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Windows 7: Windows 7 update fails and Windows not genuine message is appearing

23 Jan 2013   #101

windows 7 pro 64 bit
 
 

Tom,

Copied the commands to elevated command prompt and got the attached message.



Attached Files
File Type: txt command prompt error message 01-23-13.txt (446 Bytes, 2 views)
My System SpecsSystem Spec
.

23 Jan 2013   #102

windows 7 pro 64 bit
 
 

Tom,

I checked the root of C: folder and tom file was there, but when I try to upload it here, the upload fails.
My System SpecsSystem Spec
23 Jan 2013   #103

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Louis,

Thanks for the command prompt output, I have seen the problem with my fix now, let's try again:


Command Prompt


Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    REG EXPORT "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect" %SYSTEMDRIVE%\tom982.reg

  4. This will create a text file called tom982.reg in the root folder of your main drive (e.g. C:\tom982.txt). Please attach this to your next post.


Tom
My System SpecsSystem Spec
.


23 Jan 2013   #104

windows 7 pro 64 bit
 
 

Tom,

File was to large for upload here. Used dropbox. https://dl-web.dropbox.com/get/tom98...1h2psPHqESYXbw

Louis
My System SpecsSystem Spec
23 Jan 2013   #105

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Louis,

Thanks for uploading it, but would you mind putting it in the Dropbox\Public folder please? I can't access that file as it is currently in a private location.

Tom
My System SpecsSystem Spec
23 Jan 2013   #106

windows 7 pro 64 bit
 
 

My System SpecsSystem Spec
23 Jan 2013   #107

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Louis,

I'm afraid that didn't work either. Could you put the file in C:\Users\{Username}\Dropbox\Public. Then right click on it, then click Dropbox > Copy Public Link.

Then paste the link here please.

Tom
My System SpecsSystem Spec
23 Jan 2013   #108

windows 7 pro 64 bit
 
 

Tom,

I do not have a Public folder under the dropbox folder. I must have messed something up when I installed it.
My System SpecsSystem Spec
23 Jan 2013   #109

windows 7 pro 64 bit
 
 

My System SpecsSystem Spec
23 Jan 2013   #110

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Louis,

Perfect! Thank you.

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

I have attached a file, Fix2.reg, to this post. Could you download and merge it to your registry please? Just double click on it, and accept the prompt.

This better not kick up a fuss about permissions again!

Then reboot and run the SURT and upload the log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom


Attached Files
File Type: reg Fix2.reg (7.4 KB, 5 views)
My System SpecsSystem Spec
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 Windows 7 update fails and Windows not genuine message is appearing





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