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Windows 7: Windows not genuine - Mine too ... please help


30 Jan 2013   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

doesn't matter - your desktop will do for the moment.


My System SpecsSystem Spec
30 Jan 2013   #22
Uniontownship

Windows 7 Home Premium 64 bit
 
 

Cannot import C:\Users\Tina\Desktop\regwowfix.reg: Error accessing the registry.
My System SpecsSystem Spec
30 Jan 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I half-expected that, but it was worth a try.
OK - we'll have to take ownership of the Key and change the permissions.....


Open Regedit and navigate to the
HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}
Key

Export it to a reg file for safety!
Right-click on the key name, and Select Permissions,
Click on Advanced, then the Owner tab
Highlight the Admnistrators entry in the list, and put a tick in the 'Replace owner...' box at the bottom
Click OK once
Highlight the Admnistrators entry in the 'Groups or Usernames' list, and give them Full permissions
Click OK out, and close Regedit

Now try the Merge again, by right-clicking on the .reg file
My System SpecsSystem Spec
30 Jan 2013   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

(and we'll test the result of that one before proceeding with the others)

Now please run the following commands, and post the results....

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
My System SpecsSystem Spec
30 Jan 2013   #25
Uniontownship

Windows 7 Home Premium 64 bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Tina> REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-407
7-4AD6-8658-327C2C86C5AA} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
(Default) REG_SZ SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
(Default) REG_SZ 0


C:\Users\Tina> REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-
327C2C86C5AA} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0
(Default) REG_SZ SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\FLAGS
(Default) REG_SZ 0


C:\Users\Tina> REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-407
7-4AD6-8658-327C2C86C5AA} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
(Default) REG_SZ SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
(Default) REG_SZ 0


C:\Users\Tina>
My System SpecsSystem Spec
30 Jan 2013   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's a small surprise! - all fixed....

Please reboot and run an MGADiag report
My System SpecsSystem Spec
30 Jan 2013   #27
Uniontownship

Windows 7 Home Premium 64 bit
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2129FC3D-C2F1-4211-8094-F61F9AD55C7E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft FrontPage 2002 - 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2129FC3D-C2F1-4211-8094-F61F9AD55C7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-78155825-753345144-48407624</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="6"/><Date>20100831000000.000000+000</Date></BIOS><HWID>C4FC3907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>8D88782DA6A25F6</Val><Hash>n8avLcQL+Pq2p/VqsWkx8WuvSDw=</Hash><Pid>54196-758-4529877-16884</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>76FC84525B8177A</Val><Hash>3Bsynl3sASoS+1Gb9txXlgN/dso=</Hash><Pid>81608-957-2693276-65020</Pid><PidType>1</PidType></Product></Products><Applications><App Id="17" Version="10" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800057-02-1033-7600.0000-3452009
Installation ID: 012854539422411551255532323014742105374482692246705786
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: W8DQG
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/30/2013 9:40:28 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:25:2013 15:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEA6GGCJQLfBDOeYo5oCJ8c4AhuJEM8VHwuHiBcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
BOOT TOSINV TOSINV00
MCFG TOSINV TOSINV00
WDAT INTEL Calpella
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT INTEL SataAhci
ASPT INTEL Calpella
SSDT INTEL SataAhci
My System SpecsSystem Spec
30 Jan 2013   #28
Uniontownship

Windows 7 Home Premium 64 bit
 
 

Also if this is now fixed, is there something I did that I can be aware of and not do it again? What do I do with the exported reg from before the fix?
My System SpecsSystem Spec
30 Jan 2013   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Looks like you're good to go!

Have fun.
My System SpecsSystem Spec
30 Jan 2013   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You can delete the exported .reg file, and the one you saved.

I'm not sure what causes the loss of these registry entries - but I have my suspicions that it may be something to do with overzealous AV programs (Norton/McAfee??)

The other suspect (although not in this case, from the way it failed) is registry cleaners of some kind.
NEVER use a registry cleaner, they are all snake-oil, and more likely to create problems than solve them.
My System SpecsSystem Spec
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 Windows not genuine - Mine too ... please help




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