A failed repair install is not a good sign
It usually means that there are multiple problems.
Please run the following commands, and post the results.
REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl
OK - here are the results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\admin>REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VS
S\VssAccessControl
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl
NT Authority\NetworkService REG_DWORD 0x1
C:\Users\admin>
That's normal
Has McAfee software ever been installed on this system (even if currently uninstalled)? - it's known to cause such problems with VSS.
Please run the following commands - post the results.
SC QUERYEX LivedriveVSSService
DIR C:\Program Files\Livedrive\VSSService.exe
DIR C:\Program Files (x86)\Livedrive\VSSService.exe
It appears you have/had LiveDrive installed - it's not something I've ever used (I use SkyDrive, or my own host for FTP) - this appears to have a pretty bad rep.
It may be this that's getting in the way - if you're not using it (and not paying for it), I recommend uninstalling it.
Yes, they got a cheap deal on Livedrive from someone who sold them laptops a few months ago and use it to back things up. I looked into it on-line and people had reservations about it. But they like it so I am reluctant at this point to uninstall it. It hasn't affected the other computers. If you think I should uninstall it now though, I'm happy to do that.
I ran the commands you asked for but VSSServices.exe could not be found. I can see it is there in Explorer so moved to the correct directory in CMD and you can see it's there.
Code:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\admin> C:\Users\admin>SC QUERYEX LivedriveVSSService SERVICE_NAME: LivedriveVSSService TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 PID : 1760 FLAGS : C:\Users\admin>DIR C:\Program Files\Livedrive\VSSService.exe The system cannot find the path specified. C:\Users\admin>DIR C:\Program Files (x86)\Livedrive\VSSService.exe The system cannot find the path specified. C:\Users\admin>cd C:\Program Files (x86)\Livedrive\ C:\Program Files (x86)\Livedrive>dir VSSService.exe Volume in drive C has no label. Volume Serial Number is 2A2F-6909 Directory of C:\Program Files (x86)\Livedrive 21/08/2012 14:58 210,144 VSSService.exe 1 File(s) 210,144 bytes 0 Dir(s) 132,040,441,856 bytes free C:\Program Files (x86)\Livedrive>
That's interesting - one would assume, then that the folder is a hidden one (which it shouldn't be)
Please try the following commands..
DIR C:\Windows\Program files (x86)\vssservice.* /ah /S
ATTRIB C:\Windows\Program Files (x86)\Livedrive\*.* /S
Last edited by NoelDP; 06 Jan 2013 at 08:56. Reason: add recurse switch to DIR
OK - I have tried that - see below. But C:\Windows\Program Files (x86) doesn't exist so I tried again taking 'Windows' out. Was that right?
Still no better, so I ran the commands directly from the directory as before. Results still seem a bit odd.
Code:C:\Users\admin>DIR C:\Windows\Program files (x86)\vssservice.* /ah /S The system cannot find the file specified. C:\Users\admin>ATTRIB C:\Windows\Program Files (x86)\Livedrive\*.* /S Parameter format not correct - C:\Users\admin>ATTRIB C:\Program Files (x86)\Livedrive\*.* /S Parameter format not correct - C:\Users\admin>DIR C:\Program files (x86)\vssservice.* /ah /S The system cannot find the file specified. C:\Users\admin> C:\Users\admin>cd C:\Program Files (x86)\Livedrive C:\Program Files (x86)\Livedrive>dir vssservice.* /ah /S Volume in drive C has no label. Volume Serial Number is 2A2F-6909 File Not Found C:\Program Files (x86)\Livedrive>attrib *.* /S A C:\Program Files (x86)\Livedrive\bin\cbfs.sys A C:\Program Files (x86)\Livedrive\bin\cbfsinst.dll A C:\Program Files (x86)\Livedrive\Uninstaller\Uninstaller.exe A C:\Program Files (x86)\Livedrive\AlphaFS.dll A C:\Program Files (x86)\Livedrive\AxInterop.ShockwaveFlashObjects.dl l A C:\Program Files (x86)\Livedrive\CBFSNet.dll A C:\Program Files (x86)\Livedrive\ControlPanel.exe A C:\Program Files (x86)\Livedrive\file.bmp A C:\Program Files (x86)\Livedrive\filedb.bmp A C:\Program Files (x86)\Livedrive\FileTypes.dat A C:\Program Files (x86)\Livedrive\folder.bmp A C:\Program Files (x86)\Livedrive\ICSharpCode.SharpZipLib.dll A C:\Program Files (x86)\Livedrive\Interop.ShockwaveFlashObjects.dll A C:\Program Files (x86)\Livedrive\isxdl.dll A C:\Program Files (x86)\Livedrive\Livedrive.exe A C:\Program Files (x86)\Livedrive\Livedrive.Localisation.dll A C:\Program Files (x86)\Livedrive\Livedrive.Objects.dll A C:\Program Files (x86)\Livedrive\Livedrive.Win32.dll A C:\Program Files (x86)\Livedrive\LivedriveExplorerExtensions.dll A C:\Program Files (x86)\Livedrive\LivedriveExtensions.dll A C:\Program Files (x86)\Livedrive\ManageUsers.exe A C:\Program Files (x86)\Livedrive\OnlineFileHandler.exe A C:\Program Files (x86)\Livedrive\ReportProblem.exe A C:\Program Files (x86)\Livedrive\ServiceManager.exe A C:\Program Files (x86)\Livedrive\SQLite.Interop.dll A C:\Program Files (x86)\Livedrive\sqlite3.exe A C:\Program Files (x86)\Livedrive\System.Data.SQLite.DLL A C:\Program Files (x86)\Livedrive\Updater.exe A C:\Program Files (x86)\Livedrive\VSSService.exe A C:\Program Files (x86)\Livedrive\VSSService.InstallLog A C:\Program Files (x86)\Livedrive\VSSService.InstallState C:\Program Files (x86)\Livedrive>
Sorry about that - brainf&rt on my part! (comes of spending 100+ hours in front of the screen this week!)
I see that some people recommend testing a new User account for some of the problems you're seeing - I have no idea how appropriate it would be here.
Please post a new set of Event Logs- there's so much present in the old one from Norton, that it's difficult to sort the wheat from the chaff.
That's fine - and a lot more readable :)
I suspect that these two errors are at the root of the problem -
[CODE]Log Name: System
Source: Ntfs
Date: 31/12/2012 12:58:22
Event ID: 55
Task Category: (2)
Level: Error
Keywords: Classic
User: N/A
Computer: admin-PC
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Alpha.
Event Xml:
CODE]
and
[CODE]Log Name: System
Source: Microsoft Antimalware
Date: 03/01/2013 17:43:57
Event ID: 2001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: admin-PC
Description:
Microsoft Antimalware has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.141.2863.0
Update Source: Microsoft Update Server
Update Stage: Search
Source Path: Microsoft Home Page | Devices and Services
Signature Type: AntiVirus
Update Type: Full
User: NT AUTHORITY\SYSTEM
Current Engine Version:
Previous Engine Version: 1.1.9002.0
Error code: 0xd0000034
Error description: You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name.
CODE]
You should run CHKDSK /R on whatever volume Alpha is.
As far as the updating problem is concerned, you still seem to have an IP conflict.
Please use DHCP for IP allocation
Please open an Elevated Command Prompt, and run the following command
NETSH WINSOCK RESET
reboot once it completes, then open an Elevated Command Prompt, and run
IPCONFIG /ALL
and post the results.
here is theh results
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\admin>IPCONFIG /ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : admin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-24-E8-14-DD-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::35ed:1227:7a66:592b%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 06 January 2013 16:08:57
Lease Expires . . . . . . . . . . : 06 January 2013 16:38:56
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 234890472
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-13-31-18-00-24-E8-14-DD-82
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.Belkin:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:4e3:197a:3f57:fdf5(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::4e3:197a:3f57:fdf5%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\admin>
Alpha is a USB drive - I really don't think it is relevent
Quote