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Windows 7: Windows Check for updates keeps running-all installation/updates fail

07 Jan 2013   #61

Windows 7 Home Premium, 64-bit OS
 
 

I am doing something wrong here... do I need to reboot the computer again and run only sfc scan?

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>sfc /scannow /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows

The arguments passed to sfc are invalid. The offline windows directory
specified points to the online system.

C:\windows\system32>

My System SpecsSystem Spec
.

07 Jan 2013   #62

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - from normal Windows, the command is simply

SFC /SCANNOW
My System SpecsSystem Spec
07 Jan 2013   #63

Windows 7 Home Premium, 64-bit OS
 
 

This is the result of the command.

"Windows Resource Protection could not start the repair service"
My System SpecsSystem Spec
.


07 Jan 2013   #64

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

...again/still

One common cause for this error is that some services have been disabled.
Please run the following commands in an Elevated Command Prompt, and post the results.

NET START EVENTLOG
NET START EVENTSYSTEM
NET START VSS
NET START TRUSTEDINSTALLER
NET START WINMGMT

(most should be already started)
My System SpecsSystem Spec
07 Jan 2013   #65

Windows 7 Home Premium, 64-bit OS
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>NET START EVENTLOG
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START EVENTSYSTEM
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START VSS
The Volume Shadow Copy service is starting.
The Volume Shadow Copy service was started successfully.


C:\windows\system32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service could not be started.

A system error has occurred.

System error 126 has occurred.

The specified module could not be found.


C:\windows\system32>NET START WINMGMT
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>
My System SpecsSystem Spec
07 Jan 2013   #66

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

So the problem is with the TrustedInstaller service.

Let's see what we can find out then.....

Please open an Elevated Command Prompt, and run the following commands.

SC QC TRUSTEDINSTALLER
DIR C:\Windows\Trustedinstaller.* /S
ICACLS C:\Windows\TrustedInstaller.* /T

post the results in a Code box - they could be lengthy.
My System SpecsSystem Spec
07 Jan 2013   #67

Windows 7 Home Premium, 64-bit OS
 
 

I am sorry - Im not sure how to insert into a code box.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>NET START EVENTLOG
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START EVENTSYSTEM
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START VSS
The Volume Shadow Copy service is starting.
The Volume Shadow Copy service was started successfully.


C:\windows\system32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service could not be started.

A system error has occurred.

System error 126 has occurred.

The specified module could not be found.


C:\windows\system32>NET START WINMGMT
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>
C:\windows\system32>SC QC TRUSTEDINSTALLER
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: TRUSTEDINSTALLER
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\windows\servicing\TrustedInstaller.exe
LOAD_ORDER_GROUP : ProfSvc_Group
TAG : 0
DISPLAY_NAME : Windows Modules Installer
DEPENDENCIES :
SERVICE_START_NAME : localSystem

C:\windows\system32>DIR C:\Windows\Trustedinstaller.* /S
Volume in drive C is OS
Volume Serial Number is 7C4E-86D4

Directory of C:\Windows\Prefetch

01/07/2013 10:33 AM 14,620 TRUSTEDINSTALLER.EXE-766EFF52.pf
1 File(s) 14,620 bytes

Directory of C:\Windows\servicing

07/13/2009 06:39 PM 194,048 TrustedInstaller.exe
1 File(s) 194,048 bytes

Directory of C:\Windows\servicing\en-US

07/13/2009 07:23 PM 6,144 TrustedInstaller.exe.mui
1 File(s) 6,144 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-t..installer.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_c31f889fdc5c9c1b

07/13/2009 07:23 PM 6,144 TrustedInstaller.exe.mui
1 File(s) 6,144 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-trustedinstaller_31bf385
6ad364e35_6.1.7600.16385_none_ed02252b66d7bca2

07/13/2009 06:39 PM 194,048 TrustedInstaller.exe
1 File(s) 194,048 bytes

Total Files Listed:
5 File(s) 415,004 bytes
0 Dir(s) 185,677,758,464 bytes free

C:\windows\system32>ICACLS C:\Windows\TrustedInstaller.* /T
C:\Windows\Prefetch\TRUSTEDINSTALLER.EXE-766EFF52.pf BUILTIN\AdministratorsI)(
F)

C:\Windows\servicing\TrustedInstaller.exe NT SERVICE\TrustedInstallerF)
BUILTIN\AdministratorsRX)
NT AUTHORITY\SYSTEMRX)
BUILTIN\UsersRX)

C:\Windows\servicing\en-US\TrustedInstaller.exe.mui NT SERVICE\TrustedInstaller:
(F)
BUILTIN\AdministratorsRX)
NT AUTHORITY\SYSTEMRX)
BUILTIN\UsersRX)

C:\Windows\System32\LogFiles\WMI\RtBackup\TrustedInstaller.*: Access is denied.
Successfully processed 3 files; Failed processing 1 files

C:\windows\system32>
My System SpecsSystem Spec
07 Jan 2013   #68

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Code box = highlight text and click this:
Name:  capture.PNG
Views: 4
Size:  8.4 KB


My System SpecsSystem Spec
07 Jan 2013   #69

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

(Thanks, Golden!)

Ah - the RtBackup folder again!
I really have no idea why that keeps popping up in searches - one day I will find out. It *may* be related to your problem but I think not.
Just in case, please run the following commands and post the results.

DIR C:\Windows\System32\LogFiles\WMI\RtBackup /S
ICACLS C:\Windows\System32\LogFiles\WMI\RtBackup\*.*
ATTRIB C:\Windows\System32\LogFiles\WMI\RtBackup\*.*
My System SpecsSystem Spec
07 Jan 2013   #70

Windows 7 Home Premium, 64-bit OS
 
 

Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\windows\system32>NET START EVENTLOG
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START EVENTSYSTEM
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>NET START VSS
The Volume Shadow Copy service is starting.
The Volume Shadow Copy service was started successfully.


C:\windows\system32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service could not be started.

A system error has occurred.

System error 126 has occurred.

The specified module could not be found.


C:\windows\system32>NET START WINMGMT
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\windows\system32>
C:\windows\system32>SC QC TRUSTEDINSTALLER
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: TRUSTEDINSTALLER
        TYPE               : 10  WIN32_OWN_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\windows\servicing\TrustedInstaller.exe
        LOAD_ORDER_GROUP   : ProfSvc_Group
        TAG                : 0
        DISPLAY_NAME       : Windows Modules Installer
        DEPENDENCIES       :
        SERVICE_START_NAME : localSystem

C:\windows\system32>DIR C:\Windows\Trustedinstaller.* /S
 Volume in drive C is OS
 Volume Serial Number is 7C4E-86D4

 Directory of C:\Windows\Prefetch

01/07/2013  10:33 AM            14,620 TRUSTEDINSTALLER.EXE-766EFF52.pf
               1 File(s)         14,620 bytes

 Directory of C:\Windows\servicing

07/13/2009  06:39 PM           194,048 TrustedInstaller.exe
               1 File(s)        194,048 bytes

 Directory of C:\Windows\servicing\en-US

07/13/2009  07:23 PM             6,144 TrustedInstaller.exe.mui
               1 File(s)          6,144 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-t..installer.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_c31f889fdc5c9c1b

07/13/2009  07:23 PM             6,144 TrustedInstaller.exe.mui
               1 File(s)          6,144 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-trustedinstaller_31bf385
6ad364e35_6.1.7600.16385_none_ed02252b66d7bca2

07/13/2009  06:39 PM           194,048 TrustedInstaller.exe
               1 File(s)        194,048 bytes

     Total Files Listed:
               5 File(s)        415,004 bytes
               0 Dir(s)  185,677,758,464 bytes free

C:\windows\system32>ICACLS C:\Windows\TrustedInstaller.* /T
C:\Windows\Prefetch\TRUSTEDINSTALLER.EXE-766EFF52.pf BUILTIN\Administrators:(I)(
F)

C:\Windows\servicing\TrustedInstaller.exe NT SERVICE\TrustedInstaller:(F)
                                          BUILTIN\Administrators:(RX)
                                          NT AUTHORITY\SYSTEM:(RX)
                                          BUILTIN\Users:(RX)

C:\Windows\servicing\en-US\TrustedInstaller.exe.mui NT SERVICE\TrustedInstaller:
(F)
                                                    BUILTIN\Administrators:(RX)
                                                    NT AUTHORITY\SYSTEM:(RX)
                                                    BUILTIN\Users:(RX)

C:\Windows\System32\LogFiles\WMI\RtBackup\TrustedInstaller.*: Access is denied.
Successfully processed 3 files; Failed processing 1 files

C:\windows\system32>
My System SpecsSystem Spec
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 Windows Check for updates keeps running-all installation/updates fail





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