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| 13 Jan 2013 | #1 |
| | Windows Update error 80070643 - Can not install updates Windows update stopped working after I restored the OS to the factory setup (using the built in one key recovery button). Windows appears to be working fine, but I cannot seem to install any updates (manually or through windows update). Trying to install SP1 (for example) from the internet gives the error "Error_Install_Failure(0x80070643)". Trying to update using windows update yields the following: "To check for updates you must first install an update for windows update" When I press "Install now", It tries to install this update, and comes back with the error "Windows could not search for new updates Code 80070643" - I have tried using the Microsoft fixit related to this code, and the suggestions on the following two threads: Update Error 80070643 Solved Windows Update Error 80070643 Any ideas as to how I might resolve this issue? Thanks Using a lenovo s10 netbook with Windows 7 starter 32bit The only 3rd party programs I have installed since the reset are CCleaner, Mozilla Firefox and Avira. |
My System Specs | |
| 14 Jan 2013 | #2 |
| | Windows Update error 80070643 and Error codes apply here. Please follow the Windows Update Posting Instructions and post the requested data. |
| My System Specs |
| 14 Jan 2013 | #3 |
| | Thanks for your quick response Noel. I ran the fix for MSI software update and .net framework, but neither seem to have fixed the issue. |
| My System Specs |
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| 14 Jan 2013 | #4 |
| | Not good ..... Code: C:\Users\NoelAsus\AppData\Local\Temp\Temp2_CBS (3).zip\CBS\CBS.log (22 hits)
Line 330: 2013-01-14 12:16:51, Error CSI 00000019 (F) STATUS_RM_NOT_ACTIVE #27266# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound|AllowSharingViolation|AllowAccessDenied|AllowTransactionalConflict|0x00000400), handle = {provider=NULL, handle=0}, da = (DELETE|SYNCHRONIZE|FILE_READ_ATTRIBUTES|FILE_WRITE_ATTRIBUTES), oa = @0x52f294->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[134]"\SystemRoot\WinSxS\Backup\x86_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.3.7600.16385_en-us_85fb37620804197a.manifest"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x52f2bc, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
Line 332: 2013-01-14 12:16:51, Error CSI 0000001a@2013/1/14:18:16:51.197 (F) d:\w7rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
Line 336: 2013-01-14 12:16:58, Error CSI 0000001b (F) STATUS_RM_NOT_ACTIVE #27265# from Windows::Rtl::SystemImplementation::MarkFileDeletePending(...)[gle=0xd0190005]
Line 337: 2013-01-14 12:16:58, Error CSI 0000001c (F) STATUS_RM_NOT_ACTIVE #27264# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::DeleteFilesystemFile(flags = (OpenForBackupIntent|DeleteIfReadOnly|MissingFileIsOk|SharingViolationIsOk|TransactionalConflictIsOk|CannotDeleteIsOk), fn = [l:268{134}]"\SystemRoot\WinSxS\Backup\x86_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.3.7600.16385_en-us_85fb37620804197a.manifest", disp = Invalid)
Line 350: 2013-01-14 12:16:58, Error CBS Exec: An error occurred while committing the transaction, the transaction has been rolled back. [HRESULT = 0x80070643 - ERROR_INSTALL_FAILURE]
Line 354: 2013-01-14 12:16:58, Error CBS Failed to process single phase execution. [HRESULT = 0x80070643 - ERROR_INSTALL_FAILURE]
Line 380: 2013-01-14 12:27:19, Error CSI 00000026 (F) STATUS_RM_NOT_ACTIVE #213672# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound|AllowSharingViolation|AllowTransactionalConflict), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ|DELETE|FILE_WRITE_ATTRIBUTES), oa = @0x151f4b4->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[92]"\SystemRoot\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x151f46c, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
Line 382: 2013-01-14 12:27:19, Error CSI 00000027@2013/1/14:18:27:19.05 (F) d:\w7rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
Line 386: 2013-01-14 12:27:21, Error CSI 00000028 (F) STATUS_RM_NOT_ACTIVE #213671# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0190005]
Line 387: 2013-01-14 12:27:21, Error CSI 00000029 (F) STATUS_RM_NOT_ACTIVE #213670# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = (DirectoryMissingIsOk|SharingViolationIsOk|TransactionalConflictIsOk), da = (FILE_GENERIC_READ|DELETE|FILE_WRITE_ATTRIBUTES), oa = @0x151f660->SIL_OBJECT_ATTRIBUTES {s:20; on:"x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
Line 389: 2013-01-14 12:27:21, Error CSI 0000002a (F) STATUS_RM_NOT_ACTIVE #27404# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd0190005]
Line 390: 2013-01-14 12:27:21, Error CSI 0000002b (F) HRESULT_FROM_WIN32(6801) #27338# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80071a91]
Line 391: 2013-01-14 12:27:21, Error CSI 0000002c (F) HRESULT_FROM_WIN32(6801) #27336# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80071a91]
Line 392: 2013-01-14 12:27:21, Error CSI 0000002d (F) HRESULT_FROM_WIN32(6801) #27335# 10598026 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
Line 449: 2013-01-14 13:18:08, Error CSI 0000000d (F) STATUS_RM_NOT_ACTIVE #186563# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound|AllowSharingViolation|AllowTransactionalConflict), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ|DELETE|FILE_WRITE_ATTRIBUTES), oa = @0xdaf550->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[92]"\SystemRoot\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xdaf508, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
Line 451: 2013-01-14 13:18:08, Error CSI 0000000e@2013/1/14:19:18:08.405 (F) d:\w7rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
Line 455: 2013-01-14 13:18:09, Error CSI 0000000f (F) STATUS_RM_NOT_ACTIVE #186562# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0190005]
Line 456: 2013-01-14 13:18:09, Error CSI 00000010 (F) STATUS_RM_NOT_ACTIVE #186561# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = (DirectoryMissingIsOk|SharingViolationIsOk|TransactionalConflictIsOk), da = (FILE_GENERIC_READ|DELETE|FILE_WRITE_ATTRIBUTES), oa = @0xdaf6fc->SIL_OBJECT_ATTRIBUTES {s:20; on:"x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
Line 458: 2013-01-14 13:18:09, Error CSI 00000011 (F) STATUS_RM_NOT_ACTIVE #295# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd0190005]
Line 459: 2013-01-14 13:18:09, Error CSI 00000012 (F) HRESULT_FROM_WIN32(6801) #229# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80071a91]
Line 460: 2013-01-14 13:18:09, Error CSI 00000013 (F) HRESULT_FROM_WIN32(6801) #227# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80071a91]
Line 461: 2013-01-14 13:18:09, Error CSI 00000014 (F) HRESULT_FROM_WIN32(6801) #226# 6197294 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0) I'll try and get to it in the morning (UK Time) but can't promise anything. There's no problems in the CheckSUR report. |
| My System Specs |
| 16 Jan 2013 | #5 |
| | Let's check a couple of things, and see where it leads us... Please open an Elevated Command Prompt, and run the following commands - post the results.... DIR C:\Windows\WinSxS\Backup\x86_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.3.7600.16385_en-us_85fb37620804197a.manifest DIR C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91 Then try an Offline SFC /SCANNOW Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one. Log into your normal account. You'll get a set of options - pick the Command Prompt one. At the command prompt, type DIR C:\ - if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder. If not, try D:\ or E:\ (etc. until you get the right letter) then type the following command sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows where <drive> is the letter you found above. (Note the spaces in the above command - in front of the three forward-slashes /) Wait for the command to complete. (make a note of the response!). Once it has, type EXIT and the pick the option to reboot. |
| My System Specs |
| 16 Jan 2013 | #6 |
| | Results from the Elevated Command Prompt: Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\windows\system32>DIR C:\Windows\WinSxS\Backup\x86_microsoft-windows-w..ient-c ore.resources_31bf3856ad364e35_7.3.7600.16385_en-us_85fb37620804197a.manifest Volume in drive C has no label. Volume Serial Number is CA8D-7CCB Directory of C:\Windows\WinSxS\Backup 07/13/2009 10:56 PM 2,440 x86_microsoft-windows-w..ient-core.resour ces_31bf3856ad364e35_7.3.7600.16385_en-us_85fb37620804197a.manifest 1 File(s) 2,440 bytes 0 Dir(s) 177,010,204,672 bytes free C:\windows\system32>DIR C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3 b_9.0.21022.8_none_bcb86ed6ac711f91 Volume in drive C has no label. Volume Serial Number is CA8D-7CCB Directory of C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.2102 2.8_none_bcb86ed6ac711f91 10/20/2010 11:22 PM <DIR> . 10/20/2010 11:22 PM <DIR> .. 10/20/2010 11:22 PM 224,768 msvcm90.dll 10/20/2010 11:22 PM 568,832 msvcp90.dll 10/20/2010 11:22 PM 655,872 msvcr90.dll 3 File(s) 1,449,472 bytes 2 Dir(s) 177,005,568,000 bytes free C:\windows\system32> Results from sfc /scannow: please see attached image |
| My System Specs |
| 16 Jan 2013 | #7 |
| | OK - try this Open an Elevated Command Prompt, and run the following commands.... DEL C:\Windows\System32\config\TxR\*.* /Q fsutil resource setautoreset true C:\ note any error message you get, then close the window and reboot Run another Check for Updates. |
| My System Specs |
| 16 Jan 2013 | #8 |
| | The command prompt did not show error messages. After the reboot, I got the same error message when checking for updates. |
| My System Specs |
| 17 Jan 2013 | #9 |
| | OK - please try the following Open an Elevated Command Prompt and run the following commands. cd %windir% net stop wuauserv ren softwaredistribution softwaredistribution.old net start wuauserv Ppost the results, and reboot, then try a Check for Updates again. |
| My System Specs |
| 17 Jan 2013 | #10 |
| | Results from the commands: Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\windows\system32>cd %windir% C:\Windows>net stop wuauserv The Windows Update service is stopping. The Windows Update service was stopped successfully. C:\Windows>ren softwaredistribution softwaredistribution.old C:\Windows>net start wuauserv The Windows Update service is starting. The Windows Update service was started successfully. C:\Windows> Results from windows update: Unfortunately the update still encounters the same error. |
| My System Specs |
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Windows Update error 80070643 - Can not install updates problems?
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