Unable to install update KB2736422

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  1. Posts : 17
    Windows 7 Home Premium 64 bit
    Thread Starter
       #21

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Neil>ICACLS C:\Windows\winsxs\amd64_microsoft-windows-cmitrustinfoinsta
    llers_1122334455667788_6.1.7600.16385_none_edf9e9f8d0b878f4 /T
    C:\Windows\winsxs\amd64_microsoft-windows-cmitrustinfoinstallers_112233445566778
    8_6.1.7600.16385_none_edf9e9f8d0b878f4 NT SERVICE\TrustedInstallerOI)(CI)(F)
    BUILTIN\AdministratorsOI)(CI)(RX)
    NT AUTHORITY\SYSTEMOI)(CI)(RX)
    BUILTIN\UsersOI)(CI)(RX)
    C:\Windows\winsxs\amd64_microsoft-windows-cmitrustinfoinstallers_112233445566778
    8_6.1.7600.16385_none_edf9e9f8d0b878f4\cmitrust.dll NT SERVICE\TrustedInstaller:
    (F)
    BUILTIN\AdministratorsRX)
    NT AUTHORITY\SYSTEMRX)
    BUILTIN\UsersRX)
    Successfully processed 2 files; Failed processing 0 files
    C:\Users\Neil>
      My Computer


  2. Posts : 17
    Windows 7 Home Premium 64 bit
    Thread Starter
       #22

    And...I can't turn the smilies off....
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    I can read through the smilies - don't worry about it :)
    You grabbed ownership of which files? the ones in ....\Backup?
    (the permissions above are as expected)
      My Computer


  4. Posts : 17
    Windows 7 Home Premium 64 bit
    Thread Starter
       #24

    Folders throughout windows were labeled with no ownership...in sys32, 64, the whole temp folder.... The above is after that. As an aside, I tried re-running the update...still no dice...same error.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Gawd help us now - the ownership on many items should definitely NOT be anything but TrustedInstaller - it's one of the security devices used by the system
    Unfortunately, doing a wholesale ownership change to Trustedinstaller would also break many things.

    I'm not sure whether a System Restore would work -but it's worth a try if you have a recent enough restore point to go back to.
      My Computer


  6. Posts : 17
    Windows 7 Home Premium 64 bit
    Thread Starter
       #26

    for grins, I re-ran sfc /scannow. Here's the cbs file...
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    It seems to have done a lot of work during the run - but the result hasn't changed (not surprisingly)
      My Computer


  8. Posts : 17
    Windows 7 Home Premium 64 bit
    Thread Starter
       #28

    I am re-installing Win-7. I did find the problem, though. One of my drives...not the boot drive...was bad (Hitachi 1tb). It showed up, and looked OK until you tried to manipulate items on the drive. Wouldn't re-format, couldn't do anything with the partition...even in an external usb enclosure. Odd failure...never seen this without a virus, but my other 2 drives are clean (can't say for sure that the Hitachi wasn't infected, but I doubt it)...that one is going back to Hitachi with an RMA... Thanks for the multiple attempts.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    Thanks for letting us know!
    You're welcome - and good luck with the clean install.
      My Computer


 
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