Windows 7, Build 7600, This copy of Windows is not genuine

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  1. jay
    Posts : 11
    Windows 7 Ultimate x64
       #1

    Windows 7, Build 7600, This copy of Windows is not genuine


    Hello, there. Another sad PC user with this issue. I'm 100% positive mine is. I built my own computer, used the 7 Beta version until I bought my own Ultimate version. Have been running that since it first came out and earlier this week, this error popped up. Ran a bunch of scans with no fixes. I also tried a system restore, but it wouldn't let me.

    I've looked at this and other forums; however, I'm not very good with security issues. Here's the MGAD. Thanks!


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-CFRV7-PHFGQ-CX46X
    Windows Product Key Hash: A75ocQmyjZr0i4rBifM6d7R3Qf8=
    Windows Product ID: 00426-067-6569196-86585
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {0072F76E-42CF-4E96-9402-08C0DB9632CB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.120830-0334
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Access Runtime (English) 2007 - 121
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0072F76E-42CF-4E96-9402-08C0DB9632CB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CX46X</PKey><PID>00426-067-6569196-86585</PID><PIDType>5</PIDType><SID>S-1-5-21-3220443496-4276501156-2252847568</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0504   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090519000000.000000+000</Date></BIOS><HWID>A6BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001C-0409-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Office Access Runtime (English) 2007</Name><Ver>12</Ver><Val>A6DF1BF2503CD6C</Val><Hash>dTTDvXHN4cR0t+IYAOhhFudJX58=</Hash><Pid>00000-694-0010114-62987</Pid><PidType>2</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1F6DD3EA69B8F0E</Val><Hash>qSoEIosbg4LpW/ngt9Dou3Dn6Tk=</Hash><Pid>81602-903-2272285-68547</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
     
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-656919-00-1033-7600.0000-1812010
    Installation ID: 010334300660196672356213871382180970251615169140416352
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CX46X
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 1/15/2013 12:15:13 PM
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:8:2013 13:42
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAEAAAABAAAABQABAAEA6GF6mXxUasiMJka8aGWENAaeAArC+OBFnQBKPYI8aQc7GOqC
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            051909        APIC1244
      FACP            051909        FACP1244
      HPET            051909        OEMHPET 
      MCFG            051909        OEMMCFG 
      OEMB            051909        OEMB1244
      OSFR            051909        OEMOSFR 
      SSDT            DpgPmm        CpuPm
    Last edited by Dwarf; 15 Jan 2013 at 12:19. Reason: Code box
      My Computer


  2. jay
    Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Thanks, Dwarf. I must have glanced over the code box part - sorry!
      My Computer


  3. Posts : 220
    Windows 7 Pro x64
       #3

    I noticed you have an OEM version of Windows. Some things you should know about OEM:

    OEM versions of Windows 7 are identical to Full License Retail versions except for the following:

    - OEM versions do not offer any free Microsoft direct support from Microsoft support personnel

    - OEM licenses are tied to the very first computer you install and activate it on

    - OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

    - OEM versions cannot be used to directly upgrade from an older Windows operating system

    You wouldn't happen to have changed the motherboard recently? Have you tried re-activating it? Sometimes you might have to use the telephone service (pain in the ass but the Windows activation service could be down). Since this is OEM you probably won't be able to get support from Microsoft.
      My Computer


  4. jay
    Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #4

    It is not a new motherboard and have not tried reactivating it. I will try; however, I'm nervous this is the result of some sort of virus and I don't want to just fix the superficial problem on my desktop.

    Thanks!
      My Computer


  5. Posts : 220
    Windows 7 Pro x64
       #5

    I'm curious what kind of scans did you run? Since it's OEM it's not like anyone can steal your key.
      My Computer


  6. jay
    Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #6

    I'll re-look at the scans; however, I just typed in my product key again and this is the message I got:

    "Type a different product key for activation
    The product key you typed has been blocked from use by microsoft."

    Why do you think this is?
    Last edited by jay; 15 Jan 2013 at 12:42. Reason: none
      My Computer


  7. jay
    Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Code: 0xC004C003
      My Computer


  8. jay
    Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Okay, so I've looked at OEM a little. My dad actually put the OS on his computer and I did on my laptop, as well as my desktop. I'm realizing that this is wrong now; however, they are all activated, so I'm not sure why an issue was never brought up. Also, my desktop was the first computer to install/activate, so if anything it should be the only one without the issue.
      My Computer


  9. Posts : 220
    Windows 7 Pro x64
       #9

    Sounds like your key got added to some sort of blacklist. Microsoft could have blocked it because it suspected it to be not genuine.

    If you suspect a virus I would run some more scans. Disable or uninstall your current Antivirus and install Microsoft Security Essentials run some scans.

    Download Malwarebytes, update and run a full scan.
    Then useTDSSKiller, to see if any rootkits are present.
    Another recommended program is AdwCleaner

    If you really want to make sure you could use Windows Defender Offline on a clean PC, run it on the infected one.
      My Computer


  10. jay
    Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Couldn't run Security Essentials because its recognizing my OS as not genuine. I haven't tried the Offline Defender, but I tried the others, as well as Norton, and no issues.

    I have no idea why it would come up randomly. So I guess I need to buy a new key? As I said, my computer was the first, so I'm wondering why it has been targeted. It's a bit expensive to have to buy a new key; however, there is an upgrade to Win8 Pro for $40. Maybe I could do that? Or would it not upgrade because Win7 is not genuine?
      My Computer


 
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