Solved Error 0x800b0100 when installing KB2727528 and/or KB2761217

Y

Y3k

New member
Local time
8:03 AM
Messages
7
Greetings. I'm reporting error 0x800b0100 when installing updates KB2727528 and/or KB2761217. I tried to run KB947821 (The Readiness Tool) to no avail. I attached the CheckSUR.log and CheckSUR.persist.log generated by such tool. I must also point out that I'm in a Windows AD domain and I'm trying to update from an intranet WSUS server which keeps all the updates, but I don't think this is relevant because even if I try to download such updates directly from microsoft I get the same error.

Thank you in advance.
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
Try to go back to a restore point prior to installing KB2727528 and KB2761217
So go back in time before first time trying to install them. Disable windows updates afterwards immediately! Then run The Readiness Tool again and post both log files. Also run from elevated command prompt (after going back in time): sfc/scannow
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Kaktussoft said:
Try to go back to a restore point prior to installing KB2727528 and KB2761217
So go back in time before first time trying to install them. Disable windows updates afterwards immediately! Then run The Readiness Tool again and post both log files. Also run from elevated command prompt (after going back in time): sfc/scannow
Click to expand...

Thank you for the kind reply. I did what you suggested and I have attached all required files. Updates are turned off as of now so that I stay in this environment until you tell me what to do =)
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
Y3k said:
Kaktussoft said:
Try to go back to a restore point prior to installing KB2727528 and KB2761217
So go back in time before first time trying to install them. Disable windows updates afterwards immediately! Then run The Readiness Tool again and post both log files. Also run from elevated command prompt (after going back in time): sfc/scannow
Click to expand...

Thank you for the kind reply. I did what you suggested and I have attached all required files. Updates are turned off as of now so that I stay in this environment until you tell me what to do =)
Click to expand...
Don't know exactly what you did, but you did run the tool many times. In the checkusr.persist.log I see

2012-12-20 18:25 (time you run the tool) with some errors, but not that many. Can you go to that state, because it's the best state it was. Then make a new thread the checkusr gives errors. Of course post bothe log files as well. But empty them first before running the tool
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
There are a large number of missing/corrupt files in teh log - I'll get a fix posted later, but here's the list for ease-of-access...
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_188e2f6957667415.manifest
 winsxs\manifests\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df.manifest
 winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-06_31bf3856ad364e35_6.1.7601.22118_none_a7612cac4a5ea0e2.manifest
 winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-06_31bf3856ad364e35_6.1.7600.17130_none_a4d38ecd3432052f.manifest
 winsxs\manifests\amd64_microsoft-windows-font-truetype-calibri_31bf3856ad364e35_6.1.7600.17130_none_46cc128a0951a80d.manifest
 winsxs\manifests\amd64_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_1a6818f55494c5d7.manifest
 winsxs\manifests\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1.manifest
 winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-06_31bf3856ad364e35_6.1.7600.21329_none_a57100044d3f6a3e.manifest
 winsxs\manifests\amd64_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_1917ce1a70841106.manifest
 winsxs\manifests\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0.manifest
 winsxs\manifests\amd64_microsoft-windows-font-truetype-calibri_31bf3856ad364e35_6.1.7601.22118_none_4959b0691f7e43c0.manifest
 winsxs\manifests\amd64_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_1b1ccd926d92291f.manifest
 winsxs\manifests\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9.manifest
 winsxs\manifests\amd64_microsoft-windows-font-truetype-calibri_31bf3856ad364e35_6.1.7601.17959_none_48a5fc16067ff9cf.manifest
 winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-06_31bf3856ad364e35_6.1.7601.17959_none_a6ad7859316056f1.manifest
 winsxs\manifests\amd64_microsoft-windows-font-truetype-calibri_31bf3856ad364e35_6.1.7600.21329_none_476983c1225f0d1c.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Package_1_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_3_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_6_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_6_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_9_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_9_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2727528_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2727528_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2727528_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2727528_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2761217_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2761217_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2761217_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2761217_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Package_1_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_1_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_1_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_3_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_6_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_6_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_9_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_9_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2727528_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2727528_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2727528_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2727528_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2727528~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2761217_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2761217_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2761217_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2761217_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2761217~31bf3856ad364e35~amd64~~6.1.1.0.cat
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Kaktussoft said:
2012-12-20 18:25 (time you run the tool) with some errors, but not that many. Can you go to that state, because it's the best state it was. Then make a new thread the checkusr gives errors. Of course post bothe log files as well. But empty them first before running the tool
Click to expand...

Please don't do that!
we are currently in a know state - reverting the changes takes us to a new unknown state.
Please DO NOT delete the CheckSUR logs! - running CheckSUR replaces the existing .log file, and append its data to the persist file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, I've just checked this thread right now. As kaktu states I had run that tool many times in slightly different conditions, hoping that it could handle the problem. I haven't rolled back to the state suggested by kaktu as you said, I wait for your solution =)
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
I think I've got them all, apart from the IE10 packages, which appear to be the wrong version!


I've uploaded a file - y3kxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder y3kxx in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)
Copy the content of the Packages folder to the
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


Please also explain the history of your IE 10 install?
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
I think I've got them all, apart from the IE10 packages, which appear to be the wrong version!


I've uploaded a file - y3kxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder y3kxx in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)
Copy the content of the Packages folder to the
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


Please also explain the history of your IE 10 install?
Click to expand...

Thank you so much for taking such interest in my issue. I've done what you asked and attached the required files. Regarding IE10...I've seen a couple of days ago on MS site that IE10 was available on windows 7, so I downloaded the installer to give it a try. The installation succeeded and IE10 is working properly as you can tell from the attached picture. By the way I don't use it, I'm stick to chrome, so if it must be removed to solve the issue at hand there's no problem =)
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
I *think* I may have found the proper files - there's only one way to find out :)


I've uploaded a file - packages.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder packages in the same place.
Open this folder -
Copy the content of the Packages folder to the
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


Then do a manual scan for updates and see what happens.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
I *think* I may have found the proper files - there's only one way to find out :)


I've uploaded a file - packages.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder packages in the same place.
Open this folder -
Copy the content of the Packages folder to the
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


Then do a manual scan for updates and see what happens.
Click to expand...

well..in the zip file you uploaded there are only packages files (.cat and .mum). I can't find any .manifest ...
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
That's OK - I meant to remove that refernce, and forgot!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, I did what you asked for and I've attached the files. I've looked into CheckSUR.log and if I'm correct the 2 last errors aren't fixed. Should I try to run windows update anyway? Thanks again for helping, really.
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
Not yet - I think I know what the problem is (I need to rename the files first, and I got one wrong anyhow)
Please delete the current packages.zip file, and the packages folder, while I work out what to do.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
(thank god for Virtual machines - it makes things a lot less uncertain!)

I've posted a new packages.zip file

I've uploaded a file - packages.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder packages in the same place.
Open this folder -
Copy the content of the Packages folder to the
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


Then do a manual scan for updates and see what happens.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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Noel...turns out you won! Now I'll add you reputation, if there's something else I can do to thank you just let me know! Just a question...are the files that you gave me made/edited by you or you just collected them for me? If that is the case, where did you find them? I'm asking because if this problem occurs again maybe I can handle it myself instead of bothering you =) ...whatever, thank you ! ;)
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
If you happen to be in the area sometime, you can always buy me a pint or three :)

Good luck!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Please, help me if you can. I have an error with .net 3.5.1 component (unable to enable-disable component, unable to install kb2756921)

results in attached sfcreport, sfcreport2 files

from cbs.log

2013-02-24 12:58:50, Info CSI 0000000b Manifest hash for component [ml:280{140},l:196{98}]"msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7600.16385_ru-ru_ddd0024544b2f993" does not match expected value.
Expected:{l:32 b:12927a6554382a9829345d58ad8164dff1271f4297169f9975dd5742abe9e800}
Found:{l:32 b:12927a6554382a9829345d7dad8164dff1271fc697169f9975dd57e6abe9e800}.
2013-02-24 12:58:50, Info CSI 0000000c Looking for manifest in Backup Dir...
2013-02-24 12:58:50, Error CSI 0000000d (F) Unable to load manifest for component [ml:280{140},l:196{98}]"msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7600.16385_ru-ru_ddd0024544b2f993"[gle=0x80004005]
2013-02-24 12:58:50, Error CSI 0000000e@2013/2/24:08:58:50.572 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
FileHashMismatch on resource [125]"\winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7600.16385_ru-ru_ddd0024544b2f993.manifest"[gle=0x80004005]
2013-02-24 12:58:50, Error CSI 0000000f (F) HRESULT_FROM_WIN32(14098) #30480# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
[gle=0x80073712]

(2013-02-24 12:58:50, Info CBS Failed to call GetDeploymentInformation on deployment: amd64_wcf-http-activation..oyment-languagepack_31bf3856ad364e35_6.1.7601.17514_ru-ru_12c9a10698fd521d [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-02-24 12:58:50, Info CBS Failed to get component state. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT])

as i understood, error is in winsxs, and i need replace some components.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64bit pro russianathlon 5000+@phenom x4@28004x2048 MB PC-8500 Geil Black Dragon DDR2 (GB2...Gigabyte GTS 250 ZL 1 GI
OS
Windows 7 64bit pro russian
CPU
athlon 5000+@phenom x4@2800
Motherboard
Gigabyte MA790X-UD3P
Memory
4x2048 MB PC-8500 Geil Black Dragon DDR2 (GB24GB8500C5DC) 5
Graphics Card(s)
Gigabyte GTS 250 ZL 1 GI
Sound Card
Creative X-Fi SB0670
Monitor(s) Displays
Benq EW2420
Screen Resolution
1920x1080
Hard Drives
HDD WD Green 1000 Gb
HDD Seagate 7200.10 320 Gb x 2
PSU
OCZ ZT 550W
Case
Enermax Pandora 185 ECA 3070 Black
Cooling
Scythe Ninja
Keyboard
btc 6300c
Mouse
a4tech xl-730k
Internet Speed
35 mbit
Antivirus
MSSE
Browser
Chrome Canary + Firefox beta

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hello NoelDP, I was wondering if you could help me get the following files as I am having the same problem. Thank you!
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 

My Computer My Computer

At a glance

winfos home premium x644gbradeon 300m
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba qosmio x505-q870
OS
winfos home premium x64
Memory
4gb
Graphics Card(s)
radeon 300m
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