Windows update cannot currently check for updates because the service

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    Odd that you get different messages for each file.


    Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

    Delete everything it finds and reboot
    then delete the old evtx files, and create new ones, and try uploading again.
      My Computer


  2. Posts : 21
    Windows 7 Home Premium 64-bit
    Thread Starter
       #22

    Noel,

    I just tried to do it again. I'm still getting the message, "missing security token". I ran the Malwarebytes program, and it found no errors or any problems. This is driving me crazy

    Malwarebytes Anti-Malware (Trial) 1.65.1.1000
    www.malwarebytes.org
    Database version: v2012.12.12.10
    Windows 7 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Reason :: REASON-PC [administrator]
    Protection: Disabled
    12/12/2012 12:38:51 PM
    mbam-log-2012-12-12 (12-38-51).txt
    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 329929
    Time elapsed: 31 minute(s), 36 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    That may be an Internet Options setting problem.
    Please open Internet Options, and reset the following to default

    Security tab - All zones (use the button)
    Privacy
    Advanced - Restore Advanced Settings (do NOT Reset Internet Explorer!)

    Then try the upload again.
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #24

    chiguy4u said:
    Kaktu,

    I did the steps in #13 with no luck. It would not let me down load the program for the system specs
    Why not? Can't you download???
      My Computer


  5. Posts : 21
    Windows 7 Home Premium 64-bit
    Thread Starter
       #25

    Noel,

    I adjusted the settings in Internet Options, and I'm still getting the message about the token.
      My Computer


  6. Posts : 21
    Windows 7 Home Premium 64-bit
    Thread Starter
       #26

    Kaktu,

    I can download programs, but when I go to run the application I receive error messages. I have attached a screen shot of the message I received when I attempted to run the system specs program.
    Windows update cannot currently check for updates because the service Attached Files
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #27

    chiguy4u said:
    Kaktu,

    I can download programs, but when I go to run the application I receive error messages. I have attached a screen shot of the message I received when I attempted to run the system specs program.
    Fill in your system specs manually!
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Please open Event Viewer, and navigate in the left pane to
    Windows Logs\Application
    right-click on it and select Save all events as.. and save it as Apps.evtx
    do the same for System - save it as Sys.evtx
    Compress both files and attach them to a reply - It'll be tomorrow before I can get to them, probably.
      My Computer


  9. Posts : 21
    Windows 7 Home Premium 64-bit
    Thread Starter
       #29

    Noel,

    I was able to upload them as zip files. Thanks for all your help!
    Windows update cannot currently check for updates because the service Attached Files
      My Computer


  10. Posts : 21
    Windows 7 Home Premium 64-bit
    Thread Starter
       #30

    Kaktu,

    I put in as much information as I knew how in the system spec section. Hope this helps.
      My Computer


 
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