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Windows 7: windows 7 product key will not activate after new hardware install

29 Jan 2013   #1

Windows 7 Premium 64 bit
 
 
windows 7 product key will not activate after new hardware install

Hello Sevenforums I apologize in advance if I posted this in the wrong area. Im having major issues re activating windows after a massive hardware upgrade. My copy of windows is genuine it was a retail upgrade from windows vista and I did the validation over 1 year ago. (Still have the box CD code etc.) It keeps telling me to activate windows 27 days remaining. Which Ive tried to do. It rejects my code Ive tried all known methods of activation. I've contacted support at Microsoft and got no help, the guy on the phone I could barely understand. I would be over the moon if somebody could give me a solution.

basic facts.

1.Only done 1 fresh re-install and 1 full backup of windows over the lifespan of the product key.
2.This was an upgrade copy designed for windows vista purchased from one of the largest retail stores in New Zealand.
3.My hardware is now completely new bar the hardrive, DVD writer & chassis.
4.All hardware has been installed correctly and has been burnt in


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-8PHP8-HQX2X-7HG4V
Windows Product Key Hash: eFzXSbfBjnArkzKHGHrtQZEQjmA=
Windows Product ID: 00359-034-0207246-85659
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0EF8B66A-46FF-4FDF-AE15-BA8C38E72478}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0EF8B66A-46FF-4FDF-AE15-BA8C38E72478}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7HG4V</PKey><PID>00359-034-0207246-85659</PID><PIDType>5</PIDType><SID>S-1-5-21-3684380718-374402734-3634274983</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1805</Version><SMBIOSVersion major="2" minor="7"/><Date>20121219000000.000000+000</Date></BIOS><HWID>E9DF3907018400FE</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-020724-01-5129-7601.0000-0302013
Installation ID: 010495767961080046400555831504528682650885603910915002
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7HG4V
License Status: Initial grace period
Time remaining: 37800 minute(s) (26 day(s))
Remaining Windows rearm count: 4
Trusted time: 30/01/2013 11:42:37 a.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:18:2012 20:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEABAABAAEAAAADAAAABAABAAEA6GGQO84TdMQSwmTHClM0G4R/MssyqLFsKstIaKIDaEeWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  SSDT            SataRe        SataTabl
  BGRT            ALASKA        A M I
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
thanks


My System SpecsSystem Spec
.

29 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I can't see any problems with the report - you probably simply need to use telephone activation.


telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
My System SpecsSystem Spec
29 Jan 2013   #3

Windows 7 Premium 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I can't see any problems with the report - you probably simply need to use telephone activation.


telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Ive tried this method the guy told me it was an invalid product iD I then gave him the product key which was also invalid ...

forgot to mention the error code 0xC004C008
My System SpecsSystem Spec
.


29 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Try again - the operator your spoke to was clueless.
My System SpecsSystem Spec
01 Feb 2013   #5

Windows 7 Professional 64 bit
 
 

Just skimming through, this is what I would do. Re-install Vista, boot up Vista, insert DVD with Win. 7, in the pop-up screen, choose "update" and follow instructions. Of course, have all keys ready!
My System SpecsSystem Spec
02 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Try again - the operator your spoke to was clueless.
...just in case, try this....


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker, or on the PoL label in your Windows 7 Package.

Reboot and Post back with a new MGADiag report
My System SpecsSystem Spec
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 windows 7 product key will not activate after new hardware install




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