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Windows 7: Latest Windows Updates Cause Folders to disappear from desktop

14 Jan 2013   #21
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I would suggest that if some one mentions that you might be infected it is the owner of the computer that decides whether to check for a infection. If the owner decides to check for infections and none are found that is good. The suggestion was not a bad suggestion just because no infection were found. I'm glad there is no infection. Every time I scan my computer and no infection were found doesn't mean I shouldn't have scanned my computer. I know of no infection removal tool that works in 5 sec.
Something moved your folders off your desktop and put them some place else. I have two Windows 7 computers with all the Windows Updates and no problems installing the updates or after they were installed. (nothing got moved around)
If it was my computer I would use other programs to scan my computer if things got moved around just for a little piece of mind. If you need suggestions on programs to use for scans just ask. If they find nothing be happy.


My System SpecsSystem Spec
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14 Jan 2013   #22
hello people

Windows 7 Home Premium 64bit
 
 

I have used about 10 programs...all kinds...all suggestions related to Zero Access Rootkit malware...no virus found.

But what if the virus is so strong it can't be found? How can I be sure?

Yes...something moved my folders off the desktop.

I have read of several people who have lost stuff off their desktop and had Windows revert to default settings immediately after the most recent Windows updates.

Coincidence that similar things are happening to us?
My System SpecsSystem Spec
14 Jan 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Such problems are often caused by pre-existing problems - some of them from supposed 'fixit' programs such as registry 'cleaners' and 'optimizers'
All such programs are snake-oil - and more likely to create problems than to solve them.
My System SpecsSystem Spec
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14 Jan 2013   #24
hello people

Windows 7 Home Premium 64bit
 
 

Interesting...I'm a regular user of CCleaner
My System SpecsSystem Spec
14 Jan 2013   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Most of CCLeaner is fine- but do NOT use the registry cleaner part of it.
My System SpecsSystem Spec
14 Jan 2013   #26
hello people

Windows 7 Home Premium 64bit
 
 

Well actually I did use it very recently...so...according to you...something like that could mess things up.

In advanced user profiles it seems I have two:



I've only ever created one profile on this PC...so why is the second one there? And why is it 30 something gig compared to the 1st one's 1 meg?

I checked this window again last night and the 2nd one has gone to 40 odd gig...growing

What should I do?

What's wrong?
My System SpecsSystem Spec
14 Jan 2013   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I don't know why you're seeing the Default User in that view, unless you've enabled it somehow.

Please run the following command, and post the results....

REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList"


As to why your Profile is expanding, I really don't know, unless you've been adding to your data over the period. I'm not even sure exactly what's put in there, as the 7.6GB showing in my window doesn't match any obvious parameter anywhere.
My System SpecsSystem Spec
14 Jan 2013   #28
hello people

Windows 7 Home Premium 64bit
 
 

I will do that when I return to my PC...but how exactly do I 'run' that command?
My System SpecsSystem Spec
15 Jan 2013   #29
hello people

Windows 7 Home Premium 64bit
 
 

This is what is found at that Registry location:

My System SpecsSystem Spec
15 Jan 2013   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please run the command as presented....


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
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 Latest Windows Updates Cause Folders to disappear from desktop




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