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Update has caused corruption
Hi,
Firstly sorry that I can't give a more specific title thread at the moment - I'll explain why below.
Secondly apologies if I have posted in the wrong forum, I had a skim through them and this seemed then most appropriate though I wasn't too sure.
So here's the problem:
Over the last few days I've been getting a whole host of error messages, and lots of strange going ons. I believe -though I'm not entirely sure - it all started when a (Critical) Windows Update automatically run and restarted my laptop on 22nd December.
The first and most noticeable thing to happen was that my desktop picture had disappeared. Then came the error messages - eg when I open iTunes the pop-up message "DDE Server Window: iTunes.exe - Corrupt File...The file or directory C:\users\matt\AppData\Roaming\Microsoft\Windows is corrupt and unreadable. Please run the Chkdsk utility."
I tried to run a scheduled Chkdsk but it did not run at start up. I then learnt that one could be scheduled via Command Prompt, but had problems with this also as many of the suggested ways of getting to the command prompt as none of the methods suggested here: Command Prompt would work. Eg if I type CMD into the search box in the start menu I receive the message "Windows cannot find 'search:query=cmd'. Make sure you typed the name correctly, and then try again".
Assuming that this meant that I had really big problems I attempted to try a system restore, but that won't run either as I get the following message: "The disc TI106139W0E (C:) has errors" and the instruction to run chk disc! Round and round in circles.....
I've had a bit of a look around these forums, but every thing I try doesn't work. Eg:
I was led to try System File Checker (System Files - SFC Command - Vista Forums), and managed to get a command prompt via a download someone had posted on here but when I type SFC /SCANNOW I get the message "Windows Resource Protection could not start the repair service".......so then - as per the tutorial - I attempt to run it in safe mode (Safe Mode - Vista Forums) but this doesn't work either as when I type MSCONFIG into the search box in the start menu I receive the message "Windows cannot find 'search:query=msconfig'. Make sure you typed the name correctly, and then try again".
I had recently run Microsoft Security Essentials - which is reporting to be all up to date, and protected - so assume that's all good.
PLEASE can anyone help at all? You'd really make my Christmas.
Thanks in advance.