Windows 7: Windows Update won't update.

Hi Max,

Sorry about that, I incorrectly posted about that file when it isn't created. I edited my post, but I must have been too late. Run the SURT again, then upload your log and the COMPONENTS hive using the instructions from the post before.

-7F Sounds like you need to wrap up!

No problem, thanks for letting me know, I've helped quite a few people in the US before and it usually works out okay.

Tom

We have lots of white stuff around here today - 32F/0C - despite the forecast saying only 'occasional light snow'
It hasn't stopped since I first looked out the window at 08:55 (it's now 12:52).
It's not all that heavy, but it's constant; and I really don't wanna have to go out in it, but I need food!

OK Tom a little time to work on this before dashing off to work, I will have more time this evening.

I followed the first set of instructions and when I paste your command line and hit enter, it goes straight back to the prompt without appearing to do anything. Is that what it is supposed to do?

Also downloaded Dropbox, no problems there yet.

You second set of instructions for Regbak. I downloaded the free program ad attempted to run it. I don't know what Mirror ! means, but right clicking on the Regbak 64 doesn't give me a menu with extract all on it, so I double clicked it and that did.

I looked in the Regbak folder and did not find a file named Components sh I saved the entire dated folder to my desktop. Never used Dropbox before so not sure how to share with you and I have to leave for work now. Only 10 below zero F today, with is like 1000 below zero Celsius. Brrrr.

Hi Max,

Wow, sounds pretty cold! We had -18C (sub zero in your funny measurements ) a few years ago and that was just horrific.

It should be a relatively fast command, so don't be worried about it completing almost instantly.

I'll need to investigate with regbak a little then, because I have the same problem, but I thought it was just me. We'll do it manually instead.

Navigate to: C:\Windows\system32\config

And copy the file COMPONENTS (it has no extension) into the Public folder of your Dropbox. Then right-click on it then Dropbox > Copy Public Link and paste it here please.

Tom

OK, will do when I get home tonight.

FYI, I am in publishing and I have Macs at the office. I am not a Mac fanboi by any measure, but this stuff never happens on my Macs. Maybe that is why they have become popular with pikers like me.

Back at ya in 8 or so.

One of the main reasons that macs don't have problems is that they don't have to deal with the millions of potential variations of hardware that Windows does - basically all Mac hardware is identical, and therefore easy to write for.... and that doesn't account for the difference in the software environment - Windows is relatively open (anyone can write a Windows app and sell it) Mac software is closed - Apple takes a cut of every app sold.

There are large variations in the capability of even large companies in writing 'good' software - two of the worlds largest AV suppliers are particularly prone to writing incompatible programs. (I'll leave to your imagination which ones I'm referring to)

https://dl.dropbox.com/u/89504100/components

Can you make sense of this? Looks to be full of wing dings.

Thanks Max, I'll review your registry hive now.

Also, I've just noticed this from your first post:

You've done brilliantly so far, and the only thing that went wrong was due to my poor instructions, so hang in there and we'll have this fixed in no time! I seriously doubt whether an IT technician would be able to fix this to be honest, they'd probably go down the reinstall route. There aren't many people on the web who will deal with this level of corruption - niemiro, Noel and I make up a large proportion of us! Plus us fixing this will save you a few quid, which is always good

But anyway, please stop me and ask if you're ever unsure about anything I say though, and I'll do my best to explain it to you in the clearest way possible.

Tom

Hi Max,

Would you mind running the System Update Readiness Tool for me please? You downloaded a few posts back, and if you still have that file, just double click on it to run it again. When it finishes, post the log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

https://dl.dropbox.com/u/89504100/CheckSUR.persist.log

OK, here ya go.

Thanks again for all your help!