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Windows 7: windows update error code 80080005 windows 7 64 bit

11 Feb 2013   #61
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Glad you've made progress on this issue Carl. Whenever I follow a thread I always learn something new.

I just came across Support for Microsoft Update and followed some links; thought I'd share this resource:
How to download updates that include drivers and hotfixes from the Windows Update Catalog.
Quote:
Introduction

This article discusses how to download updates from the Windows Update Catalog. The Windows Update Catalog offers updates for all operating systems that we currently support. These updates include the following:
  • Device drivers
  • Hotfixes
  • Updated system files
  • Service packs
  • New Windows features
We guide you through the steps to search the Windows Update Catalog to find the updates that you want. Then, you can download the updates to install them across your home or corporate network of Microsoft Windows-based computers.

We also discuss how IT Professionals can use Software Update Services, such as Windows Update and Automatic Updates.

Important This content is designed for an advanced computer user. We recommend that only advanced users and administrators download updates from the Windows Update Catalog. If you are not an advanced user or an administrator, please visit the following Microsoft Web site to download updates directly:http://update.microsoft.com
That in turn took me to Microsoft Update Catalog (requires add-on). In the search box I entered the KB# giving you trouble. The results included all references to the KB.

Sometimes when neither the automatic update/manual check for updates work, I'll grab the standalone update and try that (as well as other file system checks)
.


My System SpecsSystem Spec
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11 Feb 2013   #62
carling43

Windows 7 professional 64 bit
 
 

Hi Slartybart,

Thank you for your input. I tried what you suggested, however, it did not seem to make any difference. I will keep this for future use however. I did go to the Microsoft Update Catalog via Internet Explorer, etc, however, the result was the same.

Thank you for the suggestion; I greatly appreciate it.. I'll keep posting on the updates..

Cheers,

Jim
My System SpecsSystem Spec
11 Feb 2013   #63
carling43

Windows 7 professional 64 bit
 
 

Hi Noel,

I didn't have much luck. I created the "fix.cmd" as instructed. When I try to 'run as administrator', the cmd windows flashes briefly. I tried to see if it would update after that, just in case that was the method for it to work, however, no luck.

I'll keep trying...

Thank you for the advice.

Cheers,

Jim
My System SpecsSystem Spec
.

11 Feb 2013   #64
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Just to be clear - as of now you only have an issue with one update: KB2785220 (error 80070005). Security Bulletin Microsoft Security Bulletin MS13-006 - Important : Vulnerability in Microsoft Windows Could Allow Security Feature Bypass (2785220)

Does the update present in your WU history or installed updates, if it is, try uninstalling it and then check for updates

thanks for all of your feedback.

Quote   Quote: Originally Posted by carling43 View Post
.....I tried when I got home, and suddenly there was something like 12 updates!!! I installed each one individually, and made note of the name of each update. The only update that will not install, either automatically or, downloaded and installed from the Microsoft site is: KB2785220 (error 80070005)......
My System SpecsSystem Spec
11 Feb 2013   #65
carling43

Windows 7 professional 64 bit
 
 

Hi Slartybart, yes, just the one error is present.
It shows in update history as 'failed'. I have tried the various options of switching to "never check for updates", close, then open " install updates automatically". This had no effect.
Forgive the dumb question, but, what did you want me to uninstall? (KB2785220 has never installed correctly)
My System SpecsSystem Spec
11 Feb 2013   #66
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

not dumb at all - you're correct, can't uninstall what isn't installed! Once in a while an install is corrupted - it's there, but WU thinks it still needs it and since it's corrupt, WU can't install it. Is the KB present in installed updates?

If there is a try again button or link (near the more help link) on the WU window when it fails, try clicking the link - if that doesn't help, clcik the button.

You could also try the more help link if presented. Sometimes it atcually does help.
My System SpecsSystem Spec
12 Feb 2013   #67
carling43

Windows 7 professional 64 bit
 
 

Hi Slartybart..

No, it is not present in the 'installed updates' folder. I retried the 'try again' button several times; no luck. I have to run to work now, however, I'll try any suggestions when I return.

Thanks so much.

Cheers,

Jim
My System SpecsSystem Spec
12 Feb 2013   #68
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Have you read the posts I linked to?
My System SpecsSystem Spec
12 Feb 2013   #69
carling43

Windows 7 professional 64 bit
 
 

Hi Noel,

I tried the method under "Answer" using notepad, (creating a file and naming 'cmd'.) However it did not work for me. When I ran as administrator and tried to run "fix.cmd" (as described), the command prompt simply 'flashed' and disappeared. It did not appear to do anything. I did read the article. I can try the suggestion under the 'question' section (experimental) and see if this helps.

Thanks,

Jim
My System SpecsSystem Spec
12 Feb 2013   #70
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I think the problem is that the 'fix' requires Subinacl - which isn't fully functional in Win7 64-bit.

After a lot of messing around, I managed to see what the results of actually running the embedded commands are, in a functional system - and they are all 'Access Denied' errors

I think a much more comprehensive fix is required.
It's given me a couple of ideas, though - so I'll see what I can come up with.
My System SpecsSystem Spec
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 windows update error code 80080005 windows 7 64 bit




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