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Windows 7: Problem installing Windows 7 sp1, checkSUR log file NOTcontains errors

21 Dec 2012   #1
Paps1967

Windows 7 starter 32bit.
 
 
Problem installing Windows 7 sp1, checkSUR log file NOTcontains errors

Dear Gurus,

Windows update won't install windows 7 sp1. I tried to run the System Update Readiness Tool, but there is no problem in checkSUR.log file.
I' found some problems in CBS.log file. It's too big for posting complete file, so I posted only part.
Can someone help me to understand it
This is a problem more than a year.
Thanks in advance,
Michael.


My System SpecsSystem Spec
.
21 Dec 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Post more lines of CBS.log. Best is post whole file (zip it).
Can you install any other windows update? If no other updates are available... uninstall one first.

Try to reset windows update http://support.microsoft.com/kb/971058/en-us


Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center
Download windows6.1-KB976932-X86.exe from that page (last item). Then run it. Works?
My System SpecsSystem Spec
21 Dec 2012   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the instruction at Windows Update Posting Instructions and post the results.
My System SpecsSystem Spec
.

21 Dec 2012   #4
Paps1967

Windows 7 starter 32bit.
 
 
Dear NoelDP

Dear NoelDP
1 SURT - Done, no errors in CheckSUR.log
2 SFC Scan - completed
3 "WindowsUpdate_80073701" "WindowsUpdate_dt000"
4 Log attached
The problem is still exist
My System SpecsSystem Spec
21 Dec 2012   #5
Paps1967

Windows 7 starter 32bit.
 
 

Dear Kaktussoft
Not understood, which updates I need to remove? All except SP1 and Explorer 9 installed with no problem. "If no other updates are available... uninstall one first."
reset windows update and download windows6.1-KB976932-X86.exe I've tried it before.
My System SpecsSystem Spec
21 Dec 2012   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Paps1967 View Post
Dear Kaktussoft
Not understood, which updates I need to remove? All except SP1 and Explorer 9 installed with no problem. "If no other updates are available... uninstall one first."
reset windows update and download windows6.1-KB976932-X86.exe I've tried it before.
so you already did reset windows update components...nice. You already tried the standalone installer...nice. Patches do install....nice

Let NoelDP solve it.... he is good at it
My System SpecsSystem Spec
21 Dec 2012   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(Palming it off on me, huh? - I'm only good at curing file errors, so if it's anything else, it's back to you...)

There's no indication of the SFC actually running, in the current CBS log - but there are a large number of system errrors
Code:
 Line 24773: 2012-12-21 03:22:06, Error                 CSI    00000019@2012/12/21:01:22:06.877 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
 Line 24775: 2012-12-21 03:22:16, Error                 CSI    0000001a (F) STATUS_SXS_ASSEMBLY_MISSING #91150# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
 Line 24776: 2012-12-21 03:22:16, Error                 CSI    0000001b (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #91035# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-InternetExplorer-Deployment-LanguagePack, Version = 8.0.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"uk-UA", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [106]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~x86~uk-UA~8.0.7600.16385.Internet-Explorer-x86", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
 Line 24780: 2012-12-21 03:22:17, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~x86~uk-UA~8.0.7600.16385 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 24784: 2012-12-21 03:22:17, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 24804: 2012-12-21 03:22:23, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 67169: 2012-12-21 11:43:10, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
 Line 67766: 2012-12-21 11:43:18, Error                 CBS    SPI: (SPCVerifyTrust:1664)Failed to CryptCATAdminCalcHashFromFileHandle GLE=0x57
 Line 67774: 2012-12-21 11:43:19, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
 Line 67777: 2012-12-21 11:43:19, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67778: 2012-12-21 11:43:19, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67779: 2012-12-21 11:43:19, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67780: 2012-12-21 11:43:19, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67830: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67832: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67834: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67836: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67838: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67840: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67842: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67844: 2012-12-21 11:45:35, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 67871: 2012-12-21 11:45:55, Error                 CBS    SPI: (LogToCBS:115)ATL exception hr=0x8007000e
 Line 67875: 2012-12-21 11:45:59, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
 Line 67876: 2012-12-21 11:45:59, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
 Line 341505: 2012-12-21 11:55:29, Error                 CSI    0000000c@2012/12/21:09:55:29.721 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
 Line 341507: 2012-12-21 11:55:34, Error                 CSI    0000000d (F) STATUS_SXS_ASSEMBLY_MISSING #553403# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
 Line 341508: 2012-12-21 11:55:34, Error                 CSI    0000000e (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #553288# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-IE-Troubleshooters-Deployment-LanguagePack, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"uk-UA", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [130]"Microsoft-Windows-IE-Troubleshooters-Package~31bf3856ad364e35~x86~uk-UA~6.1.7600.16385.Microsoft-Windows-IE-Troubleshooters-Update", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
 Line 341512: 2012-12-21 11:55:34, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-IE-Troubleshooters-Package~31bf3856ad364e35~x86~uk-UA~6.1.7600.16385 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 Line 341516: 2012-12-21 11:55:34, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
(some of them are repeats, so don't worry about the numbers too much)

I'm not sure exactly what causes these errors - it seems to be a mismatch somewhere in the registry
Do you have any language packs installed??

For reference, here are the files I *think* SFC/CBS are missing for a proper install....
Code:
 
Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~x86~uk-UA~8.0.7600.16385
Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~x86~~9.4.8112.16421
Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514
Microsoft-Windows-IE-Troubleshooters-Package~31bf3856ad364e35~x86~uk-UA~6.1.7600.16385
x86_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_uk-ua_a375f7c398877c31

This suggests that you've inastalled a language pack (Ukrainian?), and that install has failed.
I would try uninstalling it if you can.

Which version of Internet Explorer is currently installed??
I'd try uninstalling IE9 if it's installed (it looks like it is) - you can always reinstall it later.
My System SpecsSystem Spec
21 Dec 2012   #8
Paps1967

Windows 7 starter 32bit.
 
 

Dear Noel.
I've started SFC in past year. Today started for 2 times after attempt to install SP1. After that I'll try Fix It tool and standalone installer one more time.
Version IE is 8. IE9 is failed to install. I'm worrying about language pack uk-UA. I think it is the main problem. I've never installed it on my laptop. How do I check and delete it?
Thank you beforehand.
My System SpecsSystem Spec
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 Problem installing Windows 7 sp1, checkSUR log file NOTcontains errors




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