December W7 Updates cause PC to not restart


  1. Posts : 2
    Win 7 Pro SP1
       #1

    December W7 Updates cause PC to not restart


    In December I did std updates as received but then window does not start.


    It just stays forever at the W7 welcome splash.


    I have read about this problem on here before but it was a long time back and this is new.


    I know it is because of the updates - Sys restore only works to an extent - fortunately I have a system image to restore it but I have to keep updates switched off which is not good.

    Has anybody seen this in December/Jan timeframe? Does anyone have an answer?

    thanks
    meblry
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please run SFC and CHKDSK scans in the first instance - updates failing in such a manner is usually caused by pre-existing system corruption.

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    CHKDSK C: /R

    and hit the Enter key.
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
    then run the SFC.

    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.


    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to a reply.
      My Computer


  3. Posts : 2
    Win 7 Pro SP1
    Thread Starter
       #3

    Thanks for that Noel...I will try this.

    Melbry - Caesar ad sum iam forte
      My Computer


 

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