Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE update Error 9C48


20 Jan 2013   #1

win 7 Home Premium 32bit
 
 
IE update Error 9C48

I have an update "Windows Explorer 9 for Windows 7" update which terminates with the error code 9C48.
I have looked at a lot of fixes on the Web & this Forum and none seem to work.

I have tried the Command line prompt -:FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

Also
"Control Panel/Programs/Progs & Features/Installed Update " but get a msg "Error Occured"

I have also tried the "Fix it" but get "Access Denied" although I have Administrator Status


IE 9 seems to be working ok but I am concerned I may not be getting security updates.

Any Help would be appreciated

Regards John

My System SpecsSystem Spec
.

20 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I dread to think what state your machine is in after those commands

Please follow the Windows Update Posting Instructions and post the requested results.
My System SpecsSystem Spec
20 Jan 2013   #3

win 7 Home Premium 32bit
 
 

In Case I have made things worse I have recovered to an earlier system image.
The error code I got again was 9C48.

The tool I came to following the link was System Update Readyness tool KB947821. Hope this is correct.
I have had to split the CBS folder & trim The CBS txt file to reduce the sizes to under 2MB

Regards John


Attached Images
 
Attached Files
File Type: zip CBS-A.zip (1.11 MB, 10 views)
My System SpecsSystem Spec
.


20 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Some interesting results, there!
From the CBS.log....
Code:
 Line 2894: 2013-01-20 20:51:07, Info                  CSI    0000021a [SR] Cannot repair member file [l:24{12}]"jpn_boot.ttf" of Microsoft-Windows-BootEnvironment-Core-Fonts-JPN-Boot, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2897: 2013-01-20 20:51:07, Info                  CSI    0000021c [SR] Cannot repair member file [l:30{15}]"xpsservices.dll" of Microsoft-Windows-Component-XpsOMAndStreaming, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2900: 2013-01-20 20:51:07, Info                  CSI    0000021e [SR] Cannot repair member file [l:20{10}]"IMJPGN.GRM" of Microsoft-Windows-Desktop_Technologies-Text_Input_Services-IME-Japanese-Core, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2903: 2013-01-20 20:51:07, Info                  CSI    00000220 [SR] Cannot repair member file [l:22{11}]"moolbor.ttf" of Microsoft-Windows-Font-TrueType-MoolBoran, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2906: 2013-01-20 20:51:07, Info                  CSI    00000222 [SR] Cannot repair member file [l:18{9}]"ehres.dll" of Microsoft-Windows-ehome-ehres, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2909: 2013-01-20 20:51:07, Info                  CSI    00000224 [SR] Cannot repair member file [l:30{15}]"WTVGOTHIC-S.ttc" of Microsoft-Windows-ehome-font, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2912: 2013-01-20 20:51:07, Info                  CSI    00000226 [SR] Cannot repair member file [l:24{12}]"constanz.ttf" of Microsoft-Windows-Font-TrueType-Constantia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2915: 2013-01-20 20:51:07, Info                  CSI    00000228 [SR] Cannot repair member file [l:24{12}]"consolab.ttf" of Microsoft-Windows-Font-TrueType-Consolas, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2918: 2013-01-20 20:51:07, Info                  CSI    0000022a [SR] Cannot repair member file [l:14{7}]"VGX.dll" of Microsoft-Windows-IE-VGX, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2921: 2013-01-20 20:51:08, Info                  CSI    0000022c [SR] Cannot repair member file [l:20{10}]"msadox.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ADO-DDL-Security, Version = 6.1.7601.17857, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2924: 2013-01-20 20:51:08, Info                  CSI    0000022e [SR] Cannot repair member file [l:30{15}]"NlsData0416.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2927: 2013-01-20 20:51:12, Info                  CSI    00000230 [SR] Cannot repair member file [l:24{12}]"W32UIImg.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2930: 2013-01-20 20:51:12, Info                  CSI    00000232 [SR] Cannot repair member file [l:22{11}]"TpmInit.exe" of Microsoft-Windows-TPM-AdminSnapin, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2933: 2013-01-20 20:51:13, Info                  CSI    00000234 [SR] Cannot repair member file [l:16{8}]"athr.sys" of netathr.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2936: 2013-01-20 20:51:13, Info                  CSI    00000236 [SR] Cannot repair member file [l:52{26}]"Microsoft.Build.Engine.dll" of NetFx35Linq-Microsoft.Build.Engine, Version = 3.5.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2939: 2013-01-20 20:51:13, Info                  CSI    00000238 [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2810.TBL" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 2942: 2013-01-20 20:51:13, Info                  CSI    0000023a [SR] Cannot repair member file [l:22{11}]"mssphtb.dll" of WindowsSearchEngine, Version = 7.0.7601.17610, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
From the CheckSUR log

Code:
Unavailable repair files:
 winsxs\manifests\x86_42e52633bc51b2c8f394453900c27831_31bf3856ad364e35_9.4.8112.20565_none_ece4eb3fea6907df.manifest
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~x86~~9.4.1.0.mum
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~x86~~9.4.1.0.mum
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~x86~~9.4.1.0.mum
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~x86~~9.4.1.0.cat
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~x86~~9.4.1.0.cat
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~x86~~9.4.1.0.cat
The CheckSUR results shouldn't present a problem to fix -the SFC problems are a bit more complex, so we'll do them in two parts,

I'll post back in a bit with the protocol for the CheckSUR results.
My System SpecsSystem Spec
20 Jan 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - jofaa.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jofaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the

C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Reboot.

Then please run a new SFC /SCANNOW, and post the new CBS.log file

(I'll hopefully be snoring by then - I'll deal with the results tomorrow.)
My System SpecsSystem Spec
21 Jan 2013   #6

win 7 Home Premium 32bit
 
 

Noel, Thanks for all this help. I ran the SFC /Scannow twice as I missed the reboot out first time.
Regards John


Attached Files
File Type: zip Logs.zip (130.8 KB, 2 views)
My System SpecsSystem Spec
21 Jan 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Good - that's got the CheckSUR results cleared, now we only have to worry about the SFC results.

Here's the new list of problems from the latest run....
Code:
Line 5487: 2013-01-21 14:40:20, Info                  CSI    0000021d [SR] Beginning Verify and Repair transaction
 Line 5490: 2013-01-21 14:40:21, Info                  CSI    0000021f [SR] Cannot repair member file [l:22{11}]"sysmain.sdb" of Microsoft-Windows-Application-Experience-Mitigations-C1, Version = 6.1.7601.17974, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5493: 2013-01-21 14:40:21, Info                  CSI    00000221 [SR] Cannot repair member file [l:24{12}]"jpn_boot.ttf" of Microsoft-Windows-BootEnvironment-Core-Fonts-JPN-Boot, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5496: 2013-01-21 14:40:21, Info                  CSI    00000223 [SR] Cannot repair member file [l:30{15}]"xpsservices.dll" of Microsoft-Windows-Component-XpsOMAndStreaming, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5499: 2013-01-21 14:40:21, Info                  CSI    00000225 [SR] Cannot repair member file [l:20{10}]"IMJPGN.GRM" of Microsoft-Windows-Desktop_Technologies-Text_Input_Services-IME-Japanese-Core, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5502: 2013-01-21 14:40:21, Info                  CSI    00000227 [SR] Cannot repair member file [l:18{9}]"ehres.dll" of Microsoft-Windows-ehome-ehres, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5505: 2013-01-21 14:40:21, Info                  CSI    00000229 [SR] Cannot repair member file [l:30{15}]"WTVGOTHIC-S.ttc" of Microsoft-Windows-ehome-font, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5508: 2013-01-21 14:40:21, Info                  CSI    0000022b [SR] Cannot repair member file [l:24{12}]"constanz.ttf" of Microsoft-Windows-Font-TrueType-Constantia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5511: 2013-01-21 14:40:21, Info                  CSI    0000022d [SR] Cannot repair member file [l:24{12}]"consolab.ttf" of Microsoft-Windows-Font-TrueType-Consolas, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5514: 2013-01-21 14:40:21, Info                  CSI    0000022f [SR] Cannot repair member file [l:14{7}]"VGX.dll" of Microsoft-Windows-IE-VGX, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5517: 2013-01-21 14:40:21, Info                  CSI    00000231 [SR] Cannot repair member file [l:20{10}]"msadox.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ADO-DDL-Security, Version = 6.1.7601.17857, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5520: 2013-01-21 14:40:22, Info                  CSI    00000233 [SR] Cannot repair member file [l:30{15}]"NlsData0416.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5523: 2013-01-21 14:40:26, Info                  CSI    00000235 [SR] Cannot repair member file [l:24{12}]"W32UIImg.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5526: 2013-01-21 14:40:26, Info                  CSI    00000237 [SR] Cannot repair member file [l:22{11}]"TpmInit.exe" of Microsoft-Windows-TPM-AdminSnapin, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5529: 2013-01-21 14:40:26, Info                  CSI    00000239 [SR] Cannot repair member file [l:16{8}]"athr.sys" of netathr.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5532: 2013-01-21 14:40:26, Info                  CSI    0000023b [SR] Cannot repair member file [l:52{26}]"Microsoft.Build.Engine.dll" of NetFx35Linq-Microsoft.Build.Engine, Version = 3.5.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5535: 2013-01-21 14:40:26, Info                  CSI    0000023d [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2810.TBL" of prnca00g.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5538: 2013-01-21 14:40:27, Info                  CSI    0000023f [SR] Cannot repair member file [l:22{11}]"mssphtb.dll" of WindowsSearchEngine, Version = 7.0.7601.17610, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll work on those and get back to you in a bit.
My System SpecsSystem Spec
21 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - jofab.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
This should create a folder C:\jofab
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\jofab
hit the enter key - if you get a 'Not Found' error try
DIR D:\jofab
or
DIR E:\jofab

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\jofab <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to a reply

While your doing that, I'll do a search for the two files that I couldn't source
My System SpecsSystem Spec
21 Jan 2013   #9

win 7 Home Premium 32bit
 
 

Noel. Log attached

Regards John


Attached Files
File Type: zip Posts.zip (188.9 KB, 8 views)
My System SpecsSystem Spec
21 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Better than I expected!
Just the two remaining now
Code:
 Line 7878: 2013-01-21 17:12:13, Info                  CSI    000001b3 [SR] Cannot repair member file [l:22{11}]"sysmain.sdb" of Microsoft-Windows-Application-Experience-Mitigations-C1, Version = 6.1.7601.17974, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7881: 2013-01-21 17:12:13, Info                  CSI    000001b5 [SR] Cannot repair member file [l:22{11}]"mssphtb.dll" of WindowsSearchEngine, Version = 7.0.7601.17610, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I've uploaded a file - jofac.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
This should create a folder C:\jofac
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\jofac
hit the enter key - if you get a 'Not Found' error try
DIR D:\jofac
or
DIR E:\jofac

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\jofac <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to a reply


...if SFC says 'no problem' - then try your updates again while waiting for me to reply
My System SpecsSystem Spec
Reply

 IE update Error 9C48




Thread Tools



Similar help and support threads for2: IE update Error 9C48
Thread Forum
Solved Error 9C48 with IE9 update on win7 64 Windows Updates & Activation
Windows update error 9C48, Internet Explorer update. Windows Updates & Activation
Code 9c48 update won't install Windows Updates & Activation
Win7 64 Update failed Error 9C48 Windows Updates & Activation
Error Code 9c48 when installing IE9 Update Win 7 Windows Updates & Activation
IE9 W7 64-bit update keeps failing (error 9C48) Windows Updates & Activation
IE9 Update Failed - Error code 9c48 Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:41 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33