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Windows 7: KB2687277 hangs on update

20 Jan 2013   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can't honestly say that I can see anything wrong in the new data. There are some minor errors, which Windows ignores, and which are present in many fully-functional systems.
I can only think that the problem is confined to the WU system, so a full reset should work.
How do I reset Windows Update components? - use the fixit on the page, rather than the popover.


My System SpecsSystem Spec
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20 Jan 2013   #12
WinchesterStoke

Windows x64 Premium
 
 

Hi,just tried to run Fixit. It ran ok.

Tried to do the update....and it's hung again .

I've left it a couple of hours and no progress?

Anything else to suggest?

Thanks for the help so far.
My System SpecsSystem Spec
20 Jan 2013   #13
WinchesterStoke

Windows x64 Premium
 
 

I don't know if this is related but I get an "Interactive Services Detection" Message: "...another printer or printer share with this name exists. Please rename this printer or printer share"?
My System SpecsSystem Spec
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20 Jan 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Odd - what printers do you have installed?
This may help with that.
Q&A: Cannot remove printer share name | TechRepublic

I doubt it's relevant to the problem, but you never know! (especially with OneNote, as it has claws all over the shop)
My System SpecsSystem Spec
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 KB2687277 hangs on update




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