windows update error code 80080005 windows 7 64 bit

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  1. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #41


    Shoot, Okay,

    Here you go Noel...

    Thank you.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>SC QUERYEX EVENTLOG

    SERVICE_NAME: EVENTLOG
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 252
    FLAGS :

    C:\Windows\system32>



    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>SC QUERYEX WINMGMT

    SERVICE_NAME: WINMGMT
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 456
    FLAGS :

    C:\Windows\system32>




    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>SC QUERYEX WECSVC

    SERVICE_NAME: WECSVC
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 1 STOPPED
    WIN32_EXIT_CODE : 1077 (0x435)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 0
    FLAGS :

    C:\Windows\system32>



    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>SC QUERYEX SCHEDULE

    SERVICE_NAME: SCHEDULE
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 456
    FLAGS :

    C:\Windows\system32>




    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>SC QUERYEX HTTP

    SERVICE_NAME: HTTP
    TYPE : 1 KERNEL_DRIVER
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 0
    FLAGS :

    C:\Windows\system32>
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #42

    All of those look normal to me - the WECSVC shut down unless required.
    I was almost hoping that that the Eventlog service would be locked out - it may have made life simpler.
    I need to do some testing.
      My Computer
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #43

    That went easier than expected :)

    Please follow these instructions....

    reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.
    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\windows
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\windows
    or
    DIR E:\windows

    This will establish the proper drive letter for your Windows installation (which may not be C:!) - substitute that letter into the <drive> in the following commands (so it will read C: or D:)

    Now use the following commands

    <drive>:
    cd \windows\system32\winevt\logs
    del *.* /Q


    Now you should exit the window - type
    EXIT
    and hit the enter key.
    Click on the Restart button to reboot the computer.

    wait 10 minutes, then try opening the Event Viewer....
    Click on the Start button, and type
    eventvwr
    in the Search box - hit the enter key.

    what happens?

    If the Event Viewer opens properly without error, close it again, then try running another SFC /SCANNOW and see what happens.
    If Event Viewer fails, what EXACT error message do you get??
      My Computer
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  6. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #44

    Hi Noel,

    I am trying to get to the 'Advanced Boot Menu' via tapping F8. The Asus EFI Bios Utility-EZ mode menu shows up, nothing to do with "repair my computer". Just things like quiet mode , power etc. I'm still trying... I'll report back soon. Sorry for the delay.

    Jim
      My Computer
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #45

    No hurry - take your time!
      My Computer
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  8. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #46

    Hi Noel,

    It appears DIR E:\windows is where I could do the commands. I followed them, rebooted etc, waited 10 mins, and when I typed "eventvwr", I still received the MMC error CLSID: FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}
    in the event viewer.

    :-(
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #47

    Please open a Command Prompt window, and run the following commands - post the results....

    REG QUERY HKLM\software\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510} /S
    DIR C:\Windows\System32\mmc.* /S

      My Computer
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  11. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #48

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG QUERY HKLM\software\Microsoft\MMC\SnapIns\FX:{b05566ad-f
    e9c-4363-be05-7a4cbb7cb510} /S

    HKEY_LOCAL_MACHINE\software\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a
    4cbb7cb510}
    Type REG_SZ Microsoft.EventViewer.SnapIn.EventViewerSnapIn, EventViewe
    r, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    ApplicationBase REG_SZ C:\Windows\system32\
    NameString REG_SZ Event Viewer
    Description REG_SZ Displays monitoring and troubleshooting messages fr
    om windows and other programs.
    ModuleName REG_SZ EventViewer.dll
    AssemblyName REG_SZ EventViewer
    RuntimeVersion REG_SZ v2.0.40607
    FxVersion REG_SZ 2.0.0.2
    HelpTopic REG_SZ C:\Windows\Help\eventviewer.chm
    LinkedHelpTopics REG_SZ C:\Windows\Help\eventviewer.chm
    About REG_SZ {00000000-0000-0000-0000-000000000000}
    NameStringIndirect REG_EXPAND_SZ @C:\Windows\system32\miguiresource.dl
    l,-101
    DescriptionStringIndirect REG_EXPAND_SZ @C:\Windows\system32\miguireso
    urce.dll,-102
    ProviderStringIndirect REG_EXPAND_SZ @C:\Windows\system32\miguiresourc
    e.dll,-103
    VersionStringIndirect REG_EXPAND_SZ @C:\Windows\system32\miguiresource
    .dll,-104
    IconIndirect REG_EXPAND_SZ @C:\Windows\system32\miguiresource.dll,-500

    FolderBitmapsColorMask REG_DWORD 0xff00ff
    LargeFolderBitmapIndirect REG_EXPAND_SZ @C:\Windows\system32\miguireso
    urce.dll,-501
    SmallFolderBitmapIndirect REG_EXPAND_SZ @C:\Windows\system32\miguireso
    urce.dll,-502
    SmallSelectedFolderBitmapIndirect REG_EXPAND_SZ @C:\Windows\system32\m
    iguiresource.dll,-503

    HKEY_LOCAL_MACHINE\software\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a
    4cbb7cb510}\NodeTypes

    HKEY_LOCAL_MACHINE\software\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a
    4cbb7cb510}\NodeTypes\{33F2C345-BF11-41b6-90DA-4FB4963EA4E2}
    (Default) REG_SZ Classic Viewer Root Node

    HKEY_LOCAL_MACHINE\software\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a
    4cbb7cb510}\Standalone


    C:\Windows\system32>DIR C:\Windows\System32\mmc.* /S
      My Computer
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  12. carling43
    Posts : 62
    Windows 7 professional 64 bit
    Thread Starter
       New #49

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>DIR C:\Windows\System32\mmc.* /S
    Volume in drive C has no label.
    Volume Serial Number is 141C-91B2

    Directory of C:\Windows\System32

    07/13/2009 05:39 PM 2,144,256 mmc.exe
    1 File(s) 2,144,256 bytes

    Directory of C:\Windows\System32\en-US

    04/12/2011 12:17 AM 67,072 mmc.exe.mui
    1 File(s) 67,072 bytes

    Directory of C:\Windows\System32\wbem

    06/10/2009 12:30 PM 698 mmc.mof
    1 File(s) 698 bytes

    Total Files Listed:
    3 File(s) 2,212,026 bytes
    0 Dir(s) 82,855,088,128 bytes free

    C:\Windows\system32>
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #50

    I can see nothing untoward in that data.

    Please run the following command, and post the results..

    DIR C:\Windows\machine.con* /S
      My Computer
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