Windows 7: Since 'fix', laptop no longer installs important updates

NoelDP · 27 Jan 2013

It should be less than 5% normally - see what process is using most of that 18%

Liam147 · 27 Jan 2013

Well that is strange. Since posting, I went downstairs and let it run, just came back up, and installation is complete. Going to run the regular windows updates now.

NoelDP · 27 Jan 2013

Please post (just) the CheckSUR.log file

Liam147 · 27 Jan 2013

Quote: Originally Posted by NoelDP

Please post (just) the CheckSUR.log file

This?

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-01-27 21:25

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Payload File Missing	0x00000000	BabyBoyMainToNotesBackground.wmv	amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67	
(f)	CSI Payload File Missing	0x00000000	BabyBoyMainToNotesBackground_PAL.wmv	amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67	
(f)	CSI Payload File Missing	0x00000000	BabyBoyMainToScenesBackground.wmv	amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67	
(f)	CSI Payload File Missing	0x00000000	BabyBoyMainToScenesBackground_PAL.wmv	amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67

NoelDP · 27 Jan 2013

That's the same one I posted earlier - check the timestamp..

There's something strange here.
Please boot to a clean boot and try running the tool again....
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

Liam147 · 27 Jan 2013

Did the clean boot, ran it again.

The CheckSUR log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-01-28 00:07

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 872
 No errors detected

That has to be good right?

NoelDP · 28 Jan 2013

That's better

What Anti-virus are you using? - it may ne that blocking proper operation of the tool.
Are Windows Updates working now?

Liam147 · 28 Jan 2013

I'm using Microsoft Security Essentials. It's never stopped updates before, so I don't know why it would now.

There was one update that needed doing last night - I think it was the service pack, but it got to about 66% and kept failing. I'll give it another go now.

Liam147 · 28 Jan 2013

Tried the update - wasn't getting past 0%. Should I run the SURT again?

EDIT: Ran the SURT, and for a while it said 'Preparing the installation' without getting any further. Then I got a notification that new updates were ready to be installed, so I tried running the update again, and closed the SURT, and again, it got to 66% and failed.

NoelDP · 29 Jan 2013

Please run SFC /SCANNOW again, and post the new CBS.log file,

Windows 7: Since 'fix', laptop no longer installs important updates

Since 'fix', laptop no longer installs important updates problems?