Windows 7: MGADiag report - "This Computer is not running genuine Windows"

Layback Bear · 03 Feb 2013

WooDoggies are you still with us??

WooDoggies · 03 Feb 2013

Still here and still getting the same error messages.

NoelDP · 04 Feb 2013

The CheckSUR error is probably caused by a corrupted SoftwareDistribution folder.

the problem with that the conventional cure can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, then try running the CheckSUR tool again

WooDoggies · 06 Feb 2013

Sorry it has taken a couple of days to reply. I did what you suggested and finally got the update readiness tool to run, please see attached zip file for results. Thanks

NoelDP · 06 Feb 2013

It's too late tonight - I'll work up a fix protocol in the morning

Code:

(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802 
(f) CSI Payload File Missing 0x00000000 win7_scenic-demoshort_raw.wtv amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802 
(f) CSI Payload File Missing 0x00000000 Koala.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Jellyfish.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 SampleRes.dll amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Desert.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Lighthouse.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Tulips.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Chrysanthemum.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Hydrangeas.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Penguins.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_VC1_15mbps.wmv amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_480_5sec_6mbps_h264.mp4 amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 winsat.wmv amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_MPEG2_HD_15mbps.mpg amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_10mbps_h264.mp4 amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 winsatencode.wmv amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_480i_5sec_6mbps_new.mpg amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_480p_5sec_6mbps_new.mpg amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd 
(f) CSI Payload File Missing 0x00000000 Wildlife.wmv amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd 
(f) CSI Payload File Missing 0x00000000 Kalimba.mp3 amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(f) CSI Payload File Missing 0x00000000 Maid with the Flaxen Hair.mp3 amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(f) CSI Payload File Missing 0x00000000 Sleep Away.mp3 amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(f) CSI Payload File Missing 0x00000000 wordpad.exe amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.1.7600.20744_none_8a634cbd9f94998c

NoelDP · 09 Feb 2013

I've uploaded a file - wdgaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wdgaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\wdgaa
or
DIR E:\wdgaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\wdgaa <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

WooDoggies · 09 Feb 2013

Thanks so much. However, I must apologize I do not see wdgaa.zip in your public SkyDrive folder.

WooDoggies · 09 Feb 2013

OK, the Wdgaa.zip file is there now. I just downloaded it. Thanks!

NoelDP · 09 Feb 2013

- I hadn't realised how big it is... with y connection it probably didn't complete for an hour or two!

WooDoggies · 09 Feb 2013

OK, finished your instructions and here is the link to the new CBS Log, http://sdrv.ms/Y0MngY

Thanks again for all your help,

-Jeff

Windows 7: MGADiag report - "This Computer is not running genuine Windows"

MGADiag report - "This Computer is not running genuine Windows" problems?