Consecutive failed SP1 Update error 800B0100

The repair install should clear the problem, and any others that may be hiding in the woodwork.
Just for interest - what Anti-Virus are you currently using? - what other AV's have EVER been installed?

Norton could be the cause of your problem - despite being uninstalled!


Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.

Then reboot again and see if that's kick-started stuff.

If the Norton tool removed stuff from Chrome, that does slightly surprise me - but there's no knowing how far into the system the Norton hooks go (too many variables, and too little data) even after 'uninstall'

You should have a Product Key on the COA sticker attached to your machine - check that it's legible. See here for some examples of what it should look like.... How to Tell





Download the SP1 Refresh for your language and edition from the links on these pages...

Heidoc - Microsoft DR Download links

The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)

Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)

Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

Follow the instructions in this tutorial - https://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)

Always ask questions first if you're unsure

Good luck with it!

chev65 said:

These links show some good solutions for this problem.

Windows Update error 800B0100

Error Code 800B0100 when trying to install Windows Updates KB974145 - Microsoft Answers

Error code 0x800B0100 when using Windows Update or Microsoft Update to install updates

Error Code: 0x800B0100 - Can't install SP1 - Microsoft Answers

Learn how to install Windows 7 Service Pack 1 (SP1)

Of course you could always perform a clean install from the Windows 7 SP1 CD which can be easily downloaded.

Those pages just suggest the usage of the System Update Readiness Tool, which is something we tried a few posts back. It has correctly diagnosed the issue where a security catalog is corrupt, but... writing this has just made me think of a solution! :)

@abusedkitten,

Could you follow these instructions please:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   dir /s C:\Windows\SoftwareDistribution\Download\488053cdbca3231eeb2c2af7236d09ed > %SYSTEMDRIVE%\tom982.txt
   
   
4. This will create a text file called tom982.txt in the root folder of your main drive (e.g. C:\tom982.txt). Please copy and paste the contents of this into your next post.

Tom