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Windows 7: Windows Check for updates keeps running-all installation/updates fail

08 Jan 2013   #81
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Unless I specifically say that commands need to be separated, copy/pasting the list is fine (and a lot quicker than attempting to retype them yourself! )

OK - we need to create a new registry Key, but I suspect that the first attempt will fail (but if it works, it's a loss of hassle avoided!)

Please open an Elevated Command Prompt, and run the following commands (Use copy/paste - there's only three commands!)

REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"
REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" /v 6.1.7600.16385 /t REG_EXPAND_SZ /d %SystemRoot%\winsxs\amd64_microsoft-windows-trustedinstaller_31bf3856ad364e35_6.1.7600.16385_none_ed02252b66d7bca2
REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"

Post the results.
then reboot, and run the following commands in an Elevated Command Prompt window - post the results in another reply.

REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"
NET START TRUSTEDINSTALLER


My System SpecsSystem Spec
.
08 Jan 2013   #82
GreenHeron32

Windows 7 Home Premium, 64-bit OS
 
 

Oh man - looks like it didnt work the first time...going reboot and run next command now...

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Comp
onent Based Servicing\Version"
ERROR: Access is denied.

C:\windows\system32>REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Comp
onent Based Servicing\Version" /v 6.1.7600.16385 /t REG_EXPAND_SZ /d %SystemRoot
%\winsxs\amd64_microsoft-windows-trustedinstaller_31bf3856ad364e35_6.1.7600.1638
5_none_ed02252b66d7bca2
ERROR: Access is denied.

C:\windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Version"
ERROR: The system was unable to find the specified registry key or value.

C:\windows\system32>
My System SpecsSystem Spec
08 Jan 2013   #83
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Like I said, that was to be expected.
I was hoping that we wouldn't need to go into Regedit ( I always avoid it if possible, it's all too easy to make a total mess, and there's no Undo option)

First, try creating a System Restore point

Then open Regedit (Click on the Start button, and in the Search box, type REGEDIT and hit the Enter key - accept the UAC prompt)
Navigate to the
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing
key.
right-click on the key, and select Permissions
Click on the Advanced button
Click on the Owner tab
Highlight Administrators in the box
Click on Apply
Click on the Permissions tab
Highlight the Administrators entry
Click on the Edit button
Put a tick in the Full Control/Allow box - this should put ticks in all the other boxes in the column.
Click OK out (3 times)
close Regedit

Now run these commands again in an Elevated Command Prompt window, and post the results......

REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"
REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" /v 6.1.7600.16385 /t REG_EXPAND_SZ /d %SystemRoot%\winsxs\amd64_microsoft-windows-trustedinstaller_31bf3856ad364e35_6.1.7600.16385_none_ed02252b66d7bca2
REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"
My System SpecsSystem Spec
.

08 Jan 2013   #84
GreenHeron32

Windows 7 Home Premium, 64-bit OS
 
 

Before I follow the directions in post #83, do you want me to first run the REG QUERY command from post 81? Thanks
My System SpecsSystem Spec
08 Jan 2013   #85
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No point - go straight to #83
My System SpecsSystem Spec
20 Apr 2015   #86
StaticBlue

Windows 7 Professional 64bit
 
 

After completing the steps in post 83, the issue is now worse. Instead of getting to 18% of a elevated scannow, it goes stright to "Windows Resource Protection could not perform the requested operation."

I have tried "Microsoft's System Update Readiness Tool" as advised here: Fix Windows Update and other problems with Microsoft's System Update Readiness Tool | Wilders Security Forums

I have the CBS log.

I have tried the solution here, however the key exists: Windows Modules Installer Error:126 - Microsoft Community

Other thread with BSOD issue is probably resolved after updating drivers: Unknown BSOD on Mother-in-laws system

Suggestions please.

Cheers
My System SpecsSystem Spec
20 Apr 2015   #87
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the CBS.log - it should give some clues what's happening.

PLease also post eh results of this query...

REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"
My System SpecsSystem Spec
20 Apr 2015   #88
StaticBlue

Windows 7 Professional 64bit
 
 

CBS Log attached.

Thanks
My System SpecsSystem Spec
20 Apr 2015   #89
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That CBS.log file was last updated on 25th Feb!
Please post the current one from the C:\Windows\Logas\CBS folder
My System SpecsSystem Spec
20 Apr 2015   #90
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Having said that - there were some errors in the SFC scan you ran that month...

Code:
 Line 10453: 2015-02-25 17:35:24, Info                  CSI    000000ef [SR] Cannot repair member file [l:22{11}]"charmap.exe" of Microsoft-Windows-charmap, Version = 6.1.7601.18648, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 12147: 2015-02-25 17:39:23, Info                  CSI    0000023e [SR] Cannot repair member file [l:24{12}]"WsmWmiPl.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12149: 2015-02-25 17:39:23, Info                  CSI    00000240 [SR] Cannot repair member file [l:38{19}]"WSManHTTPConfig.exe" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12151: 2015-02-25 17:39:23, Info                  CSI    00000242 [SR] Cannot repair member file [l:20{10}]"WsmSvc.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12153: 2015-02-25 17:39:23, Info                  CSI    00000244 [SR] Cannot repair member file [l:48{24}]"WSManMigrationPlugin.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12155: 2015-02-25 17:39:23, Info                  CSI    00000246 [SR] Cannot repair member file [l:22{11}]"WsmAuto.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12795: 2015-02-25 17:41:58, Info                  CSI    000002ec [SR] Cannot repair member file [l:24{12}]"WsmWmiPl.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12796: 2015-02-25 17:41:58, Info                  CSI    000002ed [SR] Cannot repair member file [l:38{19}]"WSManHTTPConfig.exe" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12797: 2015-02-25 17:41:58, Info                  CSI    000002ee [SR] Cannot repair member file [l:20{10}]"WsmSvc.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12798: 2015-02-25 17:41:58, Info                  CSI    000002ef [SR] Cannot repair member file [l:48{24}]"WSManMigrationPlugin.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12799: 2015-02-25 17:41:58, Info                  CSI    000002f0 [SR] Cannot repair member file [l:22{11}]"WsmAuto.dll" of Microsoft-Windows-Web-Services-for-Management-Core, Version = 6.1.7601.18619, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12918: 2015-02-25 17:42:13, Info                  CSI    0000031a [SR] Cannot repair member file [l:22{11}]"charmap.exe" of Microsoft-Windows-charmap, Version = 6.1.7601.18648, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
I'll post a fix protocol for those, if I I haven't heard by the time I get to it!
My System SpecsSystem Spec
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 Windows Check for updates keeps running-all installation/updates fail




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