000.000000+000</Date></BIOS><HWID>0DB93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-015-652474-02-1033-7600.0000-3462012
Installation ID: 009590371405610392843786251732636223935572907520266754
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: X9MFK
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/14/2012 8:56:24 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAIAAgACAAAAAgABAAEAonaE0mzDWgl6fyJBztsUlpJN6JmABdRftrGszkbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP T0SQCI TOSQCI00
HPET TOSQCI TOSQCI00
BOOT PTLTD $SBFTBL$
MCFG TOSQCI TOSQCI00
SLIC TOSQCI TOSQCI00
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
My System SpecsSystem Spec
14 Dec 2012   #47

Windows 7 Home Premium 64-bit
 
 

Noel,

It updates, but for some reason some of the updates are failing. I've attached a file with the updates that wouldn't install.


Attached Files
File Type: docx Update Errors.docx (638.9 KB, 5 views)
My System SpecsSystem Spec
14 Dec 2012   #48

Windows 7 Home Premium 64-bit
 
 

Kaktu,

Thanks for the link about the "Advanced Format" waaaaaay over my head, but still a good read. I updated the drivers.
My System SpecsSystem Spec
14 Dec 2012   #49

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Code 643 can be a pain to solve - or it may be susceptible simply to downloading the affected update separately and installing it.
(Your report reads fine, now)
Please list the failing updates with their associated error messages (right-click on the entry in the Update History, and select Details)
My System SpecsSystem Spec
14 Dec 2012   #50

Windows 7 Home Premium 64-bit
 
 

Noel,
It's not letting me view the failed updates in the history, it only lists the successful updates.
My System SpecsSystem Spec
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 Windows update cannot currently check for updates because the service




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