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Windows 7: System Update Readiness Tool problem...

15 Dec 2012   #21
randun

Windows 7 Home Ultimate 64-bit
 
 

[QUOTE=randun;2214950]
Quote   Quote: Originally Posted by NoelDP View Post
If WU indicates that it's awaiting installation, then see what happens if you install it



Download the SP1 Refresh for your language and edition from the links on these pages...

Heidoc - Microsoft DR Download links

The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get

Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster

Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)


Good luck with it!
I reviewed your post again. If I'm interpreting your instructions correctly, instead of me using Langa's repair install method, I would use the following step in the SevenForums tutorial, correct? I'll not start anything until I hear back from you!

5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB


Note
If you do not have a Windows 7 with SP1 installation DVD/USB, then you can download the latest official Windows 7 with SP1 ISO file here: Dell Community - Windows 7 ISO Downloads, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install with using this step.

A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.

B) Go to Go to step 7 below.
[/ QUOTE]

Sorry to be asking so many questions, but I fall into the category that Murphy's Law hangs over my head like a plague.

Something in the SF method above has me totally confused or I'm simply missing the boat...

Okay as a prerequisite, the instructions state "If you do not have a Windows 7 with SP1 installation DVD/USB, then you can download the latest official Windows 7 with SP1 ISO file..."

Then the next step is "A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay..." then jump to Step 7 to begin the reinstall process while my retail DVD is in the drive.

If so, why is the ISO copy created & where is it used? Or, is it considered th retail version now?


My System SpecsSystem Spec
.
16 Dec 2012   #22
randun

Windows 7 Home Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
If WU indicates that it's awaiting installation, then see what happens if you install it



Download the SP1 Refresh for your language and edition from the links on these pages...

Heidoc - Microsoft DR Download links

The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get

Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster

Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)


Good luck with it!
I finally saw the light & figured out that I should use the ISO DVD that I created to use during the repair reinstall process.

Well, Murphy's Law caught me!

After Checking Compatibilty was running it stopped & the desktop log that was created noted:*

"The followingissues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

Windows needs to be restarted so necessary changes to system files can be*made before continuing."

So, if I restart, are there other logs that will be created & what tasks am I to complete?
My System SpecsSystem Spec
17 Dec 2012   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.
My System SpecsSystem Spec
.

17 Dec 2012   #24
randun

Windows 7 Home Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.
Just so I'm clear, so I run the diagnostics prior to restarting? Tx
My System SpecsSystem Spec
17 Dec 2012   #25
randun

Windows 7 Home Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.
I went ahead & ran SFC & CheckSur prior to restarting. Results are:

=============
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Randy>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Users\Randy>
=============

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2012-12-17 08:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 573
No errors detected

So, things look good here, eh?

Will now run WU Fixit Tool.
My System SpecsSystem Spec
17 Dec 2012   #26
randun

Windows 7 Home Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.
WU Fixit Tool Results
==============
Windows Update
Issues found
Repair Windows Update components
Detected
Windows Update components must be repaired
Not Run

Issues checked
Repair default Windows Update locations
Checked

Issues found
��
Repair Windows Update components Detected
Repairing Windows Update components frequently resolves common Windows
Update errors

Windows Update components must be repaired
Not Run

One or more Windows Update components are configured incorrectly
Issues checked
��
Repair default Windows Update locations Checked
Change Windows Update locations to Windows default settings

Default Windows Update data locations have changed
Not Run

The location where Windows Update stores data has changed and must be
repaired
Detection details
Collection information
Computer Name:
RD-VAIO

Windows Version:
6.1

Architecture:
amd64

Time:
Monday, December 17, 2012 8:35:57 AM

Publisher details
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version:
4.0.2.20110211

Publisher: Microsoft Corporation
=====================
WU Fixit Tool Results Post-repair
=====================
Windows Update
Issues found
Repair Windows Update components
Fixed
Windows Update components must be repaired
Succeeded

Issues checked
Repair default Windows Update locations
Checked

Issues found
��
Repair Windows Update components Fixed
Repairing Windows Update components frequently resolves common Windows
Update errors

Windows Update components must be repaired
Succeeded

One or more Windows Update components are configured incorrectly
Issues checked
��
Repair default Windows Update locations Checked
Change Windows Update locations to Windows default settings

Default Windows Update data locations have changed
Not Run

The location where Windows Update stores data has changed and must be
repaired
Detection details
Collection information
Computer Name:
RD-VAIO

Windows Version:
6.1

Architecture:
amd64

Time:
Monday, December 17, 2012 8:35:57 AM

Publisher details
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version:
4.0.2.20110211

Publisher: Microsoft Corporation
=============================
Performed manual check for updates --> 3 optional updates found --> Did not select as to not invoke explorer.exe crash

Well, what's next? Restart Win 7 normally, i.e. (not bootable ISO DVD)?
My System SpecsSystem Spec
17 Dec 2012   #27
randun

Windows 7 Home Ultimate 64-bit
 
 

If you want to see the WU log, I uploaded it to my SkyDrive account (https://skydrive.live.com/redir?resi...M1U7PtTvgqdUTQ).
My System SpecsSystem Spec
17 Dec 2012   #28
randun

Windows 7 Home Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.
All diagnostics ran without a hitch this time. Currently reinstalling. Will let you know how everything comes out.
My System SpecsSystem Spec
17 Dec 2012   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

<fingers crossed>
My System SpecsSystem Spec
17 Dec 2012   #30
randun

Windows 7 Home Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
<fingers crossed>
Well Houston, the Eagle has (finally) landed!

After a lengthy process everything seems to be working nominally again with one rather annoying exception.

I still have a black desktop & when I tried to open Personalization to set a new theme Windows Explorer crashed! ARGH! This was another issue I had along with the WU & Explorer crashes. However, when I accessed Personalization again through the CP I was able to set a new desktop theme. Any thoughts on why that may have happened?

Thanks again for your assistance!
My System SpecsSystem Spec
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