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windows 7 product key will not activate after new hardware install
Hello Sevenforums I apologize in advance if I posted this in the wrong area. Im having major issues re activating windows after a massive hardware upgrade. My copy of windows is genuine it was a retail upgrade from windows vista and I did the validation over 1 year ago. (Still have the box CD code etc.) It keeps telling me to activate windows 27 days remaining. Which Ive tried to do. It rejects my code Ive tried all known methods of activation. I've contacted support at Microsoft and got no help, the guy on the phone I could barely understand. I would be over the moon if somebody could give me a solution.
basic facts.
1.Only done 1 fresh re-install and 1 full backup of windows over the lifespan of the product key.
2.This was an upgrade copy designed for windows vista purchased from one of the largest retail stores in New Zealand.
3.My hardware is now completely new bar the hardrive, DVD writer & chassis.
4.All hardware has been installed correctly and has been burnt in
thanksCode:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-8PHP8-HQX2X-7HG4V Windows Product Key Hash: eFzXSbfBjnArkzKHGHrtQZEQjmA= Windows Product ID: 00359-034-0207246-85659 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {0EF8B66A-46FF-4FDF-AE15-BA8C38E72478}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120830-0333 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{0EF8B66A-46FF-4FDF-AE15-BA8C38E72478}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7HG4V</PKey><PID>00359-034-0207246-85659</PID><PIDType>5</PIDType><SID>S-1-5-21-3684380718-374402734-3634274983</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1805</Version><SMBIOSVersion major="2" minor="7"/><Date>20121219000000.000000+000</Date></BIOS><HWID>E9DF3907018400FE</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00170-034-020724-01-5129-7601.0000-0302013 Installation ID: 010495767961080046400555831504528682650885603910915002 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 7HG4V License Status: Initial grace period Time remaining: 37800 minute(s) (26 day(s)) Remaining Windows rearm count: 4 Trusted time: 30/01/2013 11:42:37 a.m. Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 11:18:2012 20:00 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OgAAAAEABAABAAEAAAADAAAABAABAAEA6GGQO84TdMQSwmTHClM0G4R/MssyqLFsKstIaKIDaEeWYw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I FPDT ALASKA A M I SSDT SataRe SataTabl BGRT ALASKA A M I SSDT SataRe SataTabl SSDT SataRe SataTabl