Windows not genuine - Mine too ... please help

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Very strange...
    I've never seen this type of problem before.
    I wonder if it's related to Service Profiles?

    Please open Regedit, and navigate to the
    HKEY_USERS
    key and double-click on it to expand the list
    what users are listed there?
      My Computer


  2. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #12

    HKEY_USERS
    .DEFAULT
    S-1-5-18
    S-1-5-19
    S-1-5-20
    S-1-5-21-78155825-753345144-48407624-1000
    S-1-5-21-78155825-753345144-48407624-1000_Classes
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    That's normal.
    I wonder if it's a GP setting?

    Please try running the following commands, and post the output (if any!)

    REG QUERY HKU
    REG QUERY HKCU
    REG QUERY HKLM
    REG QUERY HKCC

    I was going to add HKCR to the list - but there's a few thousand entries there :)
      My Computer


  4. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    C:\windows\system32>REG QUERY HKU

    HKEY_USERS\.DEFAULT
    HKEY_USERS\S-1-5-19
    HKEY_USERS\S-1-5-20
    HKEY_USERS\S-1-5-21-78155825-753345144-48407624-1000
    HKEY_USERS\S-1-5-21-78155825-753345144-48407624-1000_Classes
    HKEY_USERS\S-1-5-18

    C:\windows\system32>REG QUERY HKCU

    HKEY_CURRENT_USER\AppEvents
    HKEY_CURRENT_USER\Console
    HKEY_CURRENT_USER\Control Panel
    HKEY_CURRENT_USER\Environment
    HKEY_CURRENT_USER\EUDC
    HKEY_CURRENT_USER\Identities
    HKEY_CURRENT_USER\Keyboard Layout
    HKEY_CURRENT_USER\Network
    HKEY_CURRENT_USER\Printers
    HKEY_CURRENT_USER\Software
    HKEY_CURRENT_USER\System
    HKEY_CURRENT_USER\Volatile Environment

    C:\windows\system32>REG QUERY HKLM

    HKEY_LOCAL_MACHINE\BCD00000000
    HKEY_LOCAL_MACHINE\HARDWARE
    HKEY_LOCAL_MACHINE\SAM
    HKEY_LOCAL_MACHINE\SECURITY
    HKEY_LOCAL_MACHINE\SOFTWARE
    HKEY_LOCAL_MACHINE\SYSTEM

    C:\windows\system32>REG QUERY HKCC

    HKEY_CURRENT_CONFIG\Software
    HKEY_CURRENT_CONFIG\System

    C:\windows\system32>
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    ... so those report properly, but not the Keys we're interested in.

    OK - let's try drilling down stepwise, and then see if Regedit helps....

    Please run the following commands one at a time - the list should be fairly log for each until we get to the final one.... don't bother posting the results until you get a non-response, or an error message.

    REG QUERY HKLM
    REG QUERY HKLM\SOFTWARE
    REG QUERY HKLM\SOFTWARE\Classes
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

    Make a note of the last one with valid responses, then open Regedit, and find that there.
    right-click on the first one to fail, and select Permissions - what permissions are shown, and who is the Owner of the Key?
      My Computer


  6. Posts : 686
    Windows 7 x64 Ultimate SP1
       #16
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Reactivation will NOT work while the errors in the report persist.
      My Computer


  8. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib (last one that worked)
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}
    This one did not work and the permissions are SYSTEM, Administrators(Tina-PC\Administrators), Users (Tina-PC\Users), TrustedInstaller
    The permissions for TrustedInstaller are Allow Full Control and Read.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    OK - we'll try this then....


    Copy the text enclosed the Code box to Notepad, and save as regwowfix.reg

    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}]
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0]
    @="SPPUI 1.0 Type Library"
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0]
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0\win32]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
    00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,6c,00,\
     75,00,69,00,2e,00,65,00,78,00,65,00,00,00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\FLAGS]
    @="0"





    Once saved, close all applications, then right-click on the file and select Merge
    You'll get at least one warning - accept it/them.
    You should then get a 'Success' message.
    accept that, and reboot.

    run another MGADiag report and post the results.
      My Computer


  10. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #20

    Sorry to be stupid but where do I save this at?
      My Computer


 
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