windows update error code 80080005 windows 7 64 bit

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  1. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #81

    Hi Noel..

    Here you go.. (I hope)

    https://skydrive.live.com/redir?resi...NVHh3fUxANZWjA

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-6VY9H-GWPTV-PDYR6
    Windows Product Key Hash: szUsRlX9Itt5oznXlgklJsFx9d0=
    Windows Product ID: 00371-OEM-9045386-88471
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {D5DBB619-6C80-498C-9220-84A268A052A3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D5DBB619-6C80-498C-9220-84A268A052A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PDYR6</PKey><PID>00371-OEM-9045386-88471</PID><PIDType>3</PIDType><SID>S-1-5-21-3053783715-499189888-2895902266</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0402</Version><SMBIOSVersion major="2" minor="6"/><Date>20111116000000.000000+000</Date></BIOS><HWID>A9EB3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1DD2BF04CBF9730</Val><Hash>3jhKH+yC2ZryZM3BqbvbA4dygsk=</Hash><Pid>81602-920-1334334-68991</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-453-888471-02-1033-7601.0000-0782012
    Installation ID: 001530251962211155462110002830052662630684137514785055
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PDYR6
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/13/2013 5:54:51 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAHKIctZgSfOmsi3gZGl1c2Q6nXhzUhrzil8yAsC5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    SSDT AMICPU PROC



    Here is the elevated command prompt you requested..

    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\769
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\783
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\792
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\806
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\816
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\820
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\841
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\843
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\849
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\852
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\864
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\868
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\881
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\890
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\894
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\896
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\902
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\906
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\910
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\914
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\921
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\924
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\934
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\942
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\954
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\957
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\964
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\966
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\ExecutionSequences\968
    ExecutionClient REG_SZ WindowsUpdateAgent
    InitiatedOffline REG_DWORD 0x0
    SqmSample REG_DWORD 0x2
    SqmBuildNumber REG_DWORD 0xffffffff
    SqmResultAppid REG_DWORD 0xffffffff

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
    7.6.7600.256\Owners
    WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256 REG
    _DWORD 0x20070

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.
    7600.256
    (Default) REG_DWORD 0x700070
    PendingPackageClientID REG_SZ WindowsUpdateAgent
    AuxResourcesLP REG_DWORD 0x70

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.
    7600.256\Owners
    WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256
    REG_DWORD 0x30070

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.
    256
    (Default) REG_DWORD 0x700070
    PendingPackageClientID REG_SZ WindowsUpdateAgent
    AuxComp REG_DWORD 0x70

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
    vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.
    256\Owners
    WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256 REG
    _DWORD 0x30070


    C:\Windows\system32>


    Hi can't access the server at the moment to download the CheckSUR tool, I will do that asap and post.

    Thanks Noel, I hope I did this correctly.
      My Computer
    Quote Quote

  3. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #82

    Noel,

    I keep getting this error when I try to download the CheckSUR:
    502 - Web server received an invalid response while acting as a gateway or proxy server.

    There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.



    I have cleared cache, rebooted etc without much luck. I'll try again tomorrow morning.

    Cheers,

    Jim
      My Computer
    Quote Quote

  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #83

    Odd - please post an MGADiag report, as it also checks for proxy servers.


    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

      My Computer
    Quote Quote

  6. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #84

    Hi Noel,

    Sorry to take so long getting back to you. Here is the MGADiag report. I built this computer, so I do not have the COA sticker inside the case, etc.
    (the sticker is still attached to the plastic case my Windows7 dvd came in. I can see a COA barcode with numbers under it. All I can see is Windows 7 Professional Edition 64 Bit DVD SP1 OEM. Does this help at all?

    Thank you.

    Jim


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-6VY9H-GWPTV-PDYR6
    Windows Product Key Hash: szUsRlX9Itt5oznXlgklJsFx9d0=
    Windows Product ID: 00371-OEM-9045386-88471
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {D5DBB619-6C80-498C-9220-84A268A052A3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D5DBB619-6C80-498C-9220-84A268A052A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PDYR6</PKey><PID>00371-OEM-9045386-88471</PID><PIDType>3</PIDType><SID>S-1-5-21-3053783715-499189888-2895902266</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0402</Version><SMBIOSVersion major="2" minor="6"/><Date>20111116000000.000000+000</Date></BIOS><HWID>A9EB3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1DD2BF04CBF9730</Val><Hash>3jhKH+yC2ZryZM3BqbvbA4dygsk=</Hash><Pid>81602-920-1334334-68991</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-453-888471-02-1033-7601.0000-0782012
    Installation ID: 001530251962211155462110002830052662630684137514785055
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PDYR6
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/14/2013 8:30:50 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAHKIctZgSfOmsi3gZGl1c2Q6nXhzUhrzil8yAsC5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    SSDT AMICPU PROC
      My Computer
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #85

    There's no obvious problems (or proxy) showing in the report.
    I'll get back to you again later (playing catch-up again!)
      My Computer
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  8. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #86

    lol, thanks Noel... no worries, take your time!

    Greatly appreciate it
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #87

    Obviously, the problem update is the Windows Update Self-Update, which is partially installed, and refusing to install further.



    The SFC scan shows the following errors....

    Code:
     Line 63985: 2013-02-13 17:22:31, Info                  CSI    00000539 [SR] Repairing 6 components
 Line 63986: 2013-02-13 17:22:31, Info                  CSI    0000053a [SR] Beginning Verify and Repair transaction
 Line 63987: 2013-02-13 17:22:31, Info                  CSI    0000053b [SR] Cannot repair member file [l:22{11}]"C_20297.NLS" of Microsoft-Windows-International-CodePage-20297, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63988: 2013-02-13 17:22:31, Info                  CSI    0000053c [SR] Cannot repair member file [l:22{11}]"C_28595.NLS" of Microsoft-Windows-International-CodePage-28595, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63989: 2013-02-13 17:22:31, Info                  CSI    0000053d [SR] Cannot repair member file [l:22{11}]"C_28596.NLS" of Microsoft-Windows-International-CodePage-28596, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63990: 2013-02-13 17:22:31, Info                  CSI    0000053e [SR] Cannot repair member file [l:22{11}]"C_28597.NLS" of Microsoft-Windows-International-CodePage-28597, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63991: 2013-02-13 17:22:31, Info                  CSI    0000053f [SR] Cannot repair member file [l:18{9}]"mlang.dll" of Microsoft-Windows-mlang, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63992: 2013-02-13 17:22:31, Info                  CSI    00000540 [SR] Cannot repair member file [l:14{7}]"els.dll" of Microsoft-Windows-EventViewer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing


    I'll post back in a bit with a fix for these, and we'll see what effect that has on other things.
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #88

    I've uploaded a file - crlab.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print theseinstructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\crlab
    hit the enter key - if you get a 'NotFound' error try
    DIR D:\crlab
    or
    DIR E:\crlab



    The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...



    XCOPY <drive>:\crlab<drive>:\windows\winsxs /y /i /s /v /h



    run the command (it should take almost no time)andwhen the prompt returns, type
    EXIT
    and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in anElevated Command Prompt
    then reboot and attach the new CBS.log file to your reply.


      My Computer
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  12. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #89

    Hi Noel,

    I've attached the CBS log file as requested. I wanted to let you know that the first go round with SFC /SCANNOW, stopped at approximately 73%. The second time around a 'system integrity check' message appeared, then BSOD. Third time around it worked. I'm not sure if this is related, however, I wanted to let you know, just in case...

    Thank you again!
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #90

    The summary at the end of the scan reads...
    Code:
     Line 63793: 2013-02-17 10:16:13, Info                  CSI    00000320 [SR] Repairing 9 components
 Line 63794: 2013-02-17 10:16:13, Info                  CSI    00000321 [SR] Beginning Verify and Repair transaction
 Line 63795: 2013-02-17 10:16:13, Info                  CSI    00000322 [SR] Cannot repair member file [l:22{11}]"C_20297.NLS" of Microsoft-Windows-International-CodePage-20297, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63796: 2013-02-17 10:16:13, Info                  CSI    00000323 [SR] Cannot repair member file [l:22{11}]"C_28595.NLS" of Microsoft-Windows-International-CodePage-28595, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63797: 2013-02-17 10:16:13, Info                  CSI    00000324 [SR] Cannot repair member file [l:22{11}]"C_28596.NLS" of Microsoft-Windows-International-CodePage-28596, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63798: 2013-02-17 10:16:13, Info                  CSI    00000325 [SR] Cannot repair member file [l:22{11}]"C_28597.NLS" of Microsoft-Windows-International-CodePage-28597, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63799: 2013-02-17 10:16:13, Info                  CSI    00000326 [SR] Cannot repair member file [l:18{9}]"mlang.dll" of Microsoft-Windows-mlang, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63802: 2013-02-17 10:16:13, Info                  CSI    00000328 [SR] Cannot repair member file [l:18{9}]"adsnt.dll" of Microsoft-Windows-Active-Directory-Services-Interface-WinNT-Provider, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 63805: 2013-02-17 10:16:13, Info                  CSI    0000032a [SR] Cannot repair member file [l:24{12}]"calc.exe.mui" of Microsoft-Windows-calc.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 63808: 2013-02-17 10:16:13, Info                  CSI    0000032c [SR] Cannot repair member file [l:32{16}]"comdlg32.dll.mui" of Microsoft-Windows-comdlg32.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"he-IL", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 63809: 2013-02-17 10:16:13, Info                  CSI    0000032d [SR] Cannot repair member file [l:14{7}]"els.dll" of Microsoft-Windows-EventViewer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    ... so not only did the fix not work, further errors were found
    The new errors could be because of the crash you experienced.

    Usually, the reason that the fix didn't work is that you extracted the file to the wrong place, or made a mistake with the command - so we'll check that....

    Please run the following commands, and post the results...

    DIR C:\crlab
    DIR C:\Windows\crlab /S
      My Computer
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