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Windows 7: Windows 7 is not genuine but it is


03 Jan 2013   #11

Windows 7 Ultimate 32-bit (6.1, Build 7601)
 
 

@NoelDP: What do you mean by other problems? Also I'll show you the high RAM usage even if the program is not that heavy supposedly it should be in the 30-48% RAM usage area on my perfectly working system before this happened.




Attached Thumbnails
Windows 7 is not genuine but it is-high-ram-usage.jpg  
My System SpecsSystem Spec
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03 Jan 2013   #12

Windows 7 Ultimate 32-bit (6.1, Build 7601)
 
 

Well I have news about SFC and CHKDSK. First of all I still have problems donwloading the MGADiag, Second CHKDSK didn't found any bad sectors or bad indexes. I can still use Windows Media Player and Microsoft Office without any problems, I can still play games. Also I have a question what happens if this problem is not solved lets say 35 days have passed what would happen? Can I still use my PC? Will some programs will not work? And last why is my upload speed is better than my download speed? I tried to upload the 13 Mb CBS file (but fails because of exceeded file size) fast but not download a 2 Mb file? What kind of sorcery is this?


Attached Files
File Type: rar CBS.rar (288.0 KB, 1 views)
My System SpecsSystem Spec
03 Jan 2013   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I see you have elements of Kaspersky, and McAfee, as well as a fully-installed MSE - I'd recommend uninstalling Kaspersky and McAfee, and using their removal tools to clean up afterwards.
the open an elevated Command Prompt window and run NETSH WINSOCK RESET and reboot on request.
Have you ever had another AV installed?
My System SpecsSystem Spec
.


03 Jan 2013   #14

Windows 7 Ultimate 32-bit (6.1, Build 7601)
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {976FCDEA-1B4B-4A86-A359-7FE617A07A3D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\patrick\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{976FCDEA-1B4B-4A86-A359-7FE617A07A3D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TJHTH</PKey><PID>00346-OEM-8992752-50008</PID><PIDType>2</PIDType><SID>S-1-5-21-1684045860-3113741293-3062281249</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-CPC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100812000000.000000+000</Date></BIOS><HWID>E51C3907018400F8</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAJJRuYox4fhJI5Kp2gjsgTs4lDqIG12o4Rso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-CPC
  FACP			HPQOEM		SLIC-CPC
  HPET			HPQOEM		SLIC-CPC
  MCFG			HPQOEM		SLIC-CPC
  OEMB			HPQOEM		SLIC-CPC
  GSCI			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
I think the problem was the browser earlier when I said it was slow I was using chrome but when I switched to safari it was better.
Also I have 4 MSE, Kaspersky, McAfee, and Iobit Malware Fighter. I'll do what you posted
My System SpecsSystem Spec
03 Jan 2013   #15

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

According to the report, the WAT update (KB971033) is not yet installed.
The problem with activation is that the BIOS SLIC table is not visible to the OS - which may simply mean that you've updated the BIOS with a non-compliant version.


Having said that - there are a number of problems.

The major one, is....
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012


This can cover a multitude of sins - so we need to go back to basics.....


SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your response.
My System SpecsSystem Spec
03 Jan 2013   #16

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I would uninstall ANY software from IOBIT - it's almost all scareware designed to empty your pockets and fill theirs.
My System SpecsSystem Spec
03 Jan 2013   #17

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I would uninstall ANY software from IOBIT - it's almost all scareware designed to empty your pockets and fill theirs.
Plus they blatantly stole the MBAM definitions, then denied it despite all the evidence collected by Malwarebytes:

IOBit Steals Malwarebytes&#39; Intellectual Property - Malwarebytes Forum
My System SpecsSystem Spec
03 Jan 2013   #18

Windows 7 Ultimate 32-bit (6.1, Build 7601)
 
 

@NoelDP: Luckily I downloaded the free version, I also removed all of my AV except for MSE, removed all Iobit software. I used system restore after it updated thats why the update was not installed. I uploaded the CBS.zip and also what is the meaning of this "you've updated the BIOS with a non-compliant version."?
My System SpecsSystem Spec
04 Jan 2013   #19

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your CBS log reveals only one bad file
Code:
 Line 80483: 2013-01-04 10:12:19, Info                  CSI    000001a0 [SR] Repairing 1 components
 Line 80484: 2013-01-04 10:12:19, Info                  CSI    000001a1 [SR] Beginning Verify and Repair transaction
 Line 80485: 2013-01-04 10:12:19, Info                  CSI    000001a2 [SR] Cannot repair member file [l:32{16}]"tsmxuui3.dll.mui" of prnts003.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 80486: 2013-01-04 10:12:19, Info                  CSI    000001a3 [SR] Cannot repair member file [l:32{16}]"tsmxuui3.dll.mui" of prnts003.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 80487: 2013-01-04 10:12:19, Info                  CSI    000001a4 [SR] This component was referenced by [l:192{96}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514.INF_prnts003"
 Line 80488: 2013-01-04 10:12:19, Info                  CSI    000001a5 [SR] Could not reproject corrupted file [ml:520{260},l:104{52}]"\??\C:\Windows\System32\spool\drivers\w32x86\3\en-US"\[l:32{16}]"tsmxuui3.dll.mui"; source file in store is also corrupted
 Line 80493: 2013-01-04 10:12:19, Info                  CSI    000001a7 [SR] Repair complete
However, there are a large number of failures in the running logs.

I'll create a fix for the file error, and we'll see if that changes anything significant, and work on the rest - back later.
My System SpecsSystem Spec
04 Jan 2013   #20

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - rainxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
This should create a folder C:\rainxx
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\rainxx
hit the enter key - if you get a 'Not Found' error try
DIR D:\rainxx
or
DIR E:\rainxx

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\rainxx <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt

then reboot and attach the new CBS.log file to your reply

Also run a new MGADiag report, and post the result.
My System SpecsSystem Spec
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