Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 update fails and Windows not genuine message is appearing

09 Jan 2013   #51
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Louis,

Just for future reference, you didn't need either of those cd commands.

Well there we have it, Access is denied. I'm still surprised that it failed from the recovery environment - as far as I know, permissions don't apply from there.

Noel suggested to me that it might be because only TrustedInstaller has write access to these files, so I would like to test that theory.

I would like you to download a tool, devxexec.exe, from this link:

Info: DevelopEx Blog devxexec
Download Link: http://developex.com/downloads/devxexec.exe

Then copy and paste it into C:\Windows\system32

Then open up a Command Prompt as an Administrator and type this command please:

Do not change the directory before running this one!

devxexec.exe /user:TrustedInstaller cmd

If it gives you a warning, click OK, then a new Command Prompt window should open. Close the one that you have just been using, so that you are left with the blank new one, then run this command please:

REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Com
ponent Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf38
56ad364e35~amd64~~0.0.0.0" /v "Package_4_for_KB2530548~31bf3856ad364e35~amd64~~6
.1.1.2"


And copy the output as before please.

Tom


My System SpecsSystem Spec
.
09 Jan 2013   #52
louk1

windows 7 pro 64 bit
 
 

Tom,

Here are the results. Thanks to Noel for joining in.

Louis
My System SpecsSystem Spec
09 Jan 2013   #53
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Louis,

I think you've entered the command incorrectly. Just to clarify, this is one command that spans across four lines, not four commands Could you select all of the bold text below, then copy and paste this into the TrustedInstaller command prompt window (instructions in last post) and press enter:

REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Com
ponent Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf38
56ad364e35~amd64~~0.0.0.0" /v "Package_4_for_KB2530548~31bf3856ad364e35~amd64~~6
.1.1.2"

Tom
My System SpecsSystem Spec
.

09 Jan 2013   #54
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I get an error message running the initial setup command.

Quote:
---------------------------
Error
---------------------------
Error 2 (Run SetPermission Process). The system cannot find the file specified.

CommandLine: devxexec.exe /user:TrustedInstaller cmd
---------------------------
OK
---------------------------
My System SpecsSystem Spec
09 Jan 2013   #55
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I get an error message running the initial setup command.

Quote:
---------------------------
Error
---------------------------
Error 2 (Run SetPermission Process). The system cannot find the file specified.

CommandLine: devxexec.exe /user:TrustedInstaller cmd
---------------------------
OK
---------------------------
Press OK, then have a look in Task Manager. You should still see a cmd instance run under TrustedInstaller
My System SpecsSystem Spec
09 Jan 2013   #56
louk1

windows 7 pro 64 bit
 
 

Tom,

I received the same message that Noel posted above.
My System SpecsSystem Spec
09 Jan 2013   #57
louk1

windows 7 pro 64 bit
 
 

Tom,

I do not see TrustedInstaller in the task manager after clicking OK to the error.
My System SpecsSystem Spec
09 Jan 2013   #58
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yep - the new window is running as WMI... they need to do something about that message!
My System SpecsSystem Spec
09 Jan 2013   #59
louk1

windows 7 pro 64 bit
 
 

Tom,

The command prompt line is C:\Windows\System32\cmd.exe
My System SpecsSystem Spec
09 Jan 2013   #60
louk1

windows 7 pro 64 bit
 
 

Tom,

I just tried the four lines again...copy and pasted into the second command prompt and received the same result as before. Sorry.

Louis
My System SpecsSystem Spec
Reply

 Windows 7 update fails and Windows not genuine message is appearing




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cannot run Windows Update and Receiving Non-Genuine Message
I have scoured the internet for help. I have attempt many scans, malware, virus, registry, etc. Where I am currently at is attempting to run the following commands. Is there anyone who can help? Microsoft Windows Copyright (c) 2009 Microsoft Corporation. All rights reserved. ...
Windows Updates & Activation
Copy of Windows is not genuine (build 7601) message after avast update
We bought a new HP laptop with Win 7 Pro (64 bit) preinstalled in July 2013 from a reputable (I think) online dealer. I installed the free version of Avast and initially all was well, and bootup time was very quick. After about a month or 2, I was prompted to update Avast, which I did. Immediately...
Windows Updates & Activation
Windows Not Genuine Notification Suddenly Started Appearing
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc0000022 Windows Product Key: *****-*****-XYHT9-6VM7B-VR67F Windows Product Key Hash: +qgOfbn8VNkEA9YMhMaKxhEAYUo=...
Windows Updates & Activation
Windows not genuine message plus Error message 0x8000247
Hi folks, I hope someone can help me with this problem: I'm getting the 'Windows not genuine' message box show regularly. When I follow the link to investigate I get the Windows Activation Technologies box come up saying that the Update Installation Failed with Error Code 0x8000247. A while...
Windows Updates & Activation
'Windows not genuine' message even though it is genuine
Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem. But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis....
Windows Updates & Activation
Windows 7 not genuine watermark appearing.
Why?
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App