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Windows 7: windows update error code


26 Jan 2013   #1

Windows 7 Ultimate 32 bit
 
 
windows update error code

hi i have got a windows 7 32 bit pc that had a virus on a few months ago managed to get rid of the virus but now i am getting error codes 800b0100 the updates are security updates i have check the log that i have uploaded here and there are 30 corrupt files on my system and i have no idea how to fix them any help would be great thanks in advance

heres log Attachment 252207

i have tried many other fixes but none have worked am at a loss

My System SpecsSystem Spec
.

26 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You appear to be using AVG? what other security software do you have installed?
here are a number of problems showing in the CheckSUR report....
Code:
Unavailable repair files:
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
The CBS log isn't complete - it cuts off before the end of the scan (what is there looks OK). Please reboot and post just the CBS.log file while I sort out a fix protocol for the CheckSUR errors.
My System SpecsSystem Spec
26 Jan 2013   #3

Windows 7 Ultimate 32 bit
 
 

ok am running scan now will post when done thanks for the fast replies i am only running avg i dont have any other security programs
My System SpecsSystem Spec
.


26 Jan 2013   #4

Windows 7 Ultimate 32 bit
 
 

heres the new log i cant open the log on my computer dont know if that means any thing Attachment 252214
My System SpecsSystem Spec
26 Jan 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's normal - the file is permanently in use.
The CBS/SFC log is clear - so we can replace the 'bad' files from the CheckSUR report.....


I've uploaded a file - likaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder likaa in the same place.
Open this folder - there should be one folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
26 Jan 2013   #6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
That's normal - the file is permanently in use.
The CBS/SFC log is clear - so we can replace the 'bad' files from the CheckSUR report.....


I've uploaded a file - likaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder likaa in the same place.
Open this folder - there should be one folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
thanks do you mean run the surt and scf scan now option or just scf scan now thanks for reply
My System SpecsSystem Spec
26 Jan 2013   #7

Windows 7 Ultimate 32 bit
 
 

ran surt ageing here is the log it left CheckSUR.log am off to bed now have work in morning till 4 will be on just after that thanks for reply and all the help you are giving me


My System SpecsSystem Spec
26 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

- I missed all the errors from one of the patches.... back in a jiffy
My System SpecsSystem Spec
26 Jan 2013   #9

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
- I missed all the errors from one of the patches.... back in a jiffy
thank you so much for your help you guys are amazing
My System SpecsSystem Spec
26 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It's fun, most of the time
The problem with the missing files isn't actually all my fault - I did include the files for that patch, but the wrong version. I'm having to ask someone else if they have the correct version, as that one was withdrawn by MS soon after release (it caused a few problems in some machines)
I probably won't be able to post a new fix until Sunday afternoon.
My System SpecsSystem Spec
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