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Dell mini fresh install activation fails
Hi,
I have a Dell mini that needed a fresh installation. Installing from the factory restore partition did not solve the inability to run updates.
So I have a Win7 installation disk and I used it to wipe the disk and install Win7 Starter again. I had pulled the product key from the previous installation that was fresh from the restore partition.
And activation failed with code 0xC004E003.
It looks like there is no more phone in. So I ran the WGA tool and here is its output. Any insight would be appreciated.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-MGJ3H-FT7VD-FG72J Windows Product Key Hash: MajJQMO7x6C/zF514M1WFV804Hs= Windows Product ID: 00342-OEM-8992707-00082 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010300.0.0.011 ID: {534977D3-E4E5-498E-A9B6-1EC5A8257B32}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Starter Architecture: 0x00000000 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{534977D3-E4E5-498E-A9B6-1EC5A8257B32}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FG72J</PKey><PID>00342-OEM-8992707-00082</PID><PIDType>2</PIDType><SID>S-1-5-21-3259829367-2149095085-1059530738</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1012</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="5"/><Date>20110322000000.000000+000</Date></BIOS><HWID>B2B80600018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CL09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Starter edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00342-00178-927-000082-02-1033-7600.0000-3612012 Installation ID: 014572477843180040926031698030817506702024873544218662 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: FG72J License Status: Initial grace period Time remaining: 43200 minute(s) (30 day(s)) Remaining Windows rearm count: 3 Trusted time: 12/26/2012 11:10:33 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LAAAAAAAAgABAAEAAAABAAAAAgABAAEAnJ/kSxjdpKBiCX7O7pSKNdRYchk= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL M09 FACP DELL M09 HPET DELL M09 BOOT DELL M09 MCFG INTEL CRESTLNE TCPA Phoeni x OSFR DELL DELL SLIC DELL CL09 SSDT PmRef Cpu0Tst SSDT PmRef Cpu0Tst SSDT PmRef Cpu0Tst