windows 7 product key will not activate after new hardware install


  1. Posts : 2
    Windows 7 Premium 64 bit
       #1

    windows 7 product key will not activate after new hardware install


    Hello Sevenforums I apologize in advance if I posted this in the wrong area. Im having major issues re activating windows after a massive hardware upgrade. My copy of windows is genuine it was a retail upgrade from windows vista and I did the validation over 1 year ago. (Still have the box CD code etc.) It keeps telling me to activate windows 27 days remaining. Which Ive tried to do. It rejects my code Ive tried all known methods of activation. I've contacted support at Microsoft and got no help, the guy on the phone I could barely understand. I would be over the moon if somebody could give me a solution.

    basic facts.

    1.Only done 1 fresh re-install and 1 full backup of windows over the lifespan of the product key.
    2.This was an upgrade copy designed for windows vista purchased from one of the largest retail stores in New Zealand.
    3.My hardware is now completely new bar the hardrive, DVD writer & chassis.
    4.All hardware has been installed correctly and has been burnt in


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8PHP8-HQX2X-7HG4V
    Windows Product Key Hash: eFzXSbfBjnArkzKHGHrtQZEQjmA=
    Windows Product ID: 00359-034-0207246-85659
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0EF8B66A-46FF-4FDF-AE15-BA8C38E72478}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0EF8B66A-46FF-4FDF-AE15-BA8C38E72478}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7HG4V</PKey><PID>00359-034-0207246-85659</PID><PIDType>5</PIDType><SID>S-1-5-21-3684380718-374402734-3634274983</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1805</Version><SMBIOSVersion major="2" minor="7"/><Date>20121219000000.000000+000</Date></BIOS><HWID>E9DF3907018400FE</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-034-020724-01-5129-7601.0000-0302013
    Installation ID: 010495767961080046400555831504528682650885603910915002
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7HG4V
    License Status: Initial grace period
    Time remaining: 37800 minute(s) (26 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 30/01/2013 11:42:37 a.m.
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:18:2012 20:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAEAAAADAAAABAABAAEA6GGQO84TdMQSwmTHClM0G4R/MssyqLFsKstIaKIDaEeWYw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
    thanks
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    I can't see any problems with the report - you probably simply need to use telephone activation.


    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
      My Computer


  3. Posts : 2
    Windows 7 Premium 64 bit
    Thread Starter
       #3

    NoelDP said:
    I can't see any problems with the report - you probably simply need to use telephone activation.


    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
    Ive tried this method the guy told me it was an invalid product iD I then gave him the product key which was also invalid ...

    forgot to mention the error code 0xC004C008
    Last edited by MattJ; 29 Jan 2013 at 18:47. Reason: additional info
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Try again - the operator your spoke to was clueless.
      My Computer


  5. Posts : 8
    Windows 7 Professional 64 bit
       #5

    Just skimming through, this is what I would do. Re-install Vista, boot up Vista, insert DVD with Win. 7, in the pop-up screen, choose "update" and follow instructions. Of course, have all keys ready! :)
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    NoelDP said:
    Try again - the operator your spoke to was clueless.
    ...just in case, try this....


    Please first try recreating Licensing Store.

    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe

    After a couple of seconds the Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker, or on the PoL label in your Win7 Package.

    Reboot and Post back with a new MGADiag report
      My Computer


 

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