Windows not genuine - Mine too ... please help

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  1. Posts : 13
    Windows 7 Home Premium 64 bit
       #1

    Windows not genuine - Mine too ... please help


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2129FC3D-C2F1-4211-8094-F61F9AD55C7E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft FrontPage 2002 - 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2129FC3D-C2F1-4211-8094-F61F9AD55C7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-78155825-753345144-48407624</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="6"/><Date>20100831000000.000000+000</Date></BIOS><HWID>C4FC3907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>8D88782DA6A25F6</Val><Hash>n8avLcQL+Pq2p/VqsWkx8WuvSDw=</Hash><Pid>54196-758-4529877-16884</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>76FC84525B8177A</Val><Hash>3Bsynl3sASoS+1Gb9txXlgN/dso=</Hash><Pid>81608-957-2693276-65020</Pid><PidType>1</PidType></Product></Products><Applications><App Id="17" Version="10" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
     
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800057-02-1033-7600.0000-3452009
    Installation ID: 012854539422411551255532323014742105374482692246705786
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W8DQG
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 1/24/2013 9:10:05 AM
     
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 1:18:2013 13:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
     
     
    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEA6GGCJQLfBDOeYo5oCJ8c4AhuJEM8VHwuHiBcXQ==
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    BOOT TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    WDAT INTEL Calpella
    ASF! TOSINV TOSINV00
    SLIC TOSINV TOSINV00
    SSDT INTEL SataAhci
    ASPT INTEL Calpella
    SSDT INTEL SataAhci
    Last edited by Dwarf; 24 Jan 2013 at 09:19. Reason: Code box
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration



    To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

    REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
    REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S




    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  3. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    I entered the information as per instructed and this is what it does. Actually it does nothing.

    C:\Users\Tina> REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-407
    7-4AD6-8658-327C2C86C5AA} /S


    C:\Users\Tina>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077
    -4AD6-8658-327C2C86C5AA} /S


    C:\Users\Tina>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-3
    27C2C86C5AA} /S


    C:\Users\Tina>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077
    -4AD6-8658-327C2C86C5AA} /S


    C:\Users\Tina>
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    That's very odd! - I would expect *some* kind of response from the commands!
    Please run the following commands and see what happens

    DIR C:\Windows\System32\config

    do you get a listing from that?

    What happen is you use an Elevated Command Prompt?
    ( To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. )

    It's possible that the default output has changed to either a null pointer, or a disk file rather than the screen - I'll have to see if I can repro.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    That looks to me as if it's outgoing rather than incoming - and probably normal!
    The mmc.exe cited as source is the Management Console, and would be sending commands to the bluetooth console.
    I'll ask someone else to have a look-see.
      My Computer


  6. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #6

    Please repeat Noel's request, this time with an Elevated Command Prompt.
      My Computer


  7. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    I don't get " Accept the UAC prompt" it just opens up in the window. Administrator Command Prompt

    so I typed in the DIR ... and get this


    C:\Users\Tina>DIR C:\Windows\System32\config
    Volume in drive C is TI105322W0F
    Volume Serial Number is CC6C-F4D7

    Directory of C:\Windows\System32\config

    01/25/2013 07:33 AM <DIR> .
    01/25/2013 07:33 AM <DIR> ..
    04/09/2010 12:24 PM 28,672 BCD-Template
    01/25/2013 07:33 AM 34,865,152 components
    01/25/2013 07:29 AM 786,432 DEFAULT
    07/13/2009 09:34 PM <DIR> Journal
    01/14/2013 10:10 AM <DIR> RegBack
    01/25/2013 08:49 AM 262,144 SAM
    01/25/2013 07:29 AM 262,144 SECURITY
    01/25/2013 03:21 PM 73,924,608 SOFTWARE
    08/30/2010 08:59 AM 16 software.szfi
    01/25/2013 03:22 PM 22,020,096 SYSTEM
    01/09/2013 02:10 PM <DIR> systemprofile
    01/09/2013 02:11 PM <DIR> TxR
    8 File(s) 132,149,264 bytes
    6 Dir(s) 426,916,167,680 bytes free

    C:\Users\Tina>
      My Computer


  8. Posts : 686
    Windows 7 x64 Ultimate SP1
       #8

    Uniontina, click the start orb and type 'cmd'. At the top of the list that will be created you'll have a program, cmd. Right-click on it and select 'Run as administrator' option. You'll now if it worked if it presents 'C:\Windows\system32>' and not 'C:\Users\Tina>'
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    In that case you're not right-clicking, or you're not selecting 'Run as Administrator'
    - or you have UAC turned off.
      My Computer


  10. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    Ok everyone, two things. First Thank you Teerex for the explanation.

    Second, I ran DIR C:\Windows\System32\config and the results are as follows:


    C:\windows\system32>DIR C:\Windows\System32\config
    Volume in drive C is TI105322W0F
    Volume Serial Number is CC6C-F4D7

    Directory of C:\Windows\System32\config

    01/28/2013 07:44 AM <DIR> .
    01/28/2013 07:44 AM <DIR> ..
    04/09/2010 12:24 PM 28,672 BCD-Template
    01/25/2013 03:27 PM 34,865,152 components
    01/25/2013 03:27 PM 786,432 DEFAULT
    07/13/2009 09:34 PM <DIR> Journal
    01/14/2013 10:10 AM <DIR> RegBack
    01/28/2013 07:41 AM 262,144 SAM
    01/25/2013 03:27 PM 262,144 SECURITY
    01/28/2013 07:41 AM 73,924,608 SOFTWARE
    08/30/2010 08:59 AM 16 software.szfi
    01/28/2013 07:42 AM 22,020,096 SYSTEM
    01/09/2013 02:10 PM <DIR> systemprofile
    01/09/2013 02:11 PM <DIR> TxR
    8 File(s) 132,149,264 bytes
    6 Dir(s) 426,837,204,992 bytes free

    C:\windows\system32>

    Finally I ran the commands and here are the results, I actually ran them twice, two different ways because it isn't doing anything.

    C:\windows\system32> REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE5749
    57-4077-4AD6-8658-327C2C86C5AA} /S


    C:\windows\system32> REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6
    -8658-327C2C86C5AA} /S


    C:\windows\system32> REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE5749
    57-4077-4AD6-8658-327C2C86C5AA} /S


    C:\windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
    7-4077-4AD6-8658-327C2C86C5AA} /S


    C:\windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5AA} /S


    C:\windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
    7-4077-4AD6-8658-327C2C86C5AA} /S


    C:\windows\system32>


      My Computer


 
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