Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: My laptop is having issues with Windows Updates..

25 Jan 2013   #1

New York
 
 
My laptop is having issues with Windows Updates..

For some reason, my laptop running windows 7 hasn't been downloading updates (besides Windows Defender) for the past week. I even did a system restore and it downloaded past updates and installed them. However, one update did not install and I got an error code 643. When it was configuring the update at start up, it seemed to hang at 32% then my laptop rebooted itself. I ran the update again (KB2538243) and it installed successfully. After that, my laptop hasn't been downloading new updates. Any help would be appreciated.

My System SpecsSystem Spec
.

26 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
07 Feb 2013   #3

New York
 
 

I followed the windows posting instructions to the letter and sfc scan found no integrity violations. Also, The System Update Readiness Tool just installed a hotfix and that was it. Am I doing something wrong?
My System SpecsSystem Spec
.


08 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Doc2000 and welcome to the forums

In future, could you read all of the instructions please:

Windows Update Posting Instructions

You have missed #4: Log Collection.

Tom
My System SpecsSystem Spec
08 Feb 2013   #5

x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Tom & Noel, would you consider adding the WU Troubleshooter (Control Panel\All Control Panel Items\Troubleshooting) and Fix the problem with Microsoft Windows Update that is not working in the post?

This is a great reference.
My System SpecsSystem Spec
08 Feb 2013   #6

New York
 
 

Ok, here it is.
My System SpecsSystem Spec
08 Feb 2013   #7

New York
 
 

Can anyone one help me with this issue?
My System SpecsSystem Spec
09 Feb 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Tom & Noel, would you consider adding the WU Troubleshooter (Control Panel\All Control Panel Items\Troubleshooting) and Fix the problem with Microsoft Windows Update that is not working in the post?

Diagnose first - then attempt repair
The Fixit is not appropriate for many things.
My System SpecsSystem Spec
09 Feb 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

... I wish I'd read the logs *before* posting that last! - both SFC and CheckSUR logs are clear, so we have to look elsewhere.

Which updates are currently failing? What happens if you attempt to do a manual Check for Updates?
My System SpecsSystem Spec
09 Feb 2013   #10

x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I agree. diagnose, then repair... on the other hand.... eliminate the easy solutions first also applies in by little red book. I only thought, that it would be helpful to include "standard" window fixes in the same place as the diagnostic tools.
Quote   Quote: Originally Posted by NoelDP View Post
Quote   Quote: Originally Posted by Slartybart View Post
Tom & Noel, would you consider adding the WU Troubleshooter (Control Panel\All Control Panel Items\Troubleshooting) and Fix the problem with Microsoft Windows Update that is not working in the post?
Diagnose first - then attempt repair
The Fixit is not appropriate for many things.
Regarding the CBS file. I don't know if you just did the findstr command on the file, but there are a number of errors in the CBS log dated 2/8 @ 17:36
2013-02-08 17:36:05, Info CBS Identity missing version. [HRESULT = 0x80070057 - E_INVALIDARG]
2013-02-08 17:36:05, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924145486 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924155486 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924165487 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-02-08 17:36:05, Info CBS Session: 30279244_2924175487 initialized by client WindowsUpdateAgent.
2013-02-08 17:36:05, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

I'm no expert in CBS or WU, but that looks pretty bad to me. Prehaps WU needs resetting.

I'm out - good luck.
Noel and Tom know their stuff - you're in good hands.

My System SpecsSystem Spec
Reply

 My laptop is having issues with Windows Updates..





Thread Tools



Similar help and support threads for2: My laptop is having issues with Windows Updates..
Thread Forum
Windows updates issues - Code 80070643 Windows Updates & Activation
Major issues after windows updates - PC wont shutdown Windows Updates & Activation
2 Windows Updates not installing, .NET Framework 4 Issues Windows Updates & Activation
Disable Windows 7 Ultimate Updates administrator issues Windows Updates & Activation
Windows 7 Updates for New laptop Windows Updates & Activation
Windows 7 Memory Issues with Updates Windows Updates & Activation
Code 646: Issues with Windows 7 updates failing System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:10 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33