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Windows 7: Win7 dropped activation

26 Jan 2013   #1

Win7 Ult. 32bit
 
 
Win7 dropped activation

This was strange. After a fresh install via DVD I had to phone in to get a laptop activated. Once I got the code Windows accepted it instantly and pronounced the install Activated.

I went ahead and did a bunch of automated updates via local store. When I came back this morning I found that Windows was now DE-activated! I had to go through the entire phone process again.

I'm wondering if the new anti-piracy update has something to do with this. And I hope it doesn't happen again, especially on the machine described here.

My System SpecsSystem Spec
.

27 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Note   Note
In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

More info: Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
27 Jan 2013   #3

Win7 Ult. 32bit
 
 

Thanks. I'll keep that in mind if this happens again.
My System SpecsSystem Spec
.


27 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Run it now and post the results - we can have a look at the file and determine if there are conditions that will cause problems in the future.
My System SpecsSystem Spec
27 Jan 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

For what it's worth, this was possibly caused by driver updates - most likely the Ethernet driver or WLAN driver (or both).
If the system is now fully updated, then with any luck it will never happen again
My System SpecsSystem Spec
27 Jan 2013   #6

Win7 Ult. 32bit
 
 

Ok, here it is.

If this was caused by a mere network adapter update - and yes, all drivers were updated on this machine - not only does that seem very weird, it presents a quandary. I like to get the Activation behind me before I invest a lot of time updating a system. If this is the case, I will have to reverse the order, which I will not like to do. And wouldn't this mean that every machine that dares to update drivers may have the same problem?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XM26F-BX9CR-QWRTQ
Windows Product Key Hash: km+4bgdjB5S9IlSLFCbo4HLW7aQ=
Windows Product ID: 00359-OEM-9815982-42966
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E6B46E11-60F5-4C6C-862F-68DED94B3ABF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E6B46E11-60F5-4C6C-862F-68DED94B3ABF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QWRTQ</PKey><PID>00359-OEM-9815982-42966</PID><PIDType>8</PIDType><SID>S-1-5-21-2594003245-1312404176-2861976021</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.65</Version><SMBIOSVersion major="2" minor="6"/><Date>20121023000000.000000+000</Date></BIOS><HWID>4EB63307018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-159-842966-02-1033-7601.0000-0262013
Installation ID: 005166968413425871300864701140773601981673842475720956
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QWRTQ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/27/2013 2:19:49 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:26:2013 16:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GGouKagXGxONGBIbAXEVPB+EOtcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-MPC
  FACP			HPQOEM		SLIC-MPC
  HPET			HPQOEM		SLIC-MPC
  BOOT			HPQOEM		SLIC-MPC
  MCFG			HPQOEM		SLIC-MPC
  ASF!			HPQOEM		SLIC-MPC
  SLIC			HPQOEM		SLIC-MPC
  ASPT			HPQOEM		SLIC-MPC
  SSDT			PmRef		CpuPm
My System SpecsSystem Spec
27 Jan 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I almost always wait on activation until I have all available updates installed - then activate, and go back and pick up any new ones I want/need.
I'm still working out how to approach Windows 8 installation/activation, since it likes to insist on activation as soon as connected to the internet,
My System SpecsSystem Spec
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 Win7 dropped activation





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