Can't (re)install Service Pack 1


  1. Posts : 297
    Microsoft Windows 7 Home Premium 64-bit Service Pack 1
       #1

    Can't (re)install Service Pack 1


    I'm havin' a bit of trouble installing Service Pack 1. Either that or Windows Update wants to make an excuse and stop the installation halfway and then spit out a random error code.

    Failed - Error Code 8024200D

    Would downloading the MSU file help resolve what's halting the update process?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Method 2)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.
      My Computer


  3. Posts : 2,663
    Windows 8.1 Pro x64
       #3

    HoneycombAG said:
    I'm havin' a bit of trouble installing Service Pack 1. Either that or Windows Update wants to make an excuse and stop the installation halfway and then spit out a random error code.

    Failed - Error Code 8024200D

    Would downloading the MSU file help resolve what's halting the update process?
    Hello HoneycombAG and welcome to the forums

    I've never seen a 0x8024200D that hasn't been solved by download and installing the update from the Microsoft Download Centre, so give that a go and let us know how you get on.

    Regardless of whether it fails or succeeds, I would still like you to run the SURT as Noel instructed as it will tell us the state of your Windows Updates.

    Tom
      My Computer


 

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