Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win Update service not running on new installation

18 Jan 2013   #1
kfairchild

Windows 7 Professional 64bit
 
 
Win Update service not running on new installation

I'm installing Win7 Pro 64bit on a new (empty) hard drive in my HP laptop. Windows Update won't run; the error message is "Windows Update cannot currently check for updates because the service is not running. You may need to restart your comptuer." (This is immediately after a restart.) The Software Update Readiness Tool also will not run, giving me error 0xc8000247. I've attached the zipped CBS logs. Services.msc says the Windows Update service is running (see attached screenshot). Thanks for any help you can give me.


My System SpecsSystem Spec
.

18 Jan 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 


Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

My System SpecsSystem Spec
19 Jan 2013   #3
kfairchild

Windows 7 Professional 64bit
 
 

OK, now the "Most recent check for updates: Never" and "Updates were installed: Never" appears (see screenshot), which they did not before. But clicking on "Check for updates" gets no response at all. Nothing happens, not even an error message.
My System SpecsSystem Spec
.


20 Jan 2013   #4
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

noel I wonder if a sfc /scannow would be useful for kfairchild??
My System SpecsSystem Spec
20 Jan 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Already been run - no SFC errors in the CBS.log
The 0xc8000247 error does bring another possibility to mind, though....

@kfairchild -
Please run an MGADiag report and post the results....

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

My System SpecsSystem Spec
20 Jan 2013   #6
kfairchild

Windows 7 Professional 64bit
 
 

MGADiag report file and COA image are posted below...
My System SpecsSystem Spec
20 Jan 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Yep! - thought so


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
My System SpecsSystem Spec
20 Jan 2013   #8
kfairchild

Windows 7 Professional 64bit
 
 

That did it! Windows update is running, it installed 138 updates this afternoon, and everything that wouldn't install (because it needed .NET 4) is installed. Thank you for your help!
My System SpecsSystem Spec
21 Jan 2013   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You're welcome - good luck!
My System SpecsSystem Spec
Reply

 Win Update service not running on new installation




Thread Tools





Similar help and support threads
Thread Forum
Windows update service not running.
hi im trying to get windows update to work, I downloaded the SURT, & it wouldn't install ERROR 0X80080005. Then ran sfc /scannow 2 times & it didn't find any errors. when trying windows update, takes a while to come up once I click on it & then it tells me "windows update cannot currently check for...
Windows Updates & Activation
windows update . service not running
i have windows 7 ultimate 32 bit . i have recently changed my o.s. & windows update is not working . every time i try it says service not running restart computer . i have deleted the software downloader. but its still not working please help
Windows Updates & Activation
Windows update service not running
I am running windows 7 ultimate. Windows update says the service is not running, please restart. I have restarted and the problem has persisted.I have checked sevices to see if it is stopped. The windows update service doesn't even show up.... I even tried the command prompt commands but the...
Windows Updates & Activation
Windows Update, service not running
According to logs my Laptop updated successfully in June 2013, last week I started getting Windows Genuine versions warnings and was prompted to validate on-line, this failed with an error message. I have since found that windows update wont run, it always says the service is not started, I have...
Windows Updates & Activation
Win 7 Msg: Windows Won't Update Because Service Is Not Running
I have a netbook computer I use sporadically and I wanted to update it but when I go to Windows Update I get a message that says it can't update because "the service is not running." It says I might need to restart the computer. Well, I've done that. My internet connection is fine. I actually...
Windows Updates & Activation
Windows Update service not running
Hello. Whenever I try to run Windows Update it comes up with a dialogue box that says "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I believe my computer is Windows 7 Home Premium 32bit. I've tried a lot of the fixes...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App