Windows 7 update fails and Windows not genuine message is appearing

tom982 · Jan 11, 2013

louk1 said:
Tom,

I know that it is your sleep time. Completed the permission changes in the registry and here are the results. I was hoping that you could have access so that you could take a good look without all of extra effort. Thanks again.

Louis

Yay

For once, it worked (thanks Noel!):

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-01-10 21:06

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist
(f)    CBS Watchlist Package Missing    0x80070002    Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~ko-KR~0.0.0.0    Package_217_or_KB2570791~31bf3856ad364e35~amd64~~6.1.1.1    Package registry presence failed, possibly an orphaned package on package watchlist

Checking Component Watchlist
(f)    CBS Watchlist Component Missing    0x80070002    amd64_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.0.0_none_511b60f4fddfa6f9    Package_3_for_KB2518869~31bf3856ad364e35~amd64~~6.1.1.0    Package registry presence failed, possibly an orphaned package on package watchlist

Checking Packages

Checking Component Store
(f)    CSI Missing Identity    0x00000000    appid    microsoft-w..-deployment_31bf3856ad364e35_6.1.7600.16385_29db99ac4b4847df    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!policy.9.0...ft.vc90.atl_1fc8b3b9a1e18e3b_9.0.21022.8_5d1777c2e857a23b    x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.21022.8_none_5d1777c2e857a23b    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!wstorvsc.inf_31bf3856ad364e35_6.1.7601.17514_856fd1bf7e8bad73    amd64_wstorvsc.inf_31bf3856ad364e35_6.1.7601.17514_none_856fd1bf7e8bad73    

Summary:
Seconds executed: 138
 Found 5 errors
  CSI Missing Identity Total count: 1
  CSI C Mark Deployment Not Marked Total count: 2
  CBS Watchlist Package Missing Total count: 1
  CBS Watchlist Component Missing Total count: 1

Finally, some progress! 85 errors down to 5. I missed one from the last registry fix, so could you download and merge the louk1_SURT_Fix_v5.reg as we normally do - just download and double click on it.

Lastly, there are some corruptions in your registry hive that I will need to repair manually, so could you upload your components hive to your Dropbox/Skydrive and send me the link please?

C:\Windows\system32\config\COMPONENTS (it has no file extension)

Tom

illriginalized said:
Ha!

Latest update completely and utterly crippled my machine.

Direct Link: http://i.imgur.com/TNrpY.png

I think it's safe to say that Windows failed to properly create a restore point as well..

Can't system restore. Can't go back to the last restore point, right before the update. Windows update service is down and cannot be force start, so I can't undo recent update, can't use genuine tool, device manager shows blank, cannot force start plugplay.. all of this hell broke loose after update + restart.

If you want help, then you will have to start a thread of your own

NoelDP · Jan 11, 2013

@illriginalized
Please star a NEW THREAD of your own - with all details.

louk1 · Jan 11, 2013

Tom,

For some reason I can't get your fix to merge. I've tried every way that I could think of and continue to get the attached message. I had looked at the last report that I sent you and believe that you and Noel are super intelligent guys. Thanks to you both.

Louis

NoelDP · Jan 11, 2013

I can see where the problem is - but I'm not sure what Tom was hoping to do by using that command

Assuming that he was attempting to delete the value, I would use a REG command -

Code:

REG DELETE HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.0.0_none_511b60f4fddfa6f9] /v "Package_3_for_KB2518869~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_3"

Having said that - WAIT to run it (in an Elevated Command Prompt) until Tom confirms that's what is needed

louk1 · Jan 11, 2013

Thanks Noel. Tom had been giving me versions of that command as a download and I have always been able to have it merge into the registry. So something is not working correctly. I'll wait for Tom as you suggested. Thanks again for your help.

Louis

tom982 · Jan 11, 2013

Thanks for stepping in Noel

You've got a tailing square bracket on the key name:

REG DELETE HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.0.0_none_511b60f4fddfa6f9] /v "Package_3_for_KB2518869~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_3"

And it needs speech marks around the key name as well because of the spaces in Component Based Servicing. I've fixed it, and will use it now

Thanks again.

@Louis

Noels suggestion is perfect here - it will tell us what the error is, assuming there is one. I have amended Noels script, and I would like you to run this from an elevated command prompt (run as admin). Copy the output into your next post please.

REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.0.0_none_511b60f4fddfa6f9" /v "Package_3_for_KB2518869~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_3"

Like last time, it's just one command and should run properly this time as I've fixed the formatting issues we had with the last reg.exe fix we tried.

Tom

NoelDP · Jan 11, 2013

Yeurgh!
That's what comes of watching NCIS reruns while posting!

louk1 · Jan 11, 2013

Tom,

Ran the fix in an elevated command prompt and it was accepted. Here is the latest "components" https://www.dropbox.com/s/eruskrdvrpyyrmt/components

Also attached persist log.

Louis

louk1 · Jan 11, 2013

Tom,

I'll be up for a couple of hours. Now 02:01 GMT. I am taking my grandson to a college basketball game early tomorrow and will not return until around 2300 GMT.

Thanks again for all of your help.

Louis

tom982 · Jan 11, 2013

Hi Louis,

Excellent! Thanks for posting the components hive, you beat me to asking you! We're down to 4 errors now, but these four are harder than the 100 or so we just fixed, put together.

I have asked for a second opinion on where to go from here, because I can't see any apparent issues in your components hive yet the SURT is still complaining and I trust that more than I do my tired eyes! I'll keep you posted, it shouldn't be too long though.

Tom

Edit: Seems like you posted whilst I was typing. Good luck to your grandson!

louk1 · Jan 11, 2013

Tom,

Rest those tired eyes. It will wait.

Louis

tom982 · Jan 19, 2013

Hi Louis,

I just wanted to let you know that I haven't forgotten about you. The last few items that I have to fix are being a little troublesome, so I'm broadening my research and have started looking at the computers of other kind SF members to see if they have the registry keys/values that you are missing. I need to get my head down now, but I might be able to get a fix out for you tomorrow!

Will keep you posted.

Tom

louk1 · Jan 19, 2013

Tom,

Thanks for the heads up. I know that this problem has been out of the ordinary and really appreciate your help.

Thanks again.

Louis

tom982 · Jan 20, 2013

Hi Louis,

Thanks to a few SF members, I've managed to source quite a few other components hives to check. I've just realised that the COMPONENTS hive of yours that I'm currently working on is a week old now so it would be much safer to work from your current one. I doubt anything has changed, but it's not worth the risk to be honest.

Would you mind uploading your COMPONENTS hive to your Dropbox please?

C:\Windows\system32\config\COMPONENTS

Thanks.

Tom

louk1 · Jan 20, 2013

Tom,

Here is latest components file. https://www.dropbox.com/s/eruskrdvrpyyrmt/components I notice the date remains the same as the first one that I sent you 7-10 days ago. Is that as it should be?

Louis

louk1 · Jan 20, 2013

Tom,

When I sent the last post with the components hive, I opened it from the link above and it looked very garbled. I deleted it from dropbox and I am now having trouble getting the file into dropbox. I will keep trying.

Louis

louk1 · Jan 20, 2013

Tom,

Here is the the components file.

https://www.dropbox.com/s/eruskrdvrpyyrmt/components

As I said before, I notice that the date does not change on the file. Is that OK?

Louis

tom982 · Jan 22, 2013

Hi Louis,

Don't worry about the date, I don't know why that's happening, but this is definitely a different file!

Please can you follow method 2 of this tutorial to load your components hive for me:

Accessing the COMPONENTS sub-hive | niemiro's Website

Then I would like you to download the attached file, Fix.reg and save this to your Desktop. Double click on this file then accept the prompt and this will be merged into your registry.

After you have done this, reboot your computer, run the System Update Readiness Tool and upload the log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

Thanks to niemiro for the fix!

louk1 · Jan 23, 2013

Tom,

Here is the latest. Sorry for the delay. Missed this last night.

Louis

tom982 · Jan 23, 2013

Hi Louis,

No problem, my reply was a lot more delayed than yours!

Great! What was 4 errors, is now 2 - nearly there!

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

REG EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~ko-KR~0.0.0.0" > %SYSTEMDRIVE%\tom982.reg
This will create a text file called tom982.reg in the root folder of your main drive (e.g. C:\tom982.txt). Please attach this to your next post.

Tom

Windows 7 update fails and Windows not genuine message is appearing

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