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Windows 7: laptop stuck on windows logo screen in startup

01 Jan 2013   #1
yugzyugz

Pre installed windows 8 x64. upgraded to 8.1 via windows store
 
 
laptop stuck on windows logo screen in startup

i recently install new updates on my laptop , after downloading and installing and asking me to restart my computer ,i did choose to restart now . After booting up again it is now stuck on windows 7 logo screen on startup. I tried booting up on safe mode and last known good config. but it didn't work. Also tried to use windows installation disk but it doesn't work either it just keep loading on "setup is starting" also tried "repair my computer" option but it just show me just a plain black screen

i had a Toshiba satellite laptop l745d with a6 vision AMD graphic card,windows 7 ultimate x64 os , 4gb of ram quadcore


My System SpecsSystem Spec
.

01 Jan 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your System spec says your machine is x86 - your post says x64.
Please clarify that.
When you attempted to use an installation disk - what type of disk did you use? the manufacturer's Recovery disk, or something else?
My System SpecsSystem Spec
01 Jan 2013   #3
mmkarimi

Windows 7 Ultimate x64
 
 

try to update your bios,
as i was over looking for your previous comments, it seems you had several problems in the previous days...!
to this end, you may check your system if you could install a fresh win7 installation. to do so you should change your boot priority first in the bios setup and make the Flash drive or DVD drive to the first
My System SpecsSystem Spec
.


01 Jan 2013   #4
yugzyugz

Pre installed windows 8 x64. upgraded to 8.1 via windows store
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Your System spec says your machine is x86 - your post says x64.
Please clarify that.
When you attempted to use an installation disk - what type of disk did you use? the manufacturer's Recovery disk, or something else?
i just newly install windows 7 ultimate x64 in my specs sorry about that i'm gonna changed it now, by the way i try the windows 7 installation disk.
+rep for you sir
My System SpecsSystem Spec
01 Jan 2013   #5
yugzyugz

Pre installed windows 8 x64. upgraded to 8.1 via windows store
 
 

Quote   Quote: Originally Posted by mmkarimi View Post
try to update your bios,
as i was over looking for your previous comments, it seems you had several problems in the previous days...!
to this end, you may check your system if you could install a fresh win7 installation. to do so you should change your boot priority first in the bios setup and make the Flash drive or DVD drive to the first
yes ,my laptop got broken many times so i decide to clean install windows 7 now .As of yesterday my laptop was working fine but after the updates my laptop got crappy again.
By the way thanks for the answer you deserve a rep and how can i update bios ?
My System SpecsSystem Spec
01 Jan 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The first thing you need to do is check that drivers are available for x64 from the manufacturer's website - the chances are good that this will cure many of your problems.

As you say this is a new install, then you should probably go for a clean install again and update the drivers before doing anything else.

I assume this is a Retail Windows disk? - or a downloaded/burned one?
If it's burned, then the chances are good that the problem lies with the burn - see if you can burn another copy, and verify the burn.
My System SpecsSystem Spec
01 Jan 2013   #7
mmkarimi

Windows 7 Ultimate x64
 
 

to update your bios check the following link:

How to Update Your BIOS | PCWorld
My System SpecsSystem Spec
01 Jan 2013   #8
mmkarimi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by yugzyugz - Tue, 01 Jan 2013 07:21:31 -0600
Quote   Quote: Originally Posted by mmkarimi - Tue, 01 Jan 2013 07:06:47 -0600
Quote   Quote: Originally Posted by yugzyugz - Tue, 01 Jan 2013 07:01:08 -0600
How can i update bios?
to update your bios check the following link:

How to Update Your BIOS | PCWorld
if i cannot open my laptop how can i update it? can i just put it on a flash drive?
yeh, you can, did you follow the link?
check for the step four :
Quote:
Most newer PCs have a fairly easy BIOS update procedure: Just download the .exe file from your PC manufacturer's Website, quit all open programs, run the .exe, and let it handle the patch; then reboot. If your PC suddenly shuts down in the middle of the BIOS update, you won't be able to boot up, so make sure you're not running off a laptop battery. Ideally, you're plugged into an uninterruptible power supply (UPS), especially if you're in an area prone to blackouts.
Older PCs, however, might require you to set up your own bootable disk to update the BIOS yourself. You might still be able to download an app that configures a USB thumb drive, blank CD/DVD, or even a floppy disk so that you can boot off of it to update the BIOS, or an ISO image file that can be used in your disc-burning app of choice (if you don't have such an app, try ISO Recorder for Windows XP or the version for Windows 7/Vista) to create a BIOS update CD.
Other systems will have you copy a few files to your bootable disk, restart, and open up the BIOS during startup (typically by pressing a specified key for setup options), and change the boot order so your system looks for a bootable USB drive or CD before loading the OS from your hard drive.
please continue this message in the forum, there everyone can use the information and also help you more..
My System SpecsSystem Spec
03 Jan 2013   #9
mmkarimi

Windows 7 Ultimate x64
 
 

hi, did you got your answer here?
can you share what have you experienced next here for us
regards
MMKARIMI
My System SpecsSystem Spec
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 laptop stuck on windows logo screen in startup




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