Windows 7: Getting the 'build 7600 is not genuine' problem

pablosplinter · 13 Dec 2012

Hello all,

All of a sudden I have this message in the corner of my screen- Windows 7 Build 7600- This copy of Windows is not genuine. The last thing I changed in my system was adding an SSD which was about 3 months ago now, and haven't had any problems.

It is on Windows 7 Ultimate and I have had it installed for nearly 2 years now(jan 2011).

Here is the info I believe is required-

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-PBK92-KWTRM-7FQ86
Windows Product Key Hash: 0ojg7y87+6j4X6NsORHutDvdGCo=
Windows Product ID: 00426-068-4387193-86872
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {3CF0BA6C-AA78-4EA4-8818-3D4DBF60A7AD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3CF0BA6C-AA78-4EA4-8818-3D4DBF60A7AD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7FQ86</PKey><PID>00426-068-4387193-86872</PID><PIDType>5</PIDType><SID>S-1-5-21-3064296165-1723823812-2118387431</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1902   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110217000000.000000+000</Date></BIOS><HWID>E7BA3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-438719-00-2057-7600.0000-2542012
Installation ID: 000883228584480615264810753984506085993505514030477971
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7FQ86
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 13/12/2012 17:45:45

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:13:2012 16:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQADAAAAAQABAAEAln2I70BPJOYciBAzvCCg7ATCwLViPd79PKU+/44u

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            021711        APIC1017
  FACP            021711        FACP1017
  SRAT            AMD           FAM_F_10
  HPET            021711        OEMHPET 
  MCFG            021711        OEMMCFG 
  OEMB            021711        OEMB1017
  SSDT            A M I         POWERNOW

A few pop-ups lead me to some kind of Windows validation where after a few minutes it came up with the message- "The product key used to activate Windows on your PC is already in use on another PC or has been blocked by Microsoft. Not to worry, we can help you with that."

Thank you for your time

NoelDP · 13 Dec 2012

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9

Also - have a look at this video....

http://www.youtube.com/watch?v=hzqNNiOM0cs

pablosplinter · 13 Dec 2012

Thank you for your reply Noel.....looks like there is a fair bit of messing around for me then to resolve this!

I will try for a refund and report the seller(it was from Amazon Marketplace btw)...I think I fell in to the trap of believing Amazon MP to be better than ebay, when in fact they are the same.

Serves me right though....It was when I was building my PC and I was looking to save where I could to put towards other parts! I shall try to make sure more people know about this as well

Once again, thanks.

NoelDP · 13 Dec 2012

Good luck!

Windows 7: Getting the 'build 7600 is not genuine' problem

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