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Windows 7: Can't (re)install Service Pack 1

04 Jan 2013   #1
HoneycombAG

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
Can't (re)install Service Pack 1

I'm havin' a bit of trouble installing Service Pack 1. Either that or Windows Update wants to make an excuse and stop the installation halfway and then spit out a random error code.

Failed - Error Code 8024200D

Would downloading the MSU file help resolve what's halting the update process?


My System SpecsSystem Spec
.

04 Jan 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.
My System SpecsSystem Spec
05 Jan 2013   #3
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by HoneycombAG View Post
I'm havin' a bit of trouble installing Service Pack 1. Either that or Windows Update wants to make an excuse and stop the installation halfway and then spit out a random error code.

Failed - Error Code 8024200D

Would downloading the MSU file help resolve what's halting the update process?
Hello HoneycombAG and welcome to the forums

I've never seen a 0x8024200D that hasn't been solved by download and installing the update from the Microsoft Download Centre, so give that a go and let us know how you get on.

Regardless of whether it fails or succeeds, I would still like you to run the SURT as Noel instructed as it will tell us the state of your Windows Updates.

Tom
My System SpecsSystem Spec
.


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 Can't (re)install Service Pack 1




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