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Windows 7: This computer is not running genuine windows


19 Jan 2013   #1

windows 7 proffessional
 
 
This computer is not running genuine windows

Hello I'm having a problem where I get the "This computer is not running genuine windows" popup. This only started recently (maybe a month at most). I bought the computer about 2 years ago and I've never had a problem since, I have my windows code so I know that its legit. The problem with this is that when I follow the link to the windows 7 website and try to authorise my windows it says something along the lines of: "the windows files either aren't installed properly or they've been modified or changed". It then prompts me to buy a new windows key, when I already have a legal key.

Anyway here's my diagnostic report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B0BADFB1-DC21-4D87-9696-1407EC29E2EA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B0BADFB1-DC21-4D87-9696-1407EC29E2EA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2011844181-347378235-2432424764</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Vostro 3750</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20120222000000.000000+000</Date></BIOS><HWID>AAB53B07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7600.0000-2002011
Installation ID: 000102564343947266482151898594543440555481603644988800
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 19/01/2013 14:15:28

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000004000
Event Time Stamp: 1:18:2013 20:58
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAAABAAAABAABAAEA6GEOPvImdxbY2BqiYErSu7CDqvf6PXzisFsucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          QA09   
  FACP            DELL          QA09   
  HPET            DELL          QA09   
  BOOT                    
  MCFG            DELL          QA09   
  SLIC            DELL          QA09   
  SSDT            DELL          PtidDevc
  ASF!            DELL          QA09   
  SSDT            DELL          PtidDevc
  SSDT            DELL          PtidDevc
  SSDT            DELL          PtidDevc
  UEFI            DELL          QA09   
  UEFI            DELL          QA09   
  UEFI            DELL          QA09
Any help would be greatly appreciated thanks for reading.

My System SpecsSystem Spec
.

19 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.
My System SpecsSystem Spec
20 Jan 2013   #3

windows 7 proffessional
 
 

Hello, thanks for the help. The log file is attached. When the SFC scan finished it said this "Windows Resource Protection found corrupt files but was unable to fix some of them". No error messages other than that though.

Here is the new MGADiag report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B0BADFB1-DC21-4D87-9696-1407EC29E2EA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B0BADFB1-DC21-4D87-9696-1407EC29E2EA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2011844181-347378235-2432424764</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Vostro 3750</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20120222000000.000000+000</Date></BIOS><HWID>AAB53B07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7600.0000-2002011
Installation ID: 000102564343947266482151898594543440555481603644988800
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 20/01/2013 16:37:08

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000004000
Event Time Stamp: 1:18:2013 20:58
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAAABAAAABAABAAEA6GEOPvImdxbY2BqiYErSu7CDqvf6PXzisFsucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          QA09   
  FACP            DELL          QA09   
  HPET            DELL          QA09   
  BOOT                    
  MCFG            DELL          QA09   
  SLIC            DELL          QA09   
  SSDT            DELL          PtidDevc
  ASF!            DELL          QA09   
  SSDT            DELL          PtidDevc
  SSDT            DELL          PtidDevc
  SSDT            DELL          PtidDevc
  UEFI            DELL          QA09   
  UEFI            DELL          QA09   
  UEFI            DELL          QA09


Attached Files
File Type: log CBS.log (1.91 MB, 3 views)
My System SpecsSystem Spec
.


20 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC is clear, and the MGADiag report doesn't show a File Mismatch; so the chances are that the problem lies in the registry - now we have to figure out where

Please open an Elevated Command Prompt, and run the following commands

Code:
  
REG QUERY HKCR\AppID\sppcomapi.dll  /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\AppID\{6D9A7A40-DDCA-414E-B48E-DFB032C03C1B} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\CLSID\{00BC7EAE-28D5-4310-BE9F-11526A7FA37F} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\CLSID\{0A14D3FF-EC53-450f-AA30-FFBC55BE26A2} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\CLSID\{179CC917-3A82-40E7-9F8C-2FC8A3D2212B} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\CLSID\{8A99553A-7971-4445-93B5-AAA43D1433C5} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\CLSID\{A49211A1-022F-43D7-BC55-D787C66ACF8E} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\CLSID\{A4DDCA2B-E73C-40C5-83B1-9F40269D0B0D} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\CLSID\{CD8534F7-B1CE-4A6B-B7CD-AA4AE578A20A} /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.ElevationConfig /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.LicensingPackage /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.LicensingPackage.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.LicensingStateTools /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.LicensingStateTools.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.LicensingStatusData /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.LicensingStatusData.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.ModemActivation /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.ModemActivation.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.OfflineActivation.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.OnlineActivation.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.SPPLUAObject.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.TokenActivation.1 /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.TokenActivation /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\SppComApi.SPPLUAObject /S >>%userprofile%\desktop\scaregnp.log
REG QUERY HKCR\TypeLib\{B0C2A63F-AFF8-40E3-B42D-8A542DC909EC} /S >>%userprofile%\desktop\scaregnp.log
DIR C:\Windows\sppcomapi.* /S >>%userprofile%\desktop\scaregnp.log
ICACLS C:\Windows\sppcomapi.* /T >>%userprofile%\desktop\scaregnp.log
ATTRIB C:\Windows\sppcomapi.* /S >>%userprofile%\desktop\scaregnp.log
Make sure that you wait until the prompt returns - the final three commands may take a minute or two.

This will create a new file on your desktop - 'scaregnp.log' - please attach it to your reply.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
20 Jan 2013   #5

windows 7 proffessional
 
 

Okay...not sure if I've done this correctly but here are the results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKCR\AppID\sppcomapi.dll /S >>%userprofile%\deskt
op\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\AppID\{6D9A7A40-DDCA-414E-B48E-DFB032C03C1B}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\CLSID\{00BC7EAE-28D5-4310-BE9F-11526A7FA37F}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\CLSID\{0A14D3FF-EC53-450f-AA30-FFBC55BE26A2}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\CLSID\{179CC917-3A82-40E7-9F8C-2FC8A3D2212B}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\CLSID\{8A99553A-7971-4445-93B5-AAA43D1433C5}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\CLSID\{A49211A1-022F-43D7-BC55-D787C66ACF8E}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\CLSID\{A4DDCA2B-E73C-40C5-83B1-9F40269D0B0D}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\CLSID\{CD8534F7-B1CE-4A6B-B7CD-AA4AE578A20A}
/S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.ElevationConfig /S >>%userprofile%\
desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingPackage /S >>%userprofile%
\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingPackage.1 /S >>%userprofil
e%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStateTools /S >>%userprofi
le%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStateTools.1 /S >>%userpro
file%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStatusData /S >>%userprofi
le%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.LicensingStatusData.1 /S >>%userpro
file%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.ModemActivation /S >>%userprofile%\
desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.ModemActivation.1 /S >>%userprofile
%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.OfflineActivation.1 /S >>%userprofi
le%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.OnlineActivation.1 /S >>%userprofil
e%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.SPPLUAObject.1 /S >>%userprofile%\d
esktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.TokenActivation.1 /S >>%userprofile
%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.TokenActivation /S >>%userprofile%\
desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\SppComApi.SPPLUAObject /S >>%userprofile%\des
ktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>REG QUERY HKCR\TypeLib\{B0C2A63F-AFF8-40E3-B42D-8A542DC909EC
} /S >>%userprofile%\desktop\scaregnp.log
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>DIR C:\Windows\sppcomapi.* /S >>%userprofile%\desktop\scareg
np.log
The system cannot find the path specified.

C:\Windows\system32>ICACLS C:\Windows\sppcomapi.* /T >>%userprofile%\desktop\sca
regnp.log
Invalid parameter "Sutherland\desktop\scaregnp.log"

C:\Windows\system32>ATTRIB C:\Windows\sppcomapi.* /S >>%userprofile%\desktop\sca
regnp.log

C:\Windows\system32>
My System SpecsSystem Spec
20 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Very interesting - I tested that set of commands before I sent it and it ran perfectly, so there's something amiss on your computer.

Please run the following commands, and post the results

DIR %userprofile%\d*.*
ICACLS %userprofile%
ICACLS %userprofile%\desktop
REG /?
REG QUERY /?
My System SpecsSystem Spec
20 Jan 2013   #7

windows 7 proffessional
 
 

The first command said this: the system cannot find the file specified
The 2nd command said this: Invalid Perameter "surname"
The 3rd command said this: Invalid Perameter "surname/desktop"
The 4th command went on to ask me for a specific operation
The 5th command asked me for a specific query also

Is it possible I simply did the last thing you suggested wrong?
My System SpecsSystem Spec
20 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

No - your environment is broken (badly).

(I was about to suggest using the Command Prompt to try find out where - but that's obviously not going to be possible)

It's almost as if the command variables are being transformed on processing - which is very virus-like behaviour.


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds
My System SpecsSystem Spec
20 Jan 2013   #9

windows 7 proffessional
 
 

It found nothing
My System SpecsSystem Spec
21 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - I'm going to call for assistance on this one.
While we're waiting for the cavalry, please run a CheckSUR scan and post the results.

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and attach it to your reply
My System SpecsSystem Spec
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 This computer is not running genuine windows




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