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Windows 7: W7 Prof. 32 bit Windows Update errors: 0x800b0100 and 9C47


27 Dec 2012   #1

Windows 7 professional 32 bits
 
 
W7 Prof. 32 bit Windows Update errors: 0x800b0100 and 9C47

Hi, I'm having trouble installing this updates:

Update KB2454826:--> Error: 800B0100
SP1 for Windows 7 Professional 32bit:--> Error: 0x800b0100
Internet Explorer 9 for Windows 7:--> Error: 9C47

I've run System Update Readiness, and SFC Scan, no positive results...

Really tired of these update issues, please, can you help me?


My System SpecsSystem Spec
.

27 Dec 2012   #2

Windows 8 Pro x64/Windows Vista Ultimate x86 SP2
 
 

My System SpecsSystem Spec
28 Dec 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

There's not sign of a CheckSUR report in the files you uploaded?
Please run the tool again, and post the CheckSUR.log and CheckSUR.persist.log files.
My System SpecsSystem Spec
.


28 Dec 2012   #4

Windows 7 professional 32 bits
 
 

You're right, thanks Noel.
I have re-upload the file CBS.zip
My System SpecsSystem Spec
28 Dec 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That looks simple enough
Here's the cause of your problems....
Code:
Unavailable repair files:
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
I'll find the relevant files and post a fix protocol for you in an hour or so.
My System SpecsSystem Spec
28 Dec 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That was easier than I expected

I've uploaded a file - dbsxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dbsxx in the same place.
Open this folder - there should be one folder inside (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
28 Dec 2012   #7

Windows 7 professional 32 bits
 
 

I already did, here are the files.


Attached Files
File Type: log CheckSUR.log (3.2 KB, 5 views)
File Type: log CheckSUR.persist.log (6.3 KB, 2 views)
My System SpecsSystem Spec
28 Dec 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You missed the fix in post #6
My System SpecsSystem Spec
28 Dec 2012   #9

Windows 7 professional 32 bits
 
 

The logs are updates, I did everything you say in post # 6, but doesn´t work.

I copied and pasted the files in the folder C: \ Windows \ Temp \ CheckSUR \ Servicing \ Packages. and then
I have run SUR tool again.

Can there be a mistake in the file names?, I've noticed that don´t match. The log files are named ...x86
.... but the files that you sent me are named ... amd64 ....

(Sorry for my poor English).
My System SpecsSystem Spec
28 Dec 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Oh B&GG%R!
You're right! - sorry - back in 10 minutes or so
My System SpecsSystem Spec
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 W7 Prof. 32 bit Windows Update errors: 0x800b0100 and 9C47




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