Windows 7: My laptop is having issues with Windows Updates..

For some reason, my laptop running windows 7 hasn't been downloading updates (besides Windows Defender) for the past week. I even did a system restore and it downloaded past updates and installed them. However, one update did not install and I got an error code 643. When it was configuring the update at start up, it seemed to hang at 32% then my laptop rebooted itself. I ran the update again (KB2538243) and it installed successfully. After that, my laptop hasn't been downloading new updates. Any help would be appreciated.

Please follow the Windows Update Posting Instructions and post the requested data

I followed the windows posting instructions to the letter and sfc scan found no integrity violations. Also, The System Update Readiness Tool just installed a hotfix and that was it. Am I doing something wrong?

Hello Doc2000 and welcome to the forums

In future, could you read all of the instructions please:

Windows Update Posting Instructions

You have missed #4: Log Collection.

Tom

Tom & Noel, would you consider adding the WU Troubleshooter (Control Panel\All Control Panel Items\Troubleshooting) and Fix the problem with Microsoft Windows Update that is not working in the post?

This is a great reference.

Quote:

Windows Update Posting Instructions

Ok, here it is.

Can anyone one help me with this issue?

Diagnose first - then attempt repair
The Fixit is not appropriate for many things.

... I wish I'd read the logs *before* posting that last! - both SFC and CheckSUR logs are clear, so we have to look elsewhere.

Which updates are currently failing? What happens if you attempt to do a manual Check for Updates?

I agree. diagnose, then repair... on the other hand.... eliminate the easy solutions first also applies in by little red book. I only thought, that it would be helpful to include "standard" window fixes in the same place as the diagnostic tools.

   Quote: Originally Posted by NoelDP

   Quote: Originally Posted by Slartybart

Tom & Noel, would you consider adding the WU Troubleshooter (Control Panel\All Control Panel Items\Troubleshooting) and Fix the problem with Microsoft Windows Update that is not working in the post?

Diagnose first - then attempt repair
The Fixit is not appropriate for many things.

Regarding the CBS file. I don't know if you just did the findstr command on the file, but there are a number of errors in the CBS log dated 2/8 @ 17:36

2013-02-08 17:36:05, Info CBS Identity missing version. [HRESULT = 0x80070057 - E_INVALIDARG]
2013-02-08 17:36:05, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924145486 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924155486 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924165487 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924175487 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

I'm no expert in CBS or WU, but that looks pretty bad to me. Prehaps WU needs resetting.

I'm out - good luck.
Noel and Tom know their stuff - you're in good hands.